Västra Torggatan 20, 652 24 Karlstad, Sweden
#26 of 26 hotels in Karlstad
Guests' ChoiceBased on 90 hotel reviews
6.5Cleanliness
7.3
Comfort
7.0
Location
8.8
Facilities
6.5
Staff
8.4
Value for money
6.9
Free WiFi
7.4
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End of dialog contentReviewed: 6 August 2023
Laszlo
NorwayThe bed was not so comfy for our taste Shower curtain looked quite used
When arriving Staff handed us a small bag with treats for our dog, there were even a dogbed and bowls in our room, felt very welcomed with our dog! Good location, short walk to restaurants and parks Parking garage is almost next door
Stayed in July 2023
Reviewed: 25 July 2023
Jenny
SwedenGreat location & friendly staff!
Stayed in July 2023
Reviewed: 24 July 2023
Douwe
Swedenlack of coat hangers, small pillows, the plastic thingies you rotate to make the blinds give less or more light were weirdly sticky, the amount of channels wasnt good and it seemed to be exclusively stuff from the 90s which was weird lack of electric outlets
looked modern
Stayed in July 2023
Reviewed: 30 June 2023
Torgesen
Abkhazia, GeorgiaSummer no A/C , no Fan in the room, no hair dryer
Bed was comfortable, room was clean bathroom was good.
Stayed in June 2023
Reviewed: 24 May 2023
Allan
United KingdomNo issues
Nice room, nice town, nice breakfast
Stayed in May 2023
Reviewed: 11 April 2023
Victor
SwedenThe room was tiny, the bed was of spring type, so it make some noises when we moves, or get up on it, some other guests come late and it was possible to hear they passing through
Principally the central location was the best attractiveness about the hotel, it is possible to go everywhere by foot and near to central station.
Stayed in April 2023
Reviewed: 13 March 2023
Martyna
United KingdomCold in the room, leaky windows.
Close to town centre.
Stayed in March 2023
Reviewed: 17 February 2023
Helene
United KingdomThe rooms smell stale and the first thing I need to do is open the window wide to get fresh air into the room. Facilities are adequate, but little items such as a box of tissues would make a difference.
I've stayed here a number of times as it's an excellent location. Staff are friendly and the breakfast offers a good range of products. The rooms are clean and comfortable but definitely could be fresher and some really need updated. It's a great hotel to stay as a base from which to explore.
Stayed in February 2023
Reviewed: 1 January 2023
Helene
United KingdomNo complaints
Staff were very pleasant. Good choice of breakfast. Rooms clean and comfortable
Stayed in December 2022
Reviewed: 23 August 2022
Ploopie
SwedenBathroom, shower water cover the whole floor, lack of hooks, no aircon so u need to sleep with window open and it's very busy, nosy neighbours across the street that likes to watch you into your room, hard beds.
Location, super friendly staff
Stayed in August 2022
Reviewed: 14 August 2022
Emily
IrelandThin walls - You can literally hear everything in the hotel such as doors being closed or when other guests are using the facilities like the shower or toilet. It’s quite loud especially late at night when people are coming back from nights out. The lack of a hair dryer and kettle in the room. I like to have a nice cup of tea in the morning in the quiet of my room which I couldn’t do. The sockets were also placed on the opposite side of the room away from the bed - it’s more of a personal thing to want to charge my electronics next to the bed.
Overall, the room was lovely and clean. Had an extra pillow. Staff was approachable and friendly. Nice variety of snacks and drinks available to purchase in reception. Very central location too - restaurants and bars everywhere.
Stayed in August 2022
Reviewed: 8 July 2022
Sarah
United KingdomKey cards break quite a lot!
Room was basic but clean and comfortable, Wi-Fi was reliable, all floors accessible by lift, helpful staff.
Stayed in July 2022
Reviewed: 13 June 2022
Rebecca
United KingdomHotel is very old and needs a refurbishment. Not enough plug sockets in the room and they are poorly placed.
Great location and good value
Stayed in June 2022
Reviewed: 8 May 2022
Nele
BelgiumModern room with basic comfort
Stayed in May 2022
Reviewed: 29 April 2022
Avely
Swedencleanliness
Breakfast was OK. Nothing so special but we all got food in belly. Also upgrading our room was smooth as we did t fit in the bed
Stayed in April 2022
Reviewed: 28 December 2021
Kym
SwedenAdequate breakfast, good location.
Stayed in December 2021
Reviewed: 24 October 2021
Stefan
SwedenI think the rooms need to be renovated, at least the shower and toilet room.
The breakfast was ordinary and good, the situation of the hotel is excellent close to shops and night life, and close to parking garage.
Stayed in October 2021
Reviewed: 16 October 2021
Anonymous
SwedenThe bed was small and madrases too thin, we could feel the spirals when turning. Bathroom very dated, shelf not straight so useless; everything fell off.
Good location. Simple but good breakfast. Clean.
Stayed in October 2021
Reviewed: 18 September 2021
Michael
Switzerland-
Very central Very quiet Easy to find Great staff Comfortable, generous room
Stayed in September 2021
Reviewed: 29 August 2021
Yarden
IsraelThe hotel is very simple, the room wasn't very clean looking. Small tv.
Breakfast was good. The location is great.
Stayed in August 2021
Reviewed: 30 July 2021
Srikkanth
SwedenOne staff member in breakfast service spoke neither Swedish nor English Small room
Good location Clean room, beds, sheets, towels
Stayed in July 2021
Reviewed: 18 July 2021
Donal
SwedenIt was rather warm weather so the room was too warm at night. With the Window open it was better but then it was noisy. A car stood some time outside with the engin running
Stayed in July 2021
Reviewed: 18 March 2024
Bran33dzo
SwedenThis is a very nice hotel. It's located in an central zone, not far from the central station. It is comfortable. The room was nice and It is quiet. The staff was kind and willing to help always.
Stayed in March 2024
Reviewed: 18 June 2023
Alexis
Swedengood
Stayed in April 2023
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