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Reviews of White House Lisbon Hostel

Rua Henrique Alves , N 5, Lisbon, Portugal, Avenidas Novas, 1070-143 Lisbon, Portugal

#350 of 401 hotels in Lisbon

Guests' Choice

Review score

Based on 481 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Since the hostel is a little close to the airport, you can hear all the planes all day long. It's not about the hostel tho, I'm just saying.

    - Perfect location - Good price/value - Helpful employees

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights

    I am glad I stayed for some days in this hostel. They are very flexible and i also feel safe with my belongings. The team works to help us best and tayloring everything that makes my travel feel easier.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Stuff is very good. This a good place to stay 1-2 day, location is perfect.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    It was pleasant.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom in the third floor seemed a bit dirty and the roof of the bathroom of the second floor is leaking. I think they should consider fixing that immediately and maybe remodeling the bathroom in the third floor which is all wood for some strange reason. I guess that is the reason for the leak downstairs from it. Anyway, fixing that immediately will prevent great damage and costs to this establishment in the future.

    It’s a nice little place and is in a good location between to major metro lines.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very nasty bathrooms, very noisy until early am. There is no door between the main dormitory and the lobby so the sound really carries everywhere.

    Great location.

    Stayed in July 2024

  • Reviewed: 18 August 2024

    7.0
    Good place for the price, can recommend for a short stay to spend a couple of nights.
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    The assigned locker in the room was closed for some reason, and the staff couldn't manage to resolve the situation. Fortunately, I was going to stay only one night. In the morning around 08:00 there was nobody from the staff around, and I couldn't find them or contact anyhow because I didn't know if they are even there, there were no signs or instructions except the phone number that nobody picked up either by cellular or WhatsApp. I wanted to get my things back that I asked to put at the reception because of the locked situation above. This made me stress because I almost became late to the bus and had to run all the way through the streets afterwards, thanks to the guy who also wanted to check out in the morning and helped me to find one person from the staff sleeping in one of the separate rooms.

    Overall politeness of the staff and cleanness of the hostel and facilities. Other tenants there were nice. The place looks and feels safe. You can find anything you will need for your stay.

    Stayed in June 2024

  • Reviewed: 17 August 2024

    7.0
    We stayed for two nights to visit the city. It was our first stop in our backpacking trip across Europe. While the staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room itself was very hot with no ventilation or a decent fan.

    The property is in a safe location, the Spanish embassy is across the street, embassies don’t stay in unsafe locations.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights

    I wrote them in advance that my bus was to arrive in Sete Rios at 6:15AM, but when I arrived the hostel door was locked, they hadn't given me the entry code in advance, so I had to sit outside until the receptionist opened at 9AM. :( The Palestine flag in the lobby. :( I would rather keep politics out of my travelling. Their drier doesn't work and they don't have enough pegs to hang the laundry outside. Some parts could use some paint, like the ceiling of the shower. They hide a lovely azulejo in the lobby behind another painting, that's a shame. :( The staff is new to Lisbon, so when I asked some more complicated questions they couldn't help.

    I actually stayed 2 weeks and a half. until Aug 14. The staff is really serious about cleaning the place, and also gave me a rechargeable navegante card for free! The tables in the lobby are comfortable for working on a laptop. The garden is also nice. :) Each bed has a curtain for privacy, a personal fan, light, electric plugs and a locker. I love the neighbourhood with the old colourful tiles :) It's conveniently located close to busses, metro, trains and a supermarket.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Good value!
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Not many showers/ bathrooms

    Great prices, good kitchen and comfortable bed!

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No cooking facility

    Location and Rules of the house

    Stayed in June 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was uncomfortable

    Kind staff

    Stayed in June 2024

  • Reviewed: 1 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The whole hostel seemed a bit old, not too clean and the showers weren't private so I was scared someone might have come in *thankfully didn't happen* A bit far from the city centre but really close to the metro and to the airport. So if you spend a night out, you might have to take a taxi back to the hotel or walk like I did *which was almost an hour back haha*

    I really liked the staff, they were really kind and understanding. Make sure to bring your padlock as they don't offer it. The kitchen is good if you want to cook something and the room is quite spacious, it's a typical hostel where you will get your moneys worth.

    Stayed in June 2024

  • Reviewed: 1 July 2024

    8.0
    Veru enjoyable.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The noise of the planes passing by.

    Very calm.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    Good quality-price
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could be renovated to make it look better and also add one more towel per customer.

    The staff was very nice, very good location, comfortable and the room had a fan which was very useful. Overall, the price is good for what it offers.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good value, it's not a luxury or a social hostel, but if you want to sleep for a good price !
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It could use some renovations, especially in the toilets.

    The customer service was one of the best I've ever seen, very attentive.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Pleasant hostel, limited cooking facilities.
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There was no oven top hobs available to cook, for example I couldn't make pasta. There was a microwave and a sandwich toaster, but limited kitchen facilities if you wish to save money with cooking.

    The staff were very helpful and friendly, the beds were curtained and well equipped, it was clean and pleasant. there was a nice garden area and sitting areas. Overall a very nice place to stay.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was good for us, easy way from airport and busstation. Very frienly staff!

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    About what you pay for
    • Business trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The showers could use a remodel, I was nervous to use them 😅 Facilities could use a fresh coat of paint to get rid of water stains.

    The beds were comfy, people are nice and the location is pretty central

    Stayed in June 2024

  • Reviewed: 15 May 2024

    8.0
    I felt safe walking one block from the Gulbenkian Foundation after a concert that ended at 10:00 PM.
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights

    I made my reservation 6 months in advance for an all-female dormitory bed. When I arrived, I was informed that the dorms were now mixed. This was disconcerting at first, but it soon became clear this was not a concern. People were respectful.

    I chose this hostel because of its location near the Gulbenkian Foundation. It turned out to be better than expected, because both are located within walking distance from the San Sebastian Metro stop (on Red or Blue Lines). This also makes it very accessible from the Lisbon Airport. A very nice Lidl supermarket was also a few blocks away. However, in addition to all the other conveniences, the managers made me feel so welcome when I arrived late, about 10:00 PM, owing to delays at the Airport and on the Metro. I had a reservation, but I was worried because some hostels will try to fill beds. Not in my case. They welcomed me. I will always remember them and will not forget the gracious smiles of the hosts.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    6.0
    Good for a short stay but be careful of the low ceilings, especially on the spiral staircase
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were uncomfortable with very low ceilings

    Location was great.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Good value for short stays & emergencies
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could use renovation and mold removal. Blankets too small.

    Good value overall, especially for Lisbon prices. Fast & reliable Internet connection over Wi-Fi WLAN. Polite staff. Close to metro, direct line to Airport. Decent grocery stores nearby. Clean beds.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff is very good ,and helpful and Himel is good person

    Stayed in March 2024

  • Reviewed: 2 May 2024

    8.0
    Cozy place to stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    My kid found an unfinished beer bottle while exploring the room. Probably left by previous guests. So a little bit more attention to cleaning would be nice.

    Awesome location of the hostel close to El Corte Ingles shopping mall and also walking distance to Sete Rios bus/train station. The building itself is old, but interesting and cozy. The bed was super comfy and smelled good!! I liked staying there.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Hostel accomodation, great value, nice people
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night

    Second time I've stayed at the White House. It is a simple inexpensive and very convenient overnight stay. I came in on a flight that arrived late and I needed to catch a bus to go north which left first thing in the morning. Staying at the White House was convenient, simple and very good value

    Stayed in April 2024

Showing 1 – 25

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