Very friendly and helpful staff. Great location and lovely terrace with perfect view. Great thanks to receptionist Sinan who tried to do his best to solve all kind of problems.

Stayed in May 2024

Small rooms. The hotel needs an update, it looks a little bit old, some details on the rooms must be fixed. Pillows are quité uncomfortable.

Nice location and views

Stayed in September 2023

Breakfast was poor

Room was great

Stayed in September 2023

Bath way too high to get in and out of hampered by narrow shower doors fitted on top of the bath. While sat on the toilet my feet didn’t touch the floor so were dangling mid air which is not comfortable and I am 5ft 2! Bath contained numerous brown water stains around the sides. Less the half a toilet roll supplied and no spare so we ran out quite quickly.

Stayed in September 2023

- the rooms were not cleaned properly - we did not have a blanket and the bedsheet was too small for the bed - the bed and pillows are pretty uncomfortable - there are renovations in the last floor starting at 9:30, even on weekends. Not the best when you're on vacation.

- the room was spacious and had a great view of the sea - within walking distance to the clock

Stayed in August 2023

Nothing specific. Could have been a little cheaper.

Comfortable room, great location!

Stayed in July 2023

Everything was fine.

Close to downtown area and bazaar area.

Stayed in March 2023

shower in bath. no separate shower. bar/cafe very outdated

location and view and staff

Stayed in January 2023

Tottally it was acceptable

Everything was good. Just our washing liquid was not charged on time

Stayed in September 2022

very poor WiFi

location close to underground station and sea front

Stayed in September 2022

Was initially given a dull, cramped double room, no carpeting, on 1st floor room that looked nothing like the photos of the room I'd booked. I complained that it smelled of cigarette smoke, told it was not a smoking room even though there was an ashtray and matches on the table, despite the room description I booked said it was non-smoking. I was then moved to a room on the second floor which was very spacious, bright and carpeted - exactly as the photo on booking.com. Didn't smell of smoke but it did have an ashtray and matches on the table as well. Much happier with the change of room but disappointed that I had to make a complaint to get the room that I'd booked in the first place.

After being moved to a room resembling the one I had initially booked, it was a comfortable stay. Very quiet, couldn't hear any noise from neighbouring rooms or from the busy road outside, so soundproofing was good. Staff friendly, breakfast a good selection, very clean. Pets allowed without an extra charge, free parking for cars but limited spaces. Good location, easy to get to. Didn't have a sea view from our room.

Stayed in January 2022

Size of the rooms Food was ok

The cleanliness

Stayed in December 2021

the room was a bit small for the upgrade we did

the location is excellent. Helpful friendly staff

Stayed in November 2021

The room I booked from your website is not the same as the room the hotel gave me and differs in its details and equipment from what was mentioned on your website when I booked the same room type.

The staff is respectful and very good in treatment and meets all demands without boredom or grumbling

Stayed in August 2021

The breakfast was poor for a 4 star hotel. Very poor,

Stayed in August 2021

The little window, less light in the room, but overall the room is ok

Location is very good, the staff was very helpful, good breakfast 👍

Stayed in August 2021

Every thing was good except that it looks too old.

Every thing was good except that it looks too old.

Stayed in August 2021

One guy at the reception was not that accommodating. We requested for early checkin, so we waited for few minutes. We noticed that the way he interact with the other guests was different from ours. So we felt a bit discriminated. But there was another guy with him, he helped us how to get around Izmir. He was a total opposite.

Cleanliness

Stayed in July 2021

The hotel is a bit different from the pictures , it looks much older and the rooms are much smaller than I eхреcited. It was impossible to open the window to let the fresh air in.

I liked that it was close to the Clock tower, and close to the sea. There also was a kettle , so it was possible to make coffee or tea . The staff was polite.

Stayed in July 2021

The hotel was being refurbished which we were not told about. We wanted a high up room but we’re given floor 4 of 9.

It’s in a good location.

Stayed in August 2023

The hotel is located on the main street, the noise of cars was heard

Great location, beautiful sea view from the room, good parking options, very clean, nice staff, dog friendly hotel

Stayed in July 2023

Staff were totally unprofessional and unhelpful, seemed very amateurish and not used to having well travelled international guests. The whole hotel setup seemed like a village inn. Staff could not recommend anything on any topic. Clueless!!! Not sure how this is a Best Western hotel!

Nothing Much. The room was OK but quite small for the price charged

Stayed in January 2023

First 2 nights could not sleep well because of A/C issue which was fixed on the 3rd night. This could have been avoided. Also hotel staff doesnt speak english, would be good to train them at least basic english.

Great location, room with view on the ocean.

Stayed in November 2022

Hotel is old needs revamping, Breakfast is very limited, Waiter's were very unfriendly.

Beautiful location,

Stayed in September 2022