2015 Terminal Way, Reno, NV 89502, United States
#16 of 48 hotels in Reno
Guests' ChoiceBased on 297 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.0
Free WiFi
9.2
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End of dialog contentReviewed: 18 June 2024
Suzanne
United StatesNo restaurant or bar staff so we had to go elsewhere to eat; extra charges for anything other than the room.
Spacious, clean rooms. Convenient location for people flying in and out of the Reno airport. Airport shuttle available.
Stayed in June 2024
Reviewed: 14 June 2024
Lamont
United StatesI was charged to park my car; REALLY?
Stayed in May 2024
Reviewed: 10 June 2024
Lisa
United StatesClose to the airport! Luckily there are no flights from approximately midnight to 5:00 am. If you don’t have a car there are no restaurants close by.
Located close to airport. Easy to get in and out of facility. Clean and felt safe.
Stayed in June 2024
Reviewed: 10 June 2024
Cary
United StatesConvenient to the airport and freeway.
Stayed in June 2024
Reviewed: 10 June 2024
Kathleen
United StatesLocation too close to the freeway intersection. It was a bit noisy during work hours but it did quiet down at night.
Things that are great: the friendly check in, the courteous and helpful staff, the large cushy bed, the hotel amenities, the practical configuration of the room, the modern yet comfortable furniture, the convenient airport shuttle.
Stayed in June 2024
Reviewed: 7 June 2024
Wendy
United StatesNA
Stayed in June 2024
Reviewed: 29 May 2024
Dearth
United StatesProximity to airport Ability to schedule shuttle Clean
Stayed in May 2024
Reviewed: 16 May 2024
Katja
GermanyGround floor view was onto the busy street and parking cars in front of the window. Shades helped.
Spacious clean room with great colour concept. Close to Reno airport, just a couple minutes walk. You can also walk to the next supermarket / restaurant and grab a bit to eat.
Stayed in April 2024
Reviewed: 9 May 2024
Tori
United StatesI didn’t like how there was only one elevator access through the whole building when my room was wayyyyyy on the other side of the hotel
My room location was awesome I was able to see the mountains and the airplanes taking off
Stayed in May 2024
Reviewed: 9 May 2024
Edna
United StatesI didn’t like that my room when I walked in was not cleaned and when I went downstairs to tell the front desk, the lady working made it seem that I was lying. I had to describe how the room was in disarray for her to find me another room.
I love that the hotel is by the airport and restaurants are nearby. There’s a exercise room that is easily accessible and nice lobby area where the bar and pool table are located.
Stayed in May 2024
Reviewed: 15 April 2024
Mark
United StatesCostlier than we expected
Clean, great location, quiet. Nice pool table. Had board games & great oversized Janga game available in the lobby that included a nice, comfortable, upscale lounge as well. Definitely recommend staying at Aloft. Close to the airport is another important aspect of our experience
Stayed in April 2024
Reviewed: 22 March 2024
Rosaura
United StatesI didn't like the shower room there was no door for privacy.
It was very clean!
Stayed in March 2024
Reviewed: 13 February 2024
Miachelle
United StatesNothing
Funky decor
Stayed in February 2024
Reviewed: 19 January 2024
Rachel
MexicoThere were no prices on the food menu and it was extremely expensive for what seemed like microwave food. Had there been prices on the menu I probably wouldn't have eaten there. Also I have stayed at other Aloft hotels where there was coffee available for no cost in the lobby so I expected that at this one too and was dissappinted that it was not available at this location.
I like the style of the Aloft hotels.
Stayed in December 2023
Reviewed: 6 January 2024
Mark
United States—tattered and stained carpets throughout —cleaning in the bathroom inadequate (hairs and debris visibly on the floor) —about $45 overpriced
—free shuttle to the airport, even at 4 a.m. —no hidden and meaningless “resort fees” like at most other area hotels —smart layout of the room
Stayed in January 2024
Reviewed: 18 November 2023
Diane
United KingdomThe staff were rather brusque.
The room and facilities
Stayed in November 2023
Reviewed: 14 November 2023
Leo
United StatesThe rest room & bathroom
Close to the airport
Stayed in October 2023
Reviewed: 17 October 2023
Stephanie
United StatesI wasn't impressed with the lack of gluten free foods. The food is for sale like breakfast and what not and hardly any options. This is my second time staying at this chain of hotels and both the food is a disappointment. I have to leave to get food. Please work on this for your guest that have food allergies. PS yes I pack food with me, however it runs out on the tail end of trips and I should just have some options not every options so we don't have to go hungry, cause ordering out can be worse for some of us. Thank you!
Very clean, right next to the airport, free shuttle!! Staff was kind. Gym was bigger and clean. Rooms were comfortable and adorable.
Stayed in July 2023
Reviewed: 29 September 2023
Tyler
United StateseThe layout of where the elevator was to some of the rooms was ridiculous. The room didn’t have a door to separate the shower so others could use the sink area. The furniture was funky and not very comfortable you couldn’t use the bathroom area is someone was sleeping because the light would wake them. If it was just a couple or a single person it would be ok but if you are sharing a room with friends or grandchildren it would be extremely difficult as far as having any privacy
Not much other than it was clean and newish
Stayed in September 2023
Reviewed: 29 September 2023
Sandra
United StatesA lot of things were very dusty.
Stayed in September 2023
Reviewed: 19 September 2023
Jamie
United StatesIt's a little pricey, but I think it's by far the best option near the airport.
This is a great place to stay for the night before an early flight or after a late flight. It has a fun vibe and the rooms are spacious and comfortable.
Stayed in September 2023
Reviewed: 11 August 2023
Kim
United StatesClean up after breakfast...tables were not cleaned in a timely manner.
Staff was very courteous and helpful.
Stayed in July 2023
Reviewed: 9 August 2023
Tonya
United StatesI could hear the person walking around in the room over mine. More rugs may help with this problem. I was charged $7 for parking. I only had a car on the property for 15 minutes while I unloaded my bags and checked in. I then returned my car to the rental company.
Stayed in August 2023
Reviewed: 22 July 2023
Tammy
United StatesNice and clean room. Inviting lobby with pool, foozball, and other options. Nice bar area.
Stayed in July 2023
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