737 South 6th Street, Hot Springs, SD 57747, United States
#6 of 7 hotels in Hot Springs
Guests' ChoiceBased on 411 hotel reviews
6.3Cleanliness
6.9
Comfort
6.9
Location
7.3
Facilities
6.4
Staff
7.2
Value for money
6.7
Free WiFi
7.3
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End of dialog contentReviewed: 15 April 2024
Emily
United StatesThe breakfast was awful. Very little offerings, snd the milk was served out of a gallon jug instead of individual cartons. The butter was in individual cartons, but every single one already had the lid dipped off. Very unsanitary
Stayed in April 2024
Reviewed: 17 March 2024
Cheryl
United StatesDated, pool was cold, family suite only had two towels (more were provided when requested), cleanliness was just barely acceptable.
Location and convenience, staff was friendly and trying to please.
Stayed in March 2024
Reviewed: 16 December 2023
Alley
United StatesI was billed extra after I checked out. I did not use anything extra so I called & the manager claimed that they did not charge me anything extra.
Stayed in November 2023
Reviewed: 2 October 2023
John
CanadaBreakfast was mediocre at best. Otherwise good place to stay.
Overall good.
Stayed in October 2023
Reviewed: 19 September 2023
Birlew
United StatesCoffee, andgravy
Fair
Stayed in September 2023
Reviewed: 19 September 2023
Daniel
United StatesCould have had fresh fruit avalable.
It was a pleasant stay. We got what we paid for.
Stayed in September 2023
Reviewed: 15 September 2023
Gari
United StatesI was not impressed with the breakfast ! Waffles and biscuits with gravy was basically all they offered! No eggs, no fruit. The carpets where old and smelled of mildew
Front desk mgr was nice, and the pool, spa area was nice
Stayed in September 2023
Reviewed: 21 August 2023
Kim
Australiano lift and lugging heavy baggage up stairs
it was clean it was comfortable
Stayed in August 2023
Reviewed: 20 August 2023
Emily
United StatesDidn’t have bath towels- had to get them
Breakfast was enjoyed Room clean and comfortable
Stayed in July 2023
Reviewed: 16 August 2023
Roberto
United StatesRoom in need of an urgent renovation. The door didn't have the safety lock. peep viewer was clogged with tissue. Humidity extractor was making a lot of noise when it was turned on. Pillows were tiny
Stayed in August 2023
Reviewed: 16 August 2023
Montesino
United StatesThe rug was very sticky and dirty, the Wi-Fi very slow and the A/C weak.
The room was a good size, the location was decent.
Stayed in August 2023
Reviewed: 7 August 2023
Kelly
United StatesIt was very homey.
Stayed in August 2023
Reviewed: 7 August 2023
Bahr
United StatesNo fruit had to ask for plates, no spray for the waffle maker so waffles got stuck. No towel you had go to the office and ask for towels.
Stayed in August 2023
Reviewed: 3 August 2023
Deanne
AustraliaIt felt like the room hadn't been thoroughly cleaned and the bathroom smelt mouldy. One of the queen mattresses was saggy on one side. The office chair's upholstery was ripped. The outside of the hotel looked unkept too. The walls were thin as we could hear kids running down the hall.
Not that much sorry
Stayed in August 2023
Reviewed: 28 July 2023
Lanette
United StatesNothing
It was a nice stay.
Stayed in July 2023
Reviewed: 14 July 2023
Sally
United StatesHotel was little dated, dark not real welcoming
Staff was very polite and helpful
Stayed in July 2023
Reviewed: 11 July 2023
Melissa
United StatesStaff rude. We booked a suite and they gave us a regular room. They lied and said it's what the booking place sent. Had to call booking to get a partial refund. They had to call the property several times. The guy kept hanging up on them and then quit answering. Room was old. Rings around bathtub and sink.
Bed was comfortable.
Stayed in July 2023
Reviewed: 28 June 2023
Kim
United StatesWhen we got to our room the toilet was not clean, there was hair in the drain and our door didn’t close easily and we had to force it shut.
It was easy to find and the staff that checked us in were so nice and friendly!
Stayed in June 2023
Reviewed: 22 June 2023
Robert
United StatesGrass was not mowed and weeds EVERYWHERE
Stayed in June 2023
Reviewed: 30 May 2023
Kenneth
United StatesThe Booking.com representative we had on the phone trying to solve the room reservation was very unprofessional. The hotel did not appear to be very clean and other people were complaining about dog hair all over the carpet. We did observe that the indoor pool was not very clean.
We got a two rooms after I paid for additional room. Booking.com representative and hotel manager were unable to settle a dispute over the two room bookings. I am not happy about this problem
Stayed in May 2023
Reviewed: 21 May 2023
Nancy
United StatesOur bathroom sink would not drain.
Close to the National Park.
Stayed in May 2023
Reviewed: 21 April 2023
Michelle
United StatesCleanliness, breakfast was very lacking, swimming pool was not heated, beds were hard as a rock
Affordable
Stayed in April 2023
Reviewed: 23 February 2023
Gwen
United StatesBreakfast and coffe
Bed was good
Stayed in February 2023
Reviewed: 20 February 2023
Madyson
United StatesPool was 61F. Definitely not swimmable.
Hot tub was great.
Stayed in February 2023
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