There were ants in our room. We told the reception about that and they cleaned it up, but in the evening they came back again..

Beatiful hotel! The pool was very big and nice. The staff were amazing, always there to help you with whatever you need. We had a private pool in the room, overlooking the bay - which was stunning. The breakfast had huge variaty, and they actually keep the fruits and vegtebels in a refrigerator, so it's fresh and tasty (not many hotel in Thailand do that). There's also an AC sitting area so that's a huge plus. We were staying here during the full moon party, and they offered a round trip there from the hotel in a fair price.

Stayed in April 2024

The noise woke up us early - but as mentioned, it is part of this hotel location and you should be ready and aware.

Santhiya location is in the 'woods' - it is kind of inside a jungle you walk around, and as such you need to be ready for the diff noises during nighttime. We loved the hotel and the area. It was a very unique experience - the use of the internal shuttle, the isolated location of the Villas inside, the staff and the outstanding service, the hotel's beautiful design, the breakfast was nice too, the beautiful pool (nice and cool water). Just bear in mind the noises of the 'jungle', and the different bugs may land on your balcony, so you are prepared and ready.

Stayed in April 2024

The shower has very low flow of water The noise from the birds outside especially in the morning is annoying and can wake you up early in the morning. The shuttle service to the small city is not as great. The location is far from the small city 10-15 minutes walk

The hotel is beautiful and the view is stunning. The breakfast is great with lots of food variety. The rooms are comfortable and big for 6 people. The facilities look great and are well maintained.

Stayed in April 2024

The breakfast selection could be larger.

Access to the private saltwater pool was fantastic. The location in the jungle overlooking a beautiful beach was an incredible experience.

Stayed in April 2024

Need a little renovation

Amazing hotel! Not similar to anything else you have seen. It is a wonderland inside the jungle. A place for couples that want some peace and quiet. We took the private pool Vila and this was amazing. The nearest small village is 15-20 walk, but it has everything you can want or need.

Stayed in April 2024

The location is quit far from the centre

The staff is quite helpful

Stayed in April 2024

the facilities are old and the hotel cannot keep up with it. breakfast isnt tasty at all yet a variety of food to offer.

the staff was so kind and did everything they can to help us!

Stayed in April 2024

- no nurse/medical staff at the resort. I needed some help but the nurse couldn’t come for longer than 1h. I think it’s necessary to have someone on call, especially considering the size of the complex and kids around - it’s a huge resort and a lot of stairs

It’s a beautiful resort. The room was clean and there are great swimming pools, also with easy access to the beach. It’s perfect if you want to spend some time relaxing without leaving the place

Stayed in April 2024

The beach close to the hotel

Pool an view

Stayed in April 2024

It was expensive, lovely but expensive. We spent the same on three nights here for a family of 5 as we would for a week in a French villa! Given how much we paid I was very disappointed we were charged extra for a glass that blew over in the breeze. I was also disappointed that we were charged for an extra person when both of the rooms clearly slept three people. This feels like a mean way to make extra money but this policy is common in other places we stayed. Breakfast was amazing but evening meals were very expensive for what we got. I would definitely avoid the “fish market” evening. The fish was unbelievably expensive and over cooked. There is another restaurant on the beach that is cheaper and fish was much better cooked. It is tired around the edges but any repairs needed were done promptly by wonderful staff.

The view was absolutely fantastic from our grand villa. The breeze made the heat comfortable. The rooms were absolutely lovely. There is much more to do in this bay than some of the reviews suggest. Local food. 7/11 etc a short and beautiful walk away. A real treat after the hustle and bustle of Bangkok. Breakfast was unbelievably good. If you can afford the price tag stay here. It’s wonderful. The resort transport was much better than some review suggest. The only time we had an issue was trying to get to breakfast ten minutes before it closed! Clearly everyone else was also being lazy so there was a rush. Totally understsndable. .

Stayed in March 2024

The housekeepers did a good job cleaning the villa and the room, but didn’t completely ‘make up room’ and tidy up the villa. There was simply too much wildlife moving too close in and around the villa including a large snake, which I observed probing ways to access it (thought to be a King Cobra), a loud Tokay lizard in the bathroom and noisy activity by some creatures having a ‘party’ on the roof (mosquitos were few). Of course, during jungle stays neighbouing wildlife is part of the ambiente and can be enjoyable upto the point when it becomes intrusive and disturbing and potentially dangerous. While the housekeeping staff immediately attended our wildlife-related alerts and any other requests, we still decided to change to a less frequented and more relaxing room.

The Santhiya resort is in a lush and vibrant jungle and with its traditional Thai style architecture it is stunningly beautiful. The villa (1505) , in which we stayed first, was spacious with its own pool and veranda with sea view and an attached external bathroom. The staff especially Mr.Noo, the senior resort manager, was very friendly and acommodating when we requested a change to an also beautiful room with pool access (3102). All rooms were very clean. The breakfast buffet’s selection was nice though not lavish. Their wooden cars are within minutes available to transport guests in the hilly terrain of the resort. Our transfers by speedboat and car between Koh Samui, this resort and back were efficient and punctually arranged by Santhiya.

Stayed in March 2024

Too much walking to and from room to reception / beach.

Very nice rooms

Stayed in March 2024

We enjoyed our stay but unfortunately the hotel is not in a great “shape” anymore. It definitely doesn’t corespond to the 5 stars as the rooms really smells with the moisture and mold. The facilities like a sun beds are very used etc. Anyways I’d still go again.

Beautiful place with a very specific design which perfectly matches with the surrounding nature. Breataking view, very nice staff, amazing breakfast.

Stayed in March 2024

Kind of remote. Getting out of the property can be difficult and very expensive

Beautiful resort with a great outdoor pool and great amenities Spa was lovely and you have a whatsapp contact always available

Stayed in March 2024

Had to take taxi to shops, eat out due to location, Cople of days had no hot water although corrected once reported.

Beautiful location, very clean

Stayed in March 2024

It is like everyone else says: you are directly in the jungle, which means a shower outside and posioness centipeders once or twice. We also had a snake on our balcony who visited us daily. It's not for everyone, and you should know what you get. I also want to mention that most of the staff don't speak proper English which made it difficult to communicate sometimes (e.g. when to pick up laundry or with our snake problem).

We loved the calmness of this wonderful hotel - only the birds and the Geckos sounds in the morning, the waves from a distance - if you'd like to relax it's the perfect stay. Such an amazing staff! The breakfast was great, best breakfast I had in whole Thailand!

Stayed in February 2024

We never go to luxary hotels and thought to have a good 4 days. We booked the pool Vila suite, the generator of the hotel was outside our door and made so much noise you could hear it from the inside. Our baby couldn't fall asleep that's how loud. With some assertiveness, they finally changed our room to a nice room, but no privacy as the walkway was outside our balcony, and also, every morning, we heard the Gardners outside our room. Overall, nothing felt like it was really clean. The room, they only made our bed, the pool and beach area not so clean. The driveway entrance to the hotel had garbage on the floor and lost rubish. we thought we had made a wrong turn. The room service portion was so small! We expected something top class, and in some perspective, it was but not to the fullest.

Staff were super friendly and helpful! Always looking to assist. The breakfast was really nice and had a lot of options. We enjoyed the muay Tai class the hotel provides.

Stayed in February 2024

Outside bathroom and mosquitos

Beautiful bungalow with lovely swimming pool and gorgeous view

Stayed in February 2024

needs a bit of renovation here and there, quite remote from everything, food is just ok

beautiful hotel, villas with pools are great, lush and green

Stayed in January 2024

- The airport transfer: Before arriving you get a text saying the speedboat transfer was changed from a direct trip from airport to hotel, but now moved to a different pier followed by a van ride due to ‘weather conditions’. However on arrival you can see that the hotel pier is simply broken so it would be impossible to arrive there by boat. A bit strange to be lying about this. Either be upfront about the transfer or fix your pier. - While the staff is extremely friendly and accomodating, the management is poor. There were so many unfortunate mishaps. We tried extending our stay by one night because we liked it so much. The receptionist said it was no problem but then when we came back in the morning to confirm our room was fully booked all of a sudden and we had to move to another room if we wanted to stay longer. After a lengthy discussion with another receptionist who was very friendly, we got to book a more expensive room (Sea View villa) for the same price as our first room (Hideaway villa). A room change itself was not a problem if they had been upfront about it, but when we first asked if we could extend it was no problem and then all of a sudden our room was booked? The first receptionist stated it was impossible fir them to extend our stay via the computer and that we had to do it ourselves through Booking, yet the second receptionist said that would have been easier if he had done that himself in the first place. Total lack of coordination and communication. Strange. - Lastly we were told thatfor the airport transfer back off the island we had to be at the reception at 14:00. At 13:15 we get a call asking where we were because the van was about to leave which meant we had to cancel our lunch and basically enter the van in our still slightly wet bathing suits since we were at the beach all morning. Not a fun transfer back off the island, wet and hungry. They did admit it was a ‘mistake from the hotel’. Thanks a lot.

Perfect getaway to rest up and recharge in a beautiful and remote oart of the island. Yet a small village with shops and restaurants is within a 5-10min walking distance via the beach. Very friendly and accomodating staff.

Stayed in January 2024

One cannot swim in the sea due to dirty water, also prices for food, beverages etc are fairly expensive for Thailand

Exceptionally friendly staff

Stayed in January 2024

the hotel location is a bit remote, which is perfect for family/resort centric type of holidays. If you want to go out, then plan accordingly to reach the more active parts of the island (night life, shops, restaurants).

We stayed in a Grande Villa Royale with pool. The Villa was amazing, the pool, the view, the terrasses, the external shower and the external bath. The overall hotel space is a huge rainwater forrest on the hill. The restaurants are nice but with hotel prices versus the external restaurants. We loved the restaurant with the relaxing beds and the movable tables with a direct view on the sea. the pools are beautifull with the waterfalls. I would recommend staying there.

Stayed in December 2023

We had an issue with a rat getting into our villa in the middle of the night. We understand that these things happen when you are staying on the edge of the jungle. But it was not pleasant to be woken up by. Having said that, we called customer services, and they immediately came to deal with it. Also, the next day, they followed up with a deep cleaning of our room.

It is an exceptional place. We will go back, and we would recommend it. The buffet breakfast is amazing and has so many choices. The staff were some of the best we have experienced in all our travels. The bed is very comfortable, and the outdoor shower is wonderful.

Stayed in December 2023

The beds were very hard and the WiFi was too slow. We had to buy local SIM cards to remain connected. We tried the evening dinner once but the quality in the village nearby was much better so we preferred that for the subsequent nights.

Our stay felt like we were living in a rain forest. The rooms were beautiful, and there was a high level of tranquility. The well-equipped gym was an unexpected bonus. The pools were stunning.

Stayed in December 2023