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  5. Reviews of The Old No. 77 Hotel & Chandlery

Reviews of The Old No. 77 Hotel & Chandlery 4 stars

535 Tchoupitoulas Street, Downtown New Orleans, New Orleans, LA 70130, United States

#122 of 170 hotels in New Orleans

Guests' Choice

Review score

Based on 1045 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    A spacious room that was clean with very helpful staff to accommodate our needs
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    Lighting in the room can certainly be improved

    The flexibility to accommodate an early check in and a late check out even in a period of high demand during NOLA Jazz Fest.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Interior Queen Room - Windowless
    • Stayed 3 nights
    • Submitted via mobile

    High prices in restaurant location wwa

    Location was great

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Beautiful Hotel in a great position but with freezing lobby
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 8 nights
    • Submitted via mobile

    Way too much air-conditioning in the lobby and the restaurant: absolutely freezing. No tables outside (although it would be absolutely possible)

    Flair, location

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    We liked the location, staff & lobby entry & restaurant were nice. Actually pretty cool!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    At room 386 we could hear neighbors talking clearly their every word. One wall must be “paper thin “!! At 1-2 am that was pretty frustrating. Room design was nice, but paint spots were everywhere & 1 shelve was about to fall off. Toilet was constantly running. Last night huge cockroach 🪳 was in the bathroom and on the wall. I tried swat but it escaped through the bottom base boards, then we stuffed long cracks with paper hoping to keep them out. Beds were done nicely but floors were dirty. Maybe you should change the carpets in the halls, at least the puke stains.

    Lapin-breakfasts were good & cappuccinos, especially made by 2 different ladies. Nice, cool atmosphere. Staff was friendly & helpful . Maybe not so much at evening at Lapin-Reservations

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    A nice hotel
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    The bed was comfortable the location was good

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    A real vibe, the real thing
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    If we'd just had the one soft chair in any other spot it could have ruined the couple vibe. But since we were around the corner from the FABULOUS lobby (where all felt welcome), i could settle in while the spouse stayed in room.

    Incredibly stylish. The Old.No. 77 has curated a particular niche very well. NOLA is a place you want to belong to and the 77 lets you feel in on the cool. The front staff were very welcoming, recommended restaurants, and calling us a taxi! The artsy doesn't end at the door. It's in the painted pipes and the little touches. Wander the halls and see! We were very impressed with the conditions in both room and restaurant. Not a speck of dust, even on exposed pipes. Bathroom was immaculate and adorable. Great shower and doors. The bed was lovely and windows huge. The crowds were right there but the heavy soft curtains blocked all street light and muffled noise. The added metal tray with custom-picked bar items, snacks, and cute romance pack was inspired, and the prices fair. The Old 77 lives up to all hype. There are hotels all over the city, and you can't go wrong on location in this city, but the Old No 77 really is special. We'll be back. Compete Lupin is a gem! The staff described each dish lovingly, and recommended food and paired wines just right. The fried chicken and creamy grits put a spell on my Southern husband.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Great stay in a fantastic city in a great location
    • Leisure trip
    • Couple
    • Premium Room with Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Very cool hotel, great decor, comfy bedroom and nice bathroom. Perfect location in a quiet part of town.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was unique and laid back yet efficient and comfortable

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Great location, rooms, and value!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Our main room light turned on automatically in the middle of the night, very strange

    Great location and interesting architecture

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Excellent spot for Mardi Gras!!
    • Leisure trip
    • People with friends
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    No coffee maker or mini fridge

    Great location, comfortable, clean.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Premium Room with Two Beds
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is haunted!

    The staff was absolutely fantastic! Specifically the night shift staff!

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 7 nights
    • Submitted via mobile

    My room didn't get cleaned once. We put the do not disturbed sign the first day only! We got our own clean towels,kleenex,and toilet paper. And took out our own garbage. Not 1 clean sheet!! Or made bed.

    I loved most of the people. Beautiful building.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Good central location, rustic property but in good shape
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 5 nights
    • Submitted via mobile

    Elevators are very slow, make up room every other day so if you sleep in on the wrong day-too bad

    Great location, self parking for $33 a night, friendly staff, nice ice machines

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    A bit more shabby then chic
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Dust and dirt coming under an adjoining door, cracked sink. Window had view of a shaft with brick walls

    Very good restaurant! Centre to parades

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    We'll be back!
    • Leisure trip
    • Group
    • Premium Room with Two Beds
    • Stayed 3 nights

    The room was very good size and comfortable. Enjoyed the ambiance, the artwork, the vibe, and the neighborhood. Just a cool location and place to stay. Friendly staff and a great coffee bar downstairs in the morning.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    We had a great time in this Hotel. The staff was very nice and polite
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor sound insulation

    Nice and clean

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn't the most comfortable

    We loved the different look and theme to the place. It wasn't your normal hotel room look! The room was HUGE!

    Stayed in December 2023

  • Reviewed: 14 January 2024

    9.0
    Good Hotel for the price, perfect for a couples trip.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I think the staff could be a little bit more helpful. The hotel is split so it can be confusing to find your room if not shown which elevator you need to take. If you get nervous on elevators, the one on the east side of the hotel will be rough ride for you.

    This property gives you that old school feeling, with modern amenities. I also loved how you’re not on Bourbon or Canal Street but also a stone throw away from walking distance from the famous streets, and also easy Uber or Lyft to anything downtown New Orleans.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Fantastic service.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The location, the restaurant and the coffee! Also good gym.

    Amazing staff. Super helpful, allowed me to change room to a room without window to a more airy one.

    Stayed in December 2023

  • Reviewed: 11 January 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    The sound proof is weak. I can often hear from something next door.

    Room is big. Location is good too.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Room with Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    They had a terrible transition with the turnover of the rooms. It was the big weekend.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    A fun 48 hours in NOLA.
    • Leisure trip
    • Family with young children
    • Premium Room with Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    Looking a bit worn in some places ( hallways, carpets, elevator malfunctioning).

    Good location, friendly staff, excellent restaurant on site, comfortable beds.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    Great location! Affordable.
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    No microwave, mini fridge was broken and i kept asking to have it fixed but it was over two days before it was fixed and i had to throw food away because of it.

    Great location, walkable to everything in the French Quarter.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 4 nights
    • Submitted via mobile

    No coffee maker in rooms. Restaurant/Bar hours are fairly limited.

    Really nice place overall

    Stayed in December 2023

Showing 1 – 25

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