Avenue de l'independence Gisenyi, Gisenyi, Rwanda
#16 of 23 hotels in Gisenyi
Guests' ChoiceBased on 26 hotel reviews
6.8Cleanliness
7.2
Comfort
7.4
Location
8.5
Facilities
6.2
Staff
8.7
Value for money
7.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 12 December 2023
Seck
United StatesThe furniture and equipment are quite old.
The location is great for a traveler between DRC and Rwanda. It's at a walkable distance from/to the border.
Stayed in October 2023
Reviewed: 22 May 2023
Stephen
South Africashower is a bit old, and had some maintenance issues. the internet was weak and erratic.
the staff were extremely courteous, friendly and helpful. the room was clean and kept clean.
Stayed in May 2023
Reviewed: 26 December 2022
Taiwo
Nigeriaold building
staff reception
Stayed in December 2022
Reviewed: 30 November 2022
Ana
United KingdomGreat view and location, hot water for shower
Stayed in November 2022
Reviewed: 29 August 2022
Inyang
RwandaMost of the workers couldn’t communicate cause of language barrier and the hot was messed us up. we literally had to wait every morning for the water to heat up.
The receptionist was very welcoming and so assisting .
Stayed in August 2022
Reviewed: 8 April 2022
Victor
RwandaNothing
The rooms are clean and no noise. The staff are very welcoming and disciplined
Stayed in April 2022
Reviewed: 24 May 2024
Mohamed
Democratic Republic of CongoThe staff tried to put me in the worst room possible and I still wonder why. Was moved to my room after l had refused the room he took me first. There was no hot water. And I found it strange for them to insist I pay just after arriving.
The location was ok. The atmosphere too.
Stayed in May 2024
Reviewed: 7 April 2024
Omar
RwandaPoorly maintained walls and old electrical sockets
Very Clean. Near lake Kivu
Stayed in April 2024
Reviewed: 7 April 2024
Patrick
United KingdomCleaning, hotels conditions
Nothing
Stayed in April 2024
Reviewed: 20 December 2023
Emily
CanadaFantastic staff! Great breakfast! Prefects location!
Stayed in December 2023
Reviewed: 17 December 2023
Sandeep
IndiaRooms were not very clean. The ceiling and bathroom were moldy. I was allocated a room next to the restaurant. It was noisy until midnight and couldn't sleep early.
Friendly staff
Stayed in December 2023
Reviewed: 10 March 2023
Usabyeyezu
RwandaThe hotel is expensive for nothing the bed was too old and flat for a mattress it was not confortable, the shower has no mirror the shower is old and broken but still works, the tv is too old
Staff
Stayed in March 2023
Reviewed: 6 December 2021
Olan
RwandaLack of Tv in our room
The front desk manager was amazing, alway willing to accommodate our need
Stayed in December 2021
Reviewed: 12 December 2022
Anonymous
SwedenThe room didn't meet the expectations, but the bed was clean and great. It was many small things like no storage, bathtube felt dirty, small broken electricity plugs. Tv which was everything else then smart and had no pre programmed channels. Warm water took time. Internet was slow (compared to competitors).
The view was amazing. As the kind staff to serve you at the room.
Stayed in December 2022
Reviewed: 28 January 2024
Pierrot
RwandaThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 January 2023
Benedict
UgandaThere are no comments available for this review
Stayed in December 2022
Reviewed: 5 December 2022
Noah
RwandaThere are no comments available for this review
Stayed in December 2022
Reviewed: 31 July 2022
Muyoyo
RwandaThere are no comments available for this review
Stayed in July 2022
Reviewed: 3 July 2022
Emmanuel
RwandaThere are no comments available for this review
Stayed in July 2022
Reviewed: 8 May 2022
Kayitare
RwandaThere are no comments available for this review
Stayed in May 2022
Reviewed: 14 December 2021
Magda
CroatiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 2 December 2021
Jake
RwandaThere are no comments available for this review
Stayed in November 2021
Reviewed: 7 July 2023
Ntwali
RwandaThere are no comments available for this review
Stayed in July 2023
Reviewed: 28 December 2021
Masereka
RwandaThere are no comments available for this review
Stayed in December 2021
Showing 1 – 25
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