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Reviews of Novotel Taipei Taoyuan International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 1-1, Hangzhan South Road, 33758 Dayuan, Taiwan

#4 of 12 hotels in Dayuan

Guests' Choice

Review Score

Based on 1608 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Short good stay for early morning flight out
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    not expecting anything else as it's an airport hotel.

    easy check in check out, specially if you need 6am at the airport for very early flight departure. 10% discount for dining in the Chinese restaurant for in-house guest.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Standard airport hotel, but exceptionally clean. No bathrobes though.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Nice hotel close to airport
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttlebus was a bit overwhelming with so many people. If I had to do it again, I'd probably opt for the MRT. Not sure why they don't even mention the MRT's availability.

    Close to the airport. Nice room. Liked the shower head.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    The remote control for the washlet was not functioning.

    Location was convenient. Room was comfortable.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Convenient for airport, friendly staff, ok gym and nice sauna, pool and good service.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a big negative and it is to be expected: age of hotel means everything slightly dated.

    Ultra convenient as arrived late night to airport and although shuttle had ended taxi cheap and easy. Staff very good and super friendly. Gym, pool and sauna all great.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good location. Good pool.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Finding shuttle is a bit confusing

    Location is close to airport but have to clear customs and immigration.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good and easy connection to airport and city.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Conveniet overnight or layover stay near TPE airport.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Front desk service was slow. No convenience stores nearby to get a snack, be sure to get a snack at the airport before coming to hotel.

    Convenient location to Airport. One stop from the TPE airport on the Commuter MRT train. Shuttle service to and from the airport. Large size room with separate shower, vanity-sink area and toilet.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff are very helpful with information.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    High quality hotel. Staff,room, facilities and food all first-class. Ideal for an overnight before an early flight.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Too sbort to comment
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Effecient

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Very near the airport and easy access to the trains to go to the city.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor sound proof system - can hear the noise of airplanes and also people walking past my room. Small room - limited space if you have heaps of luggage bags Personal preference - bed and pillows are too soft.

    Location - very close to taoyuan international airport (5 to 10 minutes bus ride provided by the hotel). Ps. Ensure you have a booking to not miss out.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Good facilities & room, but very expensive for what you get
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food in 24/7 restaurant was really below standard, and it closed at 10, which is odd for 24/7 restaurants. Also, fixed price is a rip off for the quality you get

    Comfortable rooms and great gym

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bath/shower is difficult to get into.

    Smiling faces at reception. Efficient and polite.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Third time returning and we are consistently pleased with this hotel.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    This is our third time at this hotel. Service is consistent. Staff are attentive and friendly, facilities are great for an overnight stay and it is easy to get in and out of the hotel. For this layover, we just walked to the metro station and headed to the Gloria Outlets/Ikea which were only a few metro stops away. From where we live, we may have more stopovers in TPE when we travel and we know we can depend on the Novotel for a good night's sleep.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Great place for a layover
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    This is a great hotel for an overnight layover. The shuttle is easy to find at the airport and if you do not feel like waiting the metro is an an easy option and a cab would be very cheap as it is so close. The staff are very attentive to when you need to leave the next day and work with you to have transportation back to the airport. Check in is quick and efficient. There are places to eat, a bar, a nice gym with a large pool area. The rooms are clean and very comfortable.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    it is expensive.

    staff is very friendly. The airport shuttle is convenient.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom design was a bit weird/inconvenient

    Very conveneint and close proximity to catch early flights. Shuttle service available at property

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit pricey for the value

    Clean, friendly staff, close to the airport and free shuttle

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Recommend to stay!
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast had a lot of choice, many fruits, pastry. Comfortable bed, pillow, shower. From and to airport you can use free shuttle bus which is very convenient. Very close to the airport. It is worth to stay if you need to have a rest or stay overnight to catch your FL flight.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location to airport station. Quick ride to Gloria outlets and aquarium. Shuttle service is handy. Large rooms. Very friendly staff.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very cold at public area and Resturant

    Stayed in March 2024

Showing 1 - 25

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