92 Soi Pakkarang, Moo 2 Khuekkak Phang Nga, Laem Pakarang Beach, 82220 Khao Lak, Thailand
#5 of 26 Holiday rentals in Khao Lak
Guests' ChoiceBased on 14 hotel reviews
9.4Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.7
Value for money
9.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 14
Reviewed: 9 March 2024
Michael
ThailandNothing
The property was very clean as soon as you enter the grounds you can see this.The bungalows are all you need for a short or long stay. Very good A/C and hot water. The pool is lovely to swim in and also very clean. Location is quiet but close enough to the main Khao lak road to go sightseeing. About five minute drive to the beach
Stayed in March 2024
Reviewed: 14 December 2023
Orit
IsraelKaen and his family were absolutely wonderful. Kaen was very helpful for ANY help we need. Photos of property are not doing well with the property as the place is sooooooooo much prettier! There is 7/11 about 300 meters from property and some Thai restaurants nearby. The beach is not so close, you should order songtu. Everything was spotless. Pool was great we could swim 24/7.
Stayed in December 2023
Reviewed: 12 April 2023
Hampus
SwedenI can't think of anything.
The staff is really friendly and helpful. The location is close to the excellent beaches, nice and quiet. The house is so clean and it feels like it's brand new. The pool is also really clean and peaceful.
Stayed in April 2023
Reviewed: 13 March 2023
Henry
United KingdomI think we are copying someone else's quote here, but it's a fact. The only thing we didn't like about Poolside bungalows and Khao Lak, was leaving.
The cooked breakfast was superb, with several options. The location suited my wife and I down to the ground, no noisy roads or neighbours. The staff were brilliant, we especially loved Gal ( nik-nik yip-yap-yip-yap ) she spoke very good English and helped organise scooter rental etc.
Stayed in March 2023
Reviewed: 13 March 2023
Lydia
Spainnice quiet location
Stayed in December 2022
Reviewed: 3 March 2023
Bergener
United StatesThe hosts were so helpful and friendly. Everything was wonderful
Stayed in February 2023
Reviewed: 19 February 2023
Jbgood68
SwedenThe location might not be the best, a bit away from the beach, about 30 min walk. But close to 7/11, and a few nice restaurants.
The swimming pool was extremely nice and inviting. Nice poolarea with sunbeds and umbrellas. Room very clean and comfortable, nice big, a bit hard 😁 bed. Nice bathroom with great pressure in the shower. Small terrace with table and chairs outside, AND, fan in the roof. Safety Locker, refrigerator, AC and fan in the room. The bungalows are even better, bigger and more comfortable than the rooms, wich I stayed in. But, very satisfied, great staff, nice breakfast. Staff let me borrow their private bicycle.
Stayed in February 2023
Reviewed: 19 February 2023
David
United KingdomNothing
Everything home from home fabulous staff
Stayed in January 2023
Reviewed: 16 February 2023
Julia
ThailandThe bungalow was spacious and accommodated 5 people easily plus a child on the couch. There was several restaurants within walking distance. The pool was very nice.
Stayed in February 2023
Reviewed: 25 January 2023
William
United KingdomLeaving the place…. ☹️
Peaceful, clean & very friendly helpful staff not forgetting Gary the Gecko in the loo 🙃
Stayed in January 2023
Reviewed: 12 January 2023
Kacie
United KingdomWe loved the place. Only thing that upset us a bit was one morning we slept in and didn't go for breakfast and Gale was a bit disgruntled by this for not telling her we wouldn't be having breakfast. It wasn't planned we just slept in. So the next day we were scolded a bit for this and she seemed rather annoyed, professionalism dropped there and it should be at our own free will if we should sleep in. It wasn't until our last day we felt she warmed back up to us. She's a lovely girl and is very hard working so it's a shame to write this but I feel this should be addressed as it spoiled the energy for part of our trip.
Loved this little oasis. Hidden away so no traffic noise. Just 8 bungalows with a pool. We spent a lot of time relaxing at tbe resort. Breakfast inc in price, choice of eggs daily, juice, tea coffee. The resort sorted a scooter for us for 250B a day so we could get around. Coconut beach 5 minute scooter ride away. The place is better than the pictures. Our room was next to breakfast area and you cannot hear anything on a morning. There's a fan and air con in room. Its immaculately clean. They clean your room every 3 days. As noted in the room dont leave any form of food out it's like island life here and the insects will come! They're tiny little things though. We booked 3 nights and stayed a week!!
Stayed in January 2023
Reviewed: 29 December 2022
Lydia
Spainthe beds were very uncomfortable and hard.
peaceful location, kind staff and good breakfast.
Stayed in December 2022
Reviewed: 26 December 2023
Anonymous
FinlandI can't come up with anything that me or my family would have disliked.
The family bungalow was very spacious! Everything was very clean, both inside and outside. The garden was very well taken care of. The pool was also much better than I had expected for a small resort - it had some depth and they use a system with less chemicals (and some salt instead) that makes the water so much more pleasant than "normal" pools with way too much chlorine. The staff was very kind and helpful, despite the language barrier. Pretty much all the positive comments about the place that I read in the previous reviews turned out to be true.
Stayed in December 2023
Showing 1 – 14
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content