Storozhenka Street 21, Lviv, 79018, Ukraine
#69 of 206 hotels in Lviv
Guests' ChoiceBased on 126 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.9
Staff
9.4
Value for money
8.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Anna
GermanyReally nothing
I am happy I found this hotel. The location is close enough to walk from central train station. At reception were amazing people who were ready to help with any questions we had. The room had everything needed and was clean. The breakfast had 3 option to choose, we tried all three and everything was super tasty. We were allowed to leave our language after check out and even stay in the late evening before catching our train.
Stayed in May 2024
Reviewed: 28 December 2023
Ирина
IsraelThere's no fridge in the room
Near to the railway station, friendly staff, very tasty food at the cafe
Stayed in December 2023
Reviewed: 30 October 2023
Kostyantyn
UkraineNeeds some renovation
The Staff, location near railway station
Stayed in October 2023
Reviewed: 14 August 2023
Olena
GermanyThe surprise local cat
Stayed in July 2023
Reviewed: 9 August 2023
Paula
United KingdomI chose this hotel because it was near the train station and looked good - it took about 10 minutes to walk to it (though it was very dark walking along the train platform so I suggest you walk the other way round through town) and the hotel is situated in a quiet area right on a street corner - so very handy location, easy to find, and in a quiet, pleasant area. The lady on reception was fabulous. It was late and I was tired and she was friendly and calm. I said not to worry about breakfast as I was leaving at 0600 but she caught me as I left and gave me a packed breakfast.
Stayed in July 2023
Reviewed: 2 August 2023
Said
EgyptThe hotel was clean and close to train station. It's very good for who traveling by train is very close. We liked 😊😊
Stayed in June 2023
Reviewed: 11 July 2023
Griir
United KingdomSmall room, not so clean, curtains was dirty. small limited breakfast. I wish staff offer to refill tea or coffee.
Good hotel, quite location, nice staff. Love cat in the lobby.
Stayed in June 2023
Reviewed: 26 June 2023
Griir
United KingdomI wish mattress was better, The curtains are cleaner, and kettle in the room.
Hotel in good location. Good breakfast. Easy check in 24h.
Stayed in June 2023
Reviewed: 11 June 2023
Tatiana
Sweden10 min on foot from/to Lviv railway station
Stayed in June 2023
Reviewed: 4 June 2023
John
United KingdomThe kitchenette in the junior suite is a sink, fridge, kettle and some crockery + cuttlery. Could have done with a hot plate and pans. Also no lift could be a problem for some.
Very helpful staff, nice room layout.
Stayed in May 2023
Reviewed: 9 May 2023
Benny
SwedenA bit off from the city, Lviv is a big town. Breakfast could be even better.
Small kitchen with refrigerator, china, water boiler etc perfect for making a meal/snack
Stayed in May 2023
Reviewed: 20 April 2023
Caitlin
United StatesAllowed late check in. Breakfast was very good and the staff very nice. The soap, shampoo, and shower caps were helpful.
Stayed in April 2023
Reviewed: 5 March 2023
John
United StatesRoom only had one electrical outlet, and it was behind the television - not near the bed, nightstands, or chest.
Staff at the desk were very friendly and helpful, and so was the cleaning crew. Free breakfast was filling and tasty, with nice table service. Great location near train station and just on the edge of the famous city center.
Stayed in March 2023
Reviewed: 2 January 2023
Conklin
United StatesIt is not very soundproof.
Very affordable and tasty breakfast.
Stayed in January 2023
Reviewed: 31 December 2022
Jean
FranceVery clean, and the staff was really helpful with requests
Stayed in December 2022
Reviewed: 20 November 2022
Peter
United StatesI wish the hot water was hotter. The temperature was only about 40C. I think most people would prefer it to be a minimum of 50C
The Location was good for my stay because it was close to the bus and train stations. Breakfast was fair
Stayed in November 2022
Reviewed: 18 October 2022
Son
Hong Kongbed too soft
Excellent hotel with style. Very warm staff. Breakfast is a Must Try item, even at this war time it maintains its level and credit (supposedly resources are scarce) !
Stayed in October 2022
Reviewed: 16 October 2022
Peter
United StatesI would prefer that the temperature of the "hot water" from the boiler be hotter. At present the temperature of the hot water is only about 45C. The thermostat should be raised to 50-55C.
The location near both the train and bus station was perfect for me--about 20 minute walk. The historical old town was also within reasonable walking distance. There are small food shops and an ATb Supermarket within easy walking distance.
Stayed in October 2022
Reviewed: 9 October 2022
Iain
United KingdomAlthough train and bus station is just metres away they are behind a wall you cant get through so walking round road takes 10 minutes , room just with basic features and beds similar to a couch
Large room and very good bathroom and no noise from other guests , staff were friendly and helpfull
Stayed in September 2022
Reviewed: 29 September 2022
Peter
United StatesThe hot water temp is to low for me. Temperature was about 45C if that. Hot water temperature should be 50C(122F) with control at maximum hot setting.
Location is very good. I walked to most everything I wanted to see. Convenient to rail, bus terminal, ATb grocery market, ATMs. Rail and bus terminals are walkable or short taxi ride if you have luggage
Stayed in September 2022
Reviewed: 24 September 2022
Maryna
UkraineEverything was fine.
The hotel is located near the railway station. It has extremely friendly staff. I arrived late in the evening, they helped me with my luggage, made coffee. Breakfast is held in a beautiful winter garden. The bed is comfortable, the room has everything for a comfortable stay.
Stayed in September 2022
Reviewed: 12 September 2022
Гондаренко
UkraineActually there is no elevator there. So, if you have lots of luggage , you’ll have to lift all your heavy bags upstairs and downstairs.
It was super clean with all the necessary facilities and a decent free breakfast. The location is quite good and convenient as it’s around 1.4 km away from the railway station. The receptionist was nice and helped me lift my heavy bags upstairs. It’s perfect if you have only a backpack. I had to take my 7 am train , so he kindly offered me to give my breakfast in a lunch box prior my check-out.
Stayed in September 2022
Reviewed: 12 September 2022
Alexandra
United KingdomEmpty soap dispenser in the shower.
Decent, serviceable, unfussy hotel close to the station. Breakfast was good - so was the wifi. The staff were lovely.
Stayed in September 2022
Reviewed: 10 July 2022
Paul
United StatesNothing.
The hotel was very convenient, the rooms was very comfortable, the breakfast was a delight.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content