Stairs

Enjoyed the historical building & wonderful breakfast

Stayed in April 2024

It was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.

The hotel is pretty and comfortable with all amenities. Nice decor and very well maintained

Stayed in April 2024

It was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.

The place was beautiful. Nice decor and well maintained. A beautiful and super cozy and comfortable place to stay in Alentejo and explore the areas around.

Stayed in April 2024

Air conditioning wasn’t great. Breakfast buffet was good but hot dishes were overcooked and poor.

Amazing building, unique in lots of ways.

Stayed in April 2024

Why do Booking.com advertise that the restaurant is open when it only opens on Friday's and Saturday's?

We have stayed here two or three times before and only go back because they accept dogs. The reception staff are, usually, either rude or just not available. We have had some BAD experiences here. On this occasion, however, there was a different receptionist, Telma. She was both courteous and efficient. Telma made our stay enjoyable and we would look forward to returning. I think that there has been a management shake up in this hotel. It needed it.

Stayed in April 2024

Poor choice of gluten free and of cereals. Cereals should be in individual servings Restaurant only opens at weekends

Great choice breakfast

Stayed in April 2024

Great location, room was spacious, well appointed and had a nice balcony, great breakfast

Stayed in April 2024

The grounds, garden and pool area are in dire need of attention. Walls need painting, weeds need to be controlled and the pool needs a good clean (admittedly, we visitied outside of official poo season so I would expect that this will be resolved by the time it's officially available).

The historical building and location are great - we loved all the little chapels and frescoes dotted around the convent. Breakfast was good, free parking a bonus and the lounge area was nice, although the bar looked uninviting.

Stayed in April 2024

Comfortable and unique

Stayed in April 2024

Everything was as expected, nothing bad to note.

A great old convent converted to a comfortable and very functional hotel. The hotel is worth a visit by itself.

Stayed in March 2024

Beds too firm. Mattresses need replacing. Creaky floors, but they are old and made of wood, so maybe to be expected. Restaurant was only open 2 days a week, closed during our visit. There were plenty of options in the town, so we didn’t go hungry.

Outstanding old convent with old murals in the hallways. Beautiful gardens.

Stayed in March 2024

There was little to no food service in the evening. Since the Convent is a bit remote from a lively city, we feel it would have been better to offer more than ham and cheese sandwiches at night when people returned to the hotel and were hungry. There were not any markets or many restaurants near by where you could grab a bite to eat.

Breakfast was absolutely over the top wonderful and exceptional with so many indulgent options. The room was comfortable, large and well equipped. We enjoyed walking around the convent discovering all the beautiful art and architecture.

Stayed in February 2024

Everything we used was neat and clean - before spring the outside needs a clean/ tidy up but I expect that is seasonal.

Great location, helpful staff, nice lounge (s) and breakfast

Stayed in February 2024

Breakfast food selection could have more variety.

The staff were super friendly and the rooms were spacious and very cosy. Perfect place for a quiet and relaxing break with the family.

Stayed in December 2023

The restaurant is not open every day. Our bed would be better with a new mattress.

Very helpful staff. Lovely grounds, interesting building with lots of space but all rather faded glory. We enjoyed it all.

Stayed in October 2023

No tea/coffee making facilities in the room (as is the case with nearly all the paradors we have stayed in on this trip); a restaurant is there but only seems to function for groups and not sure why as it is a beautiful set of rooms and could be marvellous? Grounds need maintenance and tidying particularly around the pool which hasn’t been swept for a while.

Fabulous location and so close to restaurants and the main town. Loves the history of the place.

Stayed in September 2023

The rooms would benefit from a re-vamp

Great breakfast, fascinating building full of history, great staff

Stayed in August 2023

Falta de caixotes do lixo no espaço exterior

Stayed in August 2023

Location and facilities.

Stayed in August 2023

the room was too hot and the gardens/ pool were sad

stunning historic property the breakfast was amazing the location was beautiful with good restaurants selling local dishes and good wines from Anentejo

Stayed in May 2023

somewhat disorganised

beautiful setting. excellent breakfast

Stayed in April 2023

property needs to be better looked at, staff very nice but not very professional

exceptional location, very nice building, very nice staff

Stayed in March 2023

As usual for me, the beds were too hard and on the first night, the shower temperature was only warm. Eggs & bacon at breakfast was only warm (disappointing) despite good choice of cold cuts, local breads and fruits. Nespresso coffee machine saved the breakfast!!

Right next door to the Palace, free parking inside and outside the Pousada grounds, excellent WiFi speed (considering the thick walls) Very spacious rooms, separate wardrobe and armchairs corners, plenty of English speaking channels on the TV, central heating in the room worked well. Entire hotel was warm with fireplaces in the several lounges. Complimentary bottle of water daily. Easy walk into town centre and good choice of restaurants that were opened despite middle of winter. Close excess to the Armoury & Hunting museums (very impressive) and Castle.

Stayed in February 2023

The bed not very comfortable

The building is bountiful with a lot of history.

Stayed in January 2023