Rua Conde De Carvalhal, 53, Santa Maria, 9060-011 Funchal, Portugal
#16 of 84 hotels in Funchal
Guests' ChoiceBased on 366 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.7
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 25 April 2024
Hana
Czech RepublicBeautiful and quiet place for stay Excellent breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Vanessa
NetherlandsParking garage is a plus, but bare in mind the spaces are quite narrow.
Rooms are spacious with a separate kitchen area. Beds are comfortable. A bit further away from the center (approx 10 minute walk) but the outside terrace gives a nice view at Funchal and the sea. Staff are kind and willing to help.
Stayed in April 2024
Reviewed: 18 April 2024
Jan
SwedenSupersized beds, nice garden and terrace + excellent, served breakfast, fresh fruits and newly baked cake every day. We got a lot of good tips for restaurants and how to book hiking trips by the friendly staff. On our last day - we had to leave 2PM - we got a nice farewell meal as we would not be able to be there for breakfast... very much appreciated! Amazingly quiet for being so close to the city center and old town - just 15 min walk.
Stayed in April 2024
Reviewed: 18 April 2024
Chris
United KingdomLocated a little distance from centre of the town but benefitting from being quieter as a consequence. Still easy to walk everywhere. Nice room and balcony with splendid views over the harbour (if looking at cruise ships can be described as pleasant)
Stayed in March 2024
Reviewed: 17 April 2024
Alexandr
Czech RepublicBreakfast was served, sometimes it was necessary to wait quite a long time for service. And if the guest wanted to add something, it was provided, but he didn't feel comfortable asking for everything. I would consider a buffet breakfast more suitable. Or at least combined, I would ask for a warm kitchen, but cold things and drinks could be buffet style. It is currently common even in smaller hotels.
The perfect service was the possibility to park directly in the basement of the hotel. Although the parking area is small and maneuvering a car is sometimes difficult, without this parking it would be a big problem where to leave the car arround the hotel.
Stayed in April 2024
Reviewed: 15 April 2024
Lorna
IrelandAs it is located in a quieter part, away from the main shopping and eating area, there is an uphill walk. However, this is Madeira and to be expected. There are buses and taxis available.
Lovely location. Beautiful views. The staff were so friendly and the hotel was very clean. The breakfast was excellent, particularly when having a really lovely garden to have it in.
Stayed in April 2024
Reviewed: 14 April 2024
Jeffrey
United StatesSuper inconsistent internet. I had to disconnect and reconnect multiple times like every 19 minutes.
Excellent breakfast. Quiet neighborhood
Stayed in April 2024
Reviewed: 13 April 2024
Vladislav
CanadaNa
Great location and service
Stayed in April 2024
Reviewed: 2 April 2024
Philip
United KingdomOur only minor drawback is there are a few dogs in properties close by and their barking kept us up one night. Nothing the hotel can do and it was only once.
Breakfast was incredible and the staff were lovely and so helpful. The hotel is in a great location just 10 mins walk from the old town.
Stayed in March 2024
Reviewed: 28 March 2024
Dana
United StatesN/A
The staff were excellent, the breakfast choices were very good and freshly prepared, the overall accommodations were very good. The hotel had parking which made all the difference while staying in Funchal
Stayed in March 2024
Reviewed: 23 March 2024
Dana
United StatesN/A
Staff and a delicious breakfast
Stayed in March 2024
Reviewed: 17 March 2024
Oksana
UkraineHaving spent 5 wonderful days at the ARTS IN hotel, we can confidently recommend it. Thank you for the delicious breakfasts, cozy room overlooking the garden and the ocean, caring staff. The hotel has a very convenient location to various interesting places on the island, free private parking, high-quality WiFi, fragrant white towels and bed linen. Thank you for a great time! Ps. Thanks to the man who takes care of the hotel's wonderful garden!
Stayed in March 2024
Reviewed: 17 March 2024
Dms
United StatesWe loved everything about this property. I searched for weeks trying to find not just a nice place to stay, but now that also offered peaceful surroundings. We found it at ARTS. The property is located in a residential area of Funchal with private homes. If you're going to the center of town, you may walk (10 minutes, easy, all downhill), or take the bus (about 8 minutes - leaves you practically in front of the hotel). We never used our rental car while in Funchal. The gardens are lush and tropical, and also beautifully maintained and very clean. The hotel is beautifully decorated with a mix of elegant antique furniture and crisp modern touches and architectural details. Breakfast is offered in a gorgeous interior dining area, or outside in the patio, with views of Funchal harbor, city, and the ocean. The parking area is covered and ample. The hotel is very pet-friendly - our little Django loved it. We stayed here twice. The first room was very large, the bedding (pillows and mattress) was comfortable, and it was very clean. A comfortable bed is a must for us! The rooms are soundproof - It was always very quiet and we never heard any of the other guests - ever. The bathroom and kitchen were both large, and everything was very clean. On our return to Funchal at the end of our trip, we stayed at this property for a second time and upgraded to one of the suites. WOW! If you can splurge, it's worth it. It made our stay even more special. It's a small apartment. With all of the above, but a spectacular terrace, high ceilings, an even bigger bathroom with double sinks a walk-in shower, and an even bigger kitchen. And again... everything was spotless. But the crown jewel is the staff - fantastic, all of them. They made us and Django feel right at home. If you are traveling to Funchal, look no further. This property is PERFECT.
Stayed in March 2024
Reviewed: 16 March 2024
Marites
United KingdomWe loved the location and the amazing breakfasts each morning.
Stayed in March 2024
Reviewed: 10 March 2024
Dania
United StatesAbsolutely fantastic property in a residential, quiet area of the city, yet literally a 7-minute bus ride to the center of town. The grounds are beautiful, the beds and pillows are very comfortable, the food is tasty, and the staff is fabulous! We highly recommend this hotel for your next stay in Funchal. Oh, and they are pet friendly! 🐾
Stayed in March 2024
Reviewed: 7 March 2024
Rachel
United KingdomHaving to go home! We didn't hire a car, but I can imagine getting in and out of the carpark could be a challenge at first if you struggle with swinging a car around tight corners. I'd say stick with buses/taxis/jeep tours if you don't love driving and save yourself the bother of navigating tight/steep roads. You get to most places that way from Funchal.
I really like the atmosphere at Arts In, it's very relaxed, the staff were wonderful at creating a sense welcome and calm, and at the end of my holiday, I made sure to thank them all, because it was exactly what I needed. The gardener and I would nod to each in the morning, it just had that good, friendly feel. The ladies covering breakfast - brilliant! Funny, kind, charming, and having a slice of cake every day was such a treat, we worked it off with all the walking. Sure there was a little bit of scuffing on walls or furniture in our room, but nothing much, and it was super clean, and yes dogs do bark around and about, but welcome to Madeira! I loved it, it's modern, relaxed and the gardens are beautiful.
Stayed in February 2024
Reviewed: 4 March 2024
Nicole
United StatesThere were dogs barking constantly, since this is a more residential neighborhood. It was slightly distracting, but not an overall deterrent. I was able to sleep with earplugs.
Beautiful property. Room was spacious and I loved the views from the terrace. Friendly staff.
Stayed in February 2024
Reviewed: 11 February 2024
Bell
United KingdomStaff very friendly and helpful. Breakfast amazing. Views incredible
Stayed in February 2024
Reviewed: 2 February 2024
Zoltan
HungaryThe small hotel is 10-12 minutes walking distance from the center, the walk back is not too steep. The complex is amazing, in the middle of a beautiful, silent, well maintaind garden, where you can find a terrace with view. Our evening host, Manuela was super kind, she gave us useful advices for eating out and shared interesting stories of the recent events of the island and its capital. The breakfast is not a bufet-type, but it was served by the smiley staff, however you can ask more of anything if you were needed. Long story short, this lovely place is really worth to try.
Stayed in January 2024
Reviewed: 6 January 2024
Katarzyna
Spainthere’s some details they could improve to offer a nicer experience: tea & coffee capsules in the room for 3€ - I think it’s quite ridiculous taking into account the price of the room we were leaving for a hike before breakfast started and they didn’t offer us any solution, no picnic option etc breakfast is not that great quality and it takes quite a lot of time (we did enjoy freshly squeezed juice and different cakes every day though)
very nice staff, they waited for us to check in at 2am, really nice garden (you can have breakfast there) with views, walking distance from the centre, private parking
Stayed in December 2023
Reviewed: 3 January 2024
Caroline
United StatesNothing comes to mind.
This is an excellent new hotel with an appealing and refreshing contemporary design. It is a well equipped apartment with everything we needed and is perfect for a couple. We loved the ambiance and the staff were super friendly. Our expansive deck on the top floor overlooked the interesting ruins of the former mill and partial ocean view. Great for watching the thunder clouds rolling in. Free parking underground was very convenient.
Stayed in October 2023
Reviewed: 13 December 2023
Adrian
SwitzerlandBeing charge 3€ for a coffee in my room after paying a lot. Not good. Bed uncomfortable. Continuous sound of many dogs barking from neighbouring houses throughout the night.
Lovely views over Funchal, nice terrace and ambience. Lovely breakfast with a nice selection. Really nice location and ambience of hotel. Plenty of space. Private parking in a section of old town with little space
Stayed in December 2023
Reviewed: 12 December 2023
Cătălin
Romaniasome things from the room were a bit too old.
location very nice with a beautiful garden, very good and rich breakfast
Stayed in October 2023
Reviewed: 27 November 2023
Barry
United KingdomGreat property and staff were great. Awesome breakfast too. Spacious rooms and very clean.
Stayed in November 2023
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