Opposite the Holy Mosque, Northern Central Area, 55555 Al Madinah, Saudi Arabia
#146 of 230 hotels in Al Madinah
Guests' ChoiceBased on 1868 hotel reviews
6.6Cleanliness
6.8
Comfort
7.0
Location
9.4
Facilities
6.6
Staff
7.5
Value for money
6.5
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Hussainar
Malaysiafood
location. breakfast was so so could have added more varieties of food. the spread was catered for arabs mostly. could have done more to cater to asian taste.
Stayed in April 2024
Reviewed: 22 May 2024
Ahmedallam90
EgyptSmall room, Breakfast!!
Location!!
Stayed in May 2024
Reviewed: 12 May 2024
Shahmeer
United StatesRooms and beds are extremely small
Very close to Medina
Stayed in May 2024
Reviewed: 9 May 2024
Bassam
EgyptBreakfast is good but average
Location is very good
Stayed in May 2024
Reviewed: 9 May 2024
Hesham
United KingdomRooms a little narrow & interior needs modernisation
Location was excellent & staff exceptional
Stayed in May 2024
Reviewed: 7 May 2024
Idris
NigeriaJust too close to haram.
Stayed in May 2024
Reviewed: 7 May 2024
Mohammad
Saudi ArabiaNot value for money
Location
Stayed in May 2024
Reviewed: 5 May 2024
Nadia
South Africathe reception staff not very friendly and not coming operative and the price quoted is less than what i had to pay Even When i booked in the the the the amount he said i had to pay was 2983sr i gave him 3000sr he said he will send up the 17sr to my room which he never did The next day when i asked about the balance he called the manager and he said that i owe them 5 sr as the amount was 3005sr which i paid Very disappointed
Breakfast can be improved tea cups not paper cups and pastries can be improved the location is perfect
Stayed in May 2024
Reviewed: 3 May 2024
Mosleh
IrelandAmazing location
Stayed in April 2024
Reviewed: 1 May 2024
Mahlaqa
United StatesThe rooms and bathrooms were small, however the reception was kind enough to show us the rooms before checking in, if you are traveling with family and don't mind sharing a small room, it was great, it is directly across the female haram gate, which is great for salah, not the most luxurious, but great for those who don't want to walk far
Breakfast was good, not many options, but it had enough for a regular daily breakfast, no complaints
Stayed in April 2024
Reviewed: 30 April 2024
Nayaz
Saudi ArabiaVery small rooms, no or very little space between beds.No space to pray in the room
Near to Mosque
Stayed in April 2024
Reviewed: 28 April 2024
Ahmed
EgyptDouble rooms are small
Location is very close to haram women’s entrance The staff was very helpful specially Mr. Ahmed elnaggar at the front desk who made sure that we felt comfortable during our stay
Stayed in April 2024
Reviewed: 25 April 2024
Natasha
United KingdomThe room size was too small. Later, they upgraded my room for free when I showed dissatisfaction.
Ideal location for umrah visit. Lovely staff. The food was fantastic Housekeeping and reception services were lovely.
Stayed in April 2024
Reviewed: 25 April 2024
Mohammad
Brunei DarussalamRoom small and outdated.
Well located but quite pricing for outdated hotel. Room was quite small for triple bed. Breakfast was satisfactory.
Stayed in April 2024
Reviewed: 23 April 2024
Mohmmed
United Arab EmiratesRoom, very dark lighting
Location of hotel
Stayed in April 2024
Reviewed: 22 April 2024
Nurulain
MalaysiaNear the women gate with offered of free breakfast
Stayed in March 2024
Reviewed: 20 April 2024
Razool
United Arab EmiratesBathroom size was smaller than expected which is less comfortable during wash.
Location is very convenient and close to Ladies Prayer hall staffs are very helpful
Stayed in April 2024
Reviewed: 15 April 2024
Tony
Indonesiaelevator/lift only 3
great location, infront of gate 25 for ladies. comfortable room, for max 3 bed. and fragrant room when first time arrived
Stayed in April 2024
Reviewed: 14 April 2024
I
IndonesiaRoom is too small and lift only 3 were operate, lead to stuck or jam Infront of its
Access and location in front of Nabawi mosque
Stayed in April 2024
Reviewed: 13 April 2024
Faiza
Saudi ArabiaLifts were fully packed Rooms were very small and saphocated
Near to Haram
Stayed in April 2024
Reviewed: 12 April 2024
Sherif
Saudi ArabiaI didn't like the room cause it was very small. Also i did not like the restaurant. No varies in food. And the food for lunch or diner is expensive compared to the price
I like the location And the stuff are good
Stayed in April 2024
Reviewed: 9 April 2024
Walid
EgyptSmall room Staff
Location
Stayed in March 2024
Reviewed: 9 April 2024
Eman
EthiopiaThe rooms are small & even smaller than in the pictures provided AND the Sahoor needs improvement
The best location to the masjid Al Nabawi
Stayed in April 2024
Reviewed: 8 April 2024
Adedeji
NigeriaThe bathroom was kinda small. Nothing else that I can remember.
The Front desk officer, Saleh was quick to answer to enquiries. The proximity to Masjid AL Nabawi was excellent.. Functional WiFi
Stayed in March 2024
Bratislava, Slovakia
Davos, Switzerland
Hydra, Greece
Kraków, Poland
Rye, Australia
Thomastown, Ireland
Kaatsheuvel, Netherlands
Hua Hin, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content