- rooms are dated

- great breakfast - swimming pool

Stayed in November 2023

Starting with food. You need to pay for soft drinks and a water too despite you pay full board. Food is the badest in all country (we traveled with car several weeks around all Tunisia). Food served cold and not fresh. Rooms are dirty. Hotel not worth even two stars. Strongly needs renovation.

The one good thing is the location if you want to visit desert.

Stayed in November 2023

Dirty swimming pool.

Big room. Very nice breakfast. Nice friendly stuff 😊

Stayed in October 2023

I think filtered drinking water should be provided.

I’ve never stayed in such an elegant place before, but this was affordable. The pool is beautiful and excellent for lap swimming. The breakfast buffet was amazing, especially the custom omelets.

Stayed in October 2023

Having to hang out in the lobby to use wifi. And I prefer to live closer to town. I ended up taking a taxi to the louage station because it's 2 miles away. But I walked all day the first day.

I read reviews that said the decor was outdated and the wifi was terrible. But renovating costs money. I was fine with the decor because I prefer it to paying more for the room. The pool was amazing. I swam laps for a half hour and had the whole pool to myself. Regarding the wifi, in the lobby it was fine. Having wifi in the rooms would be ideal, but again, I'd rather keep the price economical. The breakfast buffet was great.

Stayed in October 2023

Very beautiful hotel. The most beautiful swimming pool I have ever seen. Rooms are very clean and spacious. Staff really helpful. They gave us all the necessary information about touristic activities. We tried all three meals (breakfast. Lunch. Dinner) everything was good ( for tunisian standards ) . The best hotel I have stayed in Tunisia.

Stayed in August 2023

1st, they gave us a room without a pool view, unlike mentioned in the booking and even worse, with an AC that doesn't even work. 2nd they changed the room for us per our request, only to find out that it only have one working socket and two lamps. Everything else doesn't work, no safe, no good lighting, nothing. Food was barely acceptable. The last day was TERRIBLE. The checkout was at 12. I had to sleep till 11 so i can drive for long distance later. Yet they started phoning at 9.30am, until 11am just to tell me that they're doing maintenance and if i wished to extend? The problem is, they already started the maintenance, and it was LOUD, drilling and contruction noise from 9am till we checked out, without even notifying us a night before. They could've just changed us to another room as the hotel was almost empty. Terrible terrible, and terrible. A hotel where you cant even sleep in peace.

Friendly staff, great pool.

Stayed in August 2023

Meal time is quite brief although it gives a lot options

The hotel is at the gate of the desert. You can book desert activities easily through their reception. The pool is open till late so it’s nice to swim there and cool down. Interestingly we didn’t even use AC at night because there room is cool enough. We also booked spa but it’s very mediocre. I wouldn’t recommend because it’s not worth the money

Stayed in August 2023

It was outdated and hasn't been renovated for a long time (or even never). Carpet is disgusting and various bits in the room and especially in the bathroom were falling apart. We had to change 3 sets of sheets as they were dirty. Staff said they were washed, but obviously some stains had been permanent. They need to replace them with new ones. Breakfast time was 05:00-09:00 which is convenient for large groups that are the majority of the guests but was not convenient for solo travelers.

Big hotel with a large pool and big rooms. Very good location exactly next to dessert. We were able to organize an excursion to the dessert with the help of the staff. The breakfast buffet was passable.

Stayed in August 2023

A real nightmare. Stinky bath towels, sick children (gastroenteritis and vomiting), noisy air conditioner... In short, this hotel is horrifying. And in addition they refuse that I meet the manager....

Stayed in July 2023

the room was very dirty with a lot of flies and bees the Ac was bot cooling and we had to change the room no ironing , no good shapoo and stuff in toilet the bed was full of dust. breaskfast was not good everything was charged even a bottle of water

pool for kids

Stayed in July 2023

The choice of food was poor and we could not choose dishes for dinner. It was set menu although the kitchen staff provided extra dishes for free. It would have been nicer to have a la carte menu where guests could choose what they want to eat.

Very friendly staff and good location. Large room and beautiful surroundings. A large pool and beautiful lighting at night. The hotel staff was very helpful organising a desert tour for us. The hotel has a souvenir shop and a very friendly 'resident cat'.

Stayed in June 2023

When we arrived, we had no towels in the room. there is no WiFi in the rooms, only in the lobby. they use single use cups for coffee/tea at breakfast, feels weird. Hotel is a bit outdated but still okay. All 4 star hotels in Douz are very far from the center, so you always need a taxi if you want to go somewhere else.

we go a huge room! beds are also huge and comfortable, showers have good water pressure, staff is super nice and helpful. Cute cat in the lobby.

Stayed in May 2023

Everything is written already. Outdated, dirty, awful breakfast

It is located in Douz

Stayed in May 2023

Can't say more than other reviews, there were only two electric socket in the room, both designed for the tv and the fridge means far from the bed. Stuff woke me up twice in the same morning to ask about cleaning because I hadn't found "don't disturb" sign in my room. No kettle either. No wi-fi at all in my room. No welcome water in the room. Place a bit far from everything, but taxi outside is cheap Lock on the door to my room was visually damaged, and i wasn't feeling save about my valuables I have feeling that this hotel was designed in 1960 or so, and our life just has changed so much and this hotel is not. And I understand that it is too expensive to refresh so big place when you are located in not very touristic place and so doesn't have enough income. If I were manager and had to make cheap changes then I would buy: wi-fi routers, electric socket extensions, kettles and one bottle of water for guests, plus keep an eye at "don't disturb marks". These minor changes would change my assessment a lot.

In general It wasn't so bad. Beautiful swimming pull. But for the same money in other cities you can get 2 bedroom apartments with everything you need.

Stayed in May 2023

Fantastic price and value for money. Great pool. Extensive choice for buffet breakfast and dinner. Friendly staff. Nice rooms. Nice position near the edge of the desert.

Stayed in May 2023

There is nothing that we didnt like. Everything was great.

This is our 5th time of staying here - as usual we were not disappointed. Had a great time. Fantastic staff, very attentive and friendly. Nothing was too much trouble for them. Good selection of food at all mealtimes. Fabulous pool area. Lovely bedroom, very clean, comfortable bed, lovely bathroom. All areas of the hotel very clean and well kept. Douz and surrounding areas have so much to offer. Wonderful, magical place.

Stayed in May 2023

WiFi only in the lobby Only one socket in the room

Value for money A bit outdated rooms but comfortable Nice pool to cool down after all the in the desert Tasty breakfast Hotel staff helped us to organise the trip to the desert

Stayed in May 2023

location and cleanliness

lovely hotel

Stayed in April 2023

Since 2011 Once a year I stay in that hotel. It’s my favourite hotel in Douz.reception staff Yossra and Riadh are si Kind helpful and friendly. Food also good. Area very good and quiet

Stayed in April 2023

Beautiful hotel with an indoor and outdoor pool. Rooms are nice, but look quite old.

Stayed in March 2023

Food is very basic

Stayed in March 2023

Delicious breakfast, excellent location 👌

Stayed in February 2023

The light in the Toilet wasn't working, and the second we used our flashlights they revealed what the guests before us left behind. The interior was clearly a few years too old, and the beds were rockhard. All in all there should be a general renovation or they should substract one star.

A big Pool that's open till late, and a nice security guard, who was very helpful.

Stayed in September 2022

Exceeded all our expectations. Would love to see more guests here

Stayed in July 2022