1211 North Grove Avenue, Ontario, CA 91764, United States
#23 of 37 hotels in Ontario
Guests' ChoiceBased on 196 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
7.5
Facilities
7.3
Staff
7.7
Value for money
7.8
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 August 2024
Palafox
United StatesThat it doesn't allow visitors.
The size of the room.
Stayed in August 2024
Reviewed: 13 August 2024
Philip
AustraliaI stayed twice, one night each time. A lot of electrical stuff doesn't work. First stay there was a broken microwave. Staff told me all the microwaves had problems in all rooms. Second stay, no TV remote control therefore no TV, no ceiling light, another lamp was broken, no microwave.
It's relatively cheap in a city and.country that is so expensive for most things. It's also acceptably clean and the ground floor level is surprisingly quiet considering proximity to highway. Despite electrical issues I found, air conditioning worked.
Stayed in August 2024
Reviewed: 11 August 2024
William
United StatesThey charged me 20 dollars deposit for the key if I lost the key I lost the money no remote control the Indu was trying to charge me for remote control I never recibe
Price is good is getto for sure
Stayed in August 2024
Reviewed: 13 July 2024
Shears
United StatesI like it was a decent stay
The remodel of all the rooms
Stayed in July 2024
Reviewed: 22 June 2024
Adargo
United StatesQlit
I liked it cause irs ik
Stayed in June 2024
Reviewed: 31 May 2024
John
United StatesThe location is kind of busy, but it does offer quite a bit of restaurants in the area that are walking distance
Very spacious and clean will definitely stay there again. The staff are polite and friendly.
Stayed in May 2024
Reviewed: 10 April 2024
Lyubov
United StatesThere are no designated rooms for smokers and nonsmokers. And people can smoke probably at any room. That’s a problem for nonsmokers. We had to change our room. We easily got a nonsmoker room, but it is better to designate rooms, I think.
The hotel is good. But it can be better. Clean, quiet, but not enough furniture. The Hotel is located near the highway but there is no noise from the highway. Beds were very comfirtable. The room where we stayed was recently painted and looks nice, but bathroom was not. May be the hotel currently is in process of renovation Anyway, I think, this hotel is good for this neighborhood.
Stayed in April 2024
Reviewed: 10 April 2024
Derek
United Statesdidnt like the fact it was time to leave so soon
even with its location so close to the freeway and even with the current construction happening around its location, its wasnt to noticeable
Stayed in March 2024
Reviewed: 9 April 2024
Abila
United StatesNo late check out
Price !
Stayed in March 2024
Reviewed: 19 March 2024
David
United StatesYou could have been better this the chairs in the room there was none the lighting I liked a lot that's it
I like the lights and that was it
Stayed in March 2024
Reviewed: 6 March 2024
Jose
United StatesClean place . Easy check in
Stayed in February 2024
Reviewed: 5 February 2024
Emmanuel
United StatesLocation and the room didn’t have fridge or a microwave. Little to no amenities
Not much
Stayed in February 2024
Reviewed: 22 November 2023
Jared
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 October 2023
Ginger
United StatesArea does not seem very safe. Made sure I was in before dark. Reviews by one person repeatedly maybe skewing the overall rating.
Very nice and helpful front staff. Clean room and sheets. Towels were dingy. Good overhead lighting but no bedside lighting. Refurbished shower but no plastic liner. The fabric one may get nasty after a bit. Nice little closet area, but only one hanger.
Stayed in October 2023
Reviewed: 7 October 2023
Silvino
United StatesPrice
Booking.com
Stayed in September 2023
Reviewed: 14 September 2024
Akmal
United StatesPrice at what the room really was instead of over priced scams.
Wasn't offered breakfast was over charged my first night. Felt like I was in a third world country. My Grand family did not fight for this country for me to experience this unbelievable BS felt like I was being watched.
Stayed in September 2024
Reviewed: 13 September 2024
Luis
United StatesMissing amenities.
Value
Stayed in August 2024
Reviewed: 10 September 2024
Ellen
United StatesThere was no remote control for the TV in the room. I had to get one from the office and it was not pre-programmed. I was not able to get internet/WiFi access for certain stations (Amazon Prime, Netflix, etc.).
Staff was friendly and respectful.
Stayed in September 2024
Reviewed: 20 August 2024
Maria
United StatesStronger water pressure in the shower is needed it. But I took a shower just fine though.
This place was clean, I smelled bleach immediately when coming through the door. Quiet peaceful. For a motel I think it’s great. The mattress has an anti bedbug plastic cover. The water pressure in the shower could have been stronger. I grew up on the street here, older neighborhood. But it’s safe and quiet.
Stayed in August 2024
Reviewed: 19 August 2024
Donis
United StatesN/a
The pricing
Stayed in August 2024
Reviewed: 15 August 2024
Lee
United StatesNothing
Stayed in August 2024
Reviewed: 7 August 2024
Rios
United StatesThe whole experience was bad . Horrible staff definitely a scam company and booking is aware of it please don't book with them .
Nothing it's a horrible place never would go here again it's in a terrible side of town.
Stayed in August 2024
Reviewed: 5 August 2024
Johana
United StatesThe bed sheets and head board were dirty smell bad even thow it was a non smoking and it has cigarette burns
Stayed in July 2024
Reviewed: 1 August 2024
Justin
United StatesEverything
Theee worst place to stay microwave in room didnt work theres roaches it smelled of mold
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content