No in room coffee service . Not my favorite mattress

Location, clean, orderly, friendly

Stayed in June 2024

Wry central to China town and little Italy

Stayed in June 2024

The complimentary beverage station on the second floor could have been better given the "destination fee" to cover such expenses. There are many cheaper hotels that offer 24/7 free beverages, with more choices such as hot cocoa. The water was not kept hot enough to brew tea. The coffee/tea service stopped at 4pm which is right around the time we would usually relax with some tea before dinner. Refilling water bottles was a challenge as there was a choice of warm water or ice that didn't go into a bottle. The water pressure in the shower was not adequate, but understandable given the challenges of plumbing in the city. An additional table to place luggage would be nice.

We had an amazing view of the city. The beds were quite comfortable, not so squishy that we were rolling into the middle. the room overall was bright and clean. The curtains were nice and thick. We liked the common area on the second floor.

Stayed in June 2024

The floor could have been cleaned more often, as it became a little dirty over the time.

We booked a room with two queensize beds and city view option. Awesome view on skyline. The room was spacious and quite modern. Also the bathroom very clean and modern. The shower can be used as a small bath tub. We especially enjoyed the lounge in 2nd floor where free coffee is offered in the morning and own snacks can be consumed. Very friendly staff.

Stayed in June 2024

n.a.

Location near Chinatown, Little Italy, Metrostation, Manhatten and Brooklyn Bridge. Rooftop Bar, View from Bedroom.

Stayed in June 2024

No onsite breakfast or coffee and tea making facilities in room

Location, room view, friendly staff

Stayed in June 2024

It was pretty $$ for what it was ($700+) and not as fancy as I’d expect for that $.

Close to Chinatown, Mulberry and right by Manhattan bridge it’s an easy spot for Uber pick up. Room was comfy and quiet. Hotel bar was nice and had good bar food. Staff throughout was super nice and very helpful. Relatively quiet because it fronts/opens up to the bridge.

Stayed in June 2024

No coffe in the room

We had no breakfast

Stayed in May 2024

customer service was perfect, everyone was very friendly and helpful. the room was beyond our expectations, we paid some extra bucks for a city-view room and it was worth it. the room was also very spacious and clean, the bed sheets smelled so nice. location was also 100/10, it is close to all the good eats in Chinatown. we also really like the common space on the 2nd floor (very quiet, clean, and spacious) where they have a water station (cold and hot water) and a microwave, we sometimes get Chinese takeout and warm it up in the microwave, and they serve free coffee and tea every day there too(but I forgot the time). would stay here again when we visit New York next time. highly recommend!!

Stayed in May 2024

The gym could have been larger / more modern

Room, shower, roof top and second floor guest lounge - this was a great value add. The location is also perfect to explore the city from

Stayed in May 2024

That I could not stay and enjoy the views and longer!

The front desk staff were very welcoming, the room I was kindly upgraded to (thank you!) was absolutely gorgeous and the bed was extremely comfortable. The location is really cool as you're close to all of the good new restaurants and bars, walking distance to SoHo and have Chinatown and Little Italy at your doorstep. The rooftop bar was lovely and the staff were great, even late at night. I felt that the staff had been well trained to pay attention to the right details. For example, there was not a coffee maker or tea kettle in my room, so I asked for a hot water kettle. They brought it up immediately, alongside a lovely array of organic green teas. The full hotel experience is always a sum of smaller moments.

Stayed in May 2024

Room and rooftop were very good

Stayed in May 2024

I have been to NY a few times but this hotel is outstanding! Stunning views over Manhattan and a very large room + bathroom. Staff was helpful and relax.

Stayed in May 2024

The employees, the view

Stayed in April 2024

Spacious and well planned rooms! Price and location

Stayed in May 2024

This place is exceptional value for your money, with views from your room and the rooftop that that are truly stunning. I was surprised the rooftop wasn't crowded. The room was quiet and large with a very comfortable bed. Walls could use a little clean or painting but the floor-to-ceiling windows make up for that small flaw. The location is very convenient to access the subway or walk within lower Manhattan. They don't offer room service but they have a dedicated lobby area for delivery orders and the staff are so helpful. The staff's kindness and attention might be what sets this place apart. They pay attention to their guests and go above and beyond at every opportunity. I've already been back for another stay.

Stayed in March 2024

Bathroom had musty smell. No ventilation.

Hotel was clean. Staff friendly and met our needs. 2nd floor terrace was nice. It was quiet.

Stayed in April 2024

Location excellent - very convenient to all the places we like to go to in Chinatown and SoHo. 2 Double bed room was spacious for NYC, great for our family of 2 adults + 2 teens. Staff was very friendly and let us know about a complimentary walking tour of Chinatown (which unfortunately didn't fit our schedule). Also enjoyed the common gathering area on the 2d floor.

Stayed in April 2024

Nothing

Friendly staff and beautiful view

Stayed in April 2024

The hotel should consider making "grab 'n go" items available on the second floor, and should expand its coffee service offerings and availability.

The rooms were well-sized, especially given the NYC market. Check-in and check-out was easy. The meal options were limited, but the hotel has cleverly utilized its old restaurant space on 2 to give groups a place to dine using delivery services. The rooftop bar was a pleasant surprise. And the location is extremely convenient to Chinatown, Little Italy and to the nearby courthouses.

Stayed in April 2024

Everything was excellent, especially the amazing city view from the room!

Stayed in April 2024

The bathroom tub , drain very slow to run Putin

Stayed in April 2024

Rooms are clean, beds comfortable. Nice view from our room. Rooftop bar is nice.

Stayed in April 2024

We have stayed here several times, and I had mentioned that we would be celebrating my husband's birthday during this stay. The staff really stepped up (and beyond)! Not only was there a bottle of prosecco waiting for us but they'd upgraded us to a spectacular suite with exceptional city views. Mahical! Every staff member was friendly and helpful. A special shout-out to James, the manager who really made our stay one to remember.

Stayed in March 2024