Nothing.

All.

Stayed in June 2024

Everything was excellent .

Stayed in June 2024

Nothing really. Except Breakfasts area too large and often very busy with queues, but that comes with the size of the hotel.

It was a beautiful hotel with great and easily accessible facilities. Has its own access to the train station which is handy. Also nearby isa place with restaurants where you can eat should you chose to. Check in was prompt and staff were very helpful. The breakfast was excellent and varied. You are spoilt for choice. I would definitely return if visiting Bangkok again. Nice and very comfortable beds.2 pool options were a great touch. One for sunset and other for sunrise.!

Stayed in June 2024

Upgraded room same size as normal room. V disappointed

Spacious. Gracious staff

Stayed in June 2024

Nothing

Pools and room service

Stayed in June 2024

Loved the access to the metro/train lines (most convenient option to get to airport and to other parts of Bangkok). When walking into the hotel, it definitely has the “wow” factor and is super sleek. There’s a lounge that’s decorated nicely on the 38th floor, a lap pool on the 37th floor, and a restaurant/pool on the 22nd floor. The breakfast is served through another restaurant on floor 5 and had an incredible amount of choices, a self serve coffee machine, different stations for different cuisines from 6-11am. On the first floor it’s direct access to the metro lines (ARL and sky train), as well as a convenience store and some snack/coffee/juice places. There is a concierge and an availability to store luggage at the front desk.

Stayed in June 2024

the room was beautiful, the breakfast was really good and we enjoyed the spa.

Stayed in June 2024

They didnt provide a match box to light my candles on my birthday when i specifically booked it for that

The pool is beautiful! So beautiful and calm .

Stayed in June 2024

Nothing

Everything

Stayed in May 2024

Breakfast was crowded, more rules to tame some customers would make the experience more enjoyable.

Great Hotel. Very convient and clean.

Stayed in May 2024

House keeping was not up to standard leaving food from room dining in the room without taking

The property was new and the interior decor was amazing.

Stayed in June 2024

Really amazing! Very clean, luxurious, hospitable.

Stayed in June 2024

Nothing

Great location next to BTS public transport line. Beautiful hotel and staff, an amazing stay. Breakfast was also exceptional.

Stayed in June 2024

Everything very good

Stayed in June 2024

Nothing. The location was a little away from what we wanted to see but we knew that when booking.

Out of the 6 five star hotels we stayed in over our trip to Thailand this was one of the best. The service was exactly what you expect from a 5 star hotel, great staff, fantastic service. We really enjoyed the rooftop pool, especially at sunset. We had a fantastic meal in the restaurant also. The room was exactly as advertised, very comfortable bed, we slept well. We would definitely return.

Stayed in June 2024

Clean

Stayed in June 2024

The most amazing breakfast ever! The room and bed were comfortable and the location was excellent. Would stay here again.

Stayed in June 2024

The egg station needs more employees!!!

Everything was perfect

Stayed in June 2024

Nothing at all really. Eastin exceeded our expectations.

Everything! Great service, clean and lux facilities, superb location with connection to BTS and Airport Lines. 10/10 would return to Eastin on our next visit!

Stayed in June 2024

We stayed over a week and breakfast was 90% similar. We ate almost the same thing every morning.

The connection to the BTS, location as it’s close to central. Cleanliness of the hotel. Beautifully decorated and Sumptuous breakfast spread.

Stayed in June 2024

Nothing

Very clean. Staff were extremely pleasant and attentive. Location was great, less than 5 minute walk from the Phaya Thai station (there is a bridge that connects to the building directly so you don't even need to walk outdoors). The breakfast was lovely and had a great selection.

Stayed in June 2024

A lot of people only come to take pictures (= extensive photoshoots) in the pool instead of swimming/relaxing. Can be quite annoying if you actually want to enjoy the pool

Great location, very kind staff, nice size rooms. Food is decent, good variation in breakfast

Stayed in June 2024

None.

This is one of my favorite hotel in Bangkok, it is new, location is the best only few minutes walk to BTS and Airport Rail Link. It is central location that easy and convenient to go to many Bangkok attractions with public transportation. Hotel staff of all level have good customer service mind. Room is super comfortable, the best buffet breakfast with too many choices that taste so good. This is my second time staying here and I will be back for sure in the future.

Stayed in June 2024

Nothing

Everything was excellent

Stayed in June 2024