No wifi in the rooms, only in the common areas.

Friendly staff. Great view. Really good breakfast.

Stayed in April 2024

1.I would really wish that they hired more staff as the staff especially the reception and room cleaners had way too many tasks to handle at once and do their job 100%! The breakfast staff has to hand wash the dishes - yes we love the old flair but no one minds a dishwasher! The same staff had to clean the rooms after with one other person as help and also do the reception. There’s way too many tasks at hand for the staff and I’m speaking as a person who has worked in the hotel business myself. The staff try’s to meet every requirement but the circumstances make it impossible! I hope the staff gets paid well and they should as well with more staff being hired as they’re doing a fantastic job 2. sometimes the breakfast wasn’t as good as other days as the staff was busy at the reception (even the chef has to do the reception sometimes) 3. and the rooms could have done with a higher standard of cleaning esp the floors… the customer shouldn’t pay for lack of staff esp as room rent is high! 4. It’s an old style villa but some of rooms could be more fixed up (walls painted, floorboards mended…) even in an old fashioned style there’s a higher standard 5. WiFi schould also be available in the rooms as it’s more distracting in the common and dining rooms - why have WiFi in the social areas where u should socialise instead of the private rooms ?

The atmosphere of the old villa, the beautiful view onto the bay and the staff were absolutely outstanding!! You could borrow towls for the pool at the reception. They grow their own fruit and vegetables in a garden below the pool area and had a massive choice of that for breakfast. The dinners were very divine - thanks to the chef! Breakfast offers a great choice too, there’s eggs fried and boiled, cakes and natas, vegetables, different bread and croissants, cereals and many more things!

Stayed in May 2024

The location of the villa is at the top of the mountain so it really requires good driving skills to get there. It took a couple of days to get used to the roads of the island all together.

The villa was absolutely amazing. Me and my sister felt like staying at home. The rooms were cosy and cleans, the living/dining room is beautifully decorated with calm music playing in the background, cats staying around which creates a charming atmosphere at home. Food at the restaurant was delicious, options for breakfast would serve the fussiest eater. Pool areas was never overcrowded, with a lovely views to the village. Staff is very helpful and friendly, always available around to help.

Stayed in April 2024

The only issue for us was the very steep streets & lack of local buses, not having a hire car meant we did a lot of very steep hill walking.

Very stylish boutique hotel. Lots of nice areas to chill out. Very good breakfast, just lovely surroundings too.

Stayed in April 2024

We booked a superior double and I was very disappointed to get a room that overlooked the road at the back of the hotel and had no view. Our young adult children had a standard twin room which was far nicer and had a lovely view. Not sure the grading of the rooms is very fair. I would have complained but there was never anyone on reception and I think the hotel was fully booked.

Great boutique hotel in the hills with marvellous views and amenities. It felt like a small country house hotel, but more affordable. Dinner and breakfast was very good. Lounge areas delightful and full of games and books.

Stayed in March 2024

The room was a bit cold in the evening but luckily there was an electric radiator that we turned on when we arrived after the day out.

It was a very nice hotel, it felt like being in another era. The staff was very polite and friendly. The breakfast had a wide variety. We also had dinner at the hotel one evening and enjoyed it.

Stayed in March 2024

This place is very nice located with a great view on the hills around & the sea! It has a lot of charm and many nice spots to explore & just to place and enjoy. So to keep it simple it’s a really great place, with a great kitchen and a very nice owner & staff!😉 Muilto obrigado & ate logo!👋

Stayed in February 2024

Enjoyed every second of my stay, loved the good old style and the vibe of this place.

Stayed in January 2024

The calm and peaceful energy of the Villa. The dinner & breakfast were delicious and gave me good energy for hiking and recovery days. The views and location was perfect for us nature lovers. Also love the concept of a honesty bar- they had good tasting Madeira wine !

Stayed in December 2023

Cars or taxis are a necessity. You dont see people walking about or pedal bikes, its way too steep right from the hotel gate. Taxis aprox 10 Euros to town and are plentiful. Dogs bark continuously, 24/7. The smaller ones are ear piercing and set of the others which echo in the valley. I often had to shut the balcony doors to be able to read. If you like cats then they are all lovely. I suffer from allergies and there are quite a few of them on lounge furniture and outdoor wicker chairs.

Very comfortable room with double bed, balcony and fabulous view Outdoor seating, gardens and pool lovely ambience. Breakfast superb, chef very good for limited pre-ordered evening meals up to 3 courses Graziella is a very special and helpful employee with nothing too much trouble for her to help out with. Thank you Graziella 😊 Lounges and living areas with honesty bars are very pleasant to be in. Ponta do Sol is about 10 mins by cab down very steep valley to pebble beach area. There are also buses but not many daily. A few restaurants, excellent pharmacie, small supermarket and petrol station

Stayed in January 2024

Would be great to have wi-fi in the room:)

Very tasty breakfast and nice staff! Beautiful view from the balcony :) Beautiful and cosy guest room, nice garden!

Stayed in December 2023

Super-cosy, spectacular view, exceptional breakfast

Stayed in January 2024

Scary drive up! Take the longer windy road!

The view. The breakfast. The cats. The style.

Stayed in January 2024

The shower. I understand the hotel wants to keep the original appliances but if some of them are not working properly they should be adjusted so they work adequately. Because of this malfunction, it was very difficult to take a decent shower.

The decoration of the hotel. The quality of the food. The attentiveness of the staff. The location.

Stayed in December 2023

Simple things like fresh eggs or fresh scrumbled eggs were missing at the breakfast. Breakfast was quite complicated to prepare for the stuff and it would be nice if stuff would spend more time in good fresh hand brewed coffee and fresh eggs and omelettes and not so many prepared cold various dishes like mushrooms with cheese, cold omelettes and different cakes.

Breakfast was good, many options and very time demanding for the stuff. Hotel has good views from the rooms, is quite beautiful.

Stayed in November 2023

We would like to have had a fridge in the room and more reliable Wi-Fi access.

Villa Alto is an intimate hotel with good quality facilities. The staff, without exception, are excellent - highly professional and friendly.

Stayed in November 2023

A bit far to get there, but it's still ok. The view is not straight to the sea but I liked it anyway :)

Great hotel ! Nice comfortable room, old school decoration but I liked it. Very nice personel, and good food.

Stayed in September 2023

The property is lovely. Half way up an incredibly steep hill with amazing views. It’s got real charm. Quiet and a beautiful place to relax.

Stayed in October 2023

In the first morning we were going to breakfast at 9 (breakfast starts at 8) and there was some leftovers and no one was filling up vegetables or omlettes. People after us were coming to breakfast and there was only some bread and cheese slices. Altought we booked superior room, we had unpleasant view outside the window - road. We couldn't leave the windows open because everyone could see inside the room (that was first floor). If it's hot outside it's really hot in the room.

This hotel is amazing. Interior and the view - spectacular. There is a possibility to eat dinner what I recommend because there isn't much restaurants in the area.

Stayed in September 2023

Our room had two adjoining beds instead of an extra large double bed. There were some renovation works ongoing while we stayed at the villa so it was noisy during the day (and dusty on the hallways..) To get to the villa you need an experienced driver 😁 There is no conditioner in the bathroom. The coffee isn’t good.

The villa itself is beautiful, the surroundings are great, there are all sorts of trees and decorative flowers all over the property, the furniture and decorations are fitting, friendly cats, the food - both breakfast and dinner were tasty. The staff is (almost) always ready to help.

Stayed in September 2023

We had room with no view but it wasn’t an issue for us.

Beautiful hotel in the mountains. The room was very comfortable and clean. The staff was very kind and friendly. The breakfast was delicious and you can also order dinner which was also delicious!

Stayed in September 2023

no mosquito nets on the windows. creaky doors noisy entrance bell, you can hear it in the night

the landscape view is stunning. they give beach towels. beautiful hotel and the place itself.

Stayed in September 2023

Bathroom could do with a little spruce but all operational and clean

Beautiful haven up the mountains.

Stayed in September 2023

While not a huge issue for us, there are a lot of flies during breakfast which could be off putting to visitors. This is because of the natural surroundings. Mesh covers for the food platters would be helpful. Nonetheless, we enjoyed our breakfasts and the beautiful setting of the restaurant.

What a beautiful place! The staff here are incredibly warm and friendly. The hotel is lovely with beautifully decorated and comfortable shared areas with wifi access. Wifi does not reach the rooms, but it’s an excellent opportunity to disconnect for a bit. The room was very comfortable and clean. There is no AC or fan, but we felt cool and quite comfortable despite our stay occurring during the peak summer heat. The breakfast was delicious and varied in a buffet style, and we enjoyed one dinner there.

Stayed in August 2023