3001 North Mannheim Road, Franklin Park, IL 60131, United States
#2 of 2 hotels in Franklin Park
Guests' ChoiceBased on 445 hotel reviews
6.9Cleanliness
7.2
Comfort
7.2
Location
7.5
Facilities
6.9
Staff
7.8
Value for money
7.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Froylan
United StatesNot enough parking
Very clean
Stayed in April 2024
Reviewed: 19 April 2024
Daniel
United StatesThe room needed a better detail cleaning. Parking lot was small for midsized to oversized suv or pickup trucks.
It's location was great, and there was a breakfast in the morning. Parking was free.
Stayed in March 2024
Reviewed: 1 April 2024
Byron
United StatesIt's s old hotel with water damage and cracking paint old out of date amenities
Location was this best thing about this place.
Stayed in March 2024
Reviewed: 30 March 2024
Allen
United Statesna
na
Stayed in January 2024
Reviewed: 25 March 2024
Jennifer
United StatesBedding looked dirty. Had rips in the seams and what looked like makeup on the pillowcase
Stayed in March 2024
Reviewed: 19 March 2024
Robert
United StatesParking needs to be expanded and room key situation needs to be better.
Breakfast was good and the room was spacious.
Stayed in March 2024
Reviewed: 15 March 2024
Kaneesha
United StatesThe toliet wasn’t working probably
The staff is very nice and cool the property is cool and in a Quiet Area and close to the airport.
Stayed in February 2024
Reviewed: 11 March 2024
Shekida
United StatesTv wasn’t working to good
It was ok
Stayed in March 2024
Reviewed: 1 March 2024
Rebecca
United StatesParking spaces too cramped. No place to park and leave vehicle when flying out. Also, there is a $20 shuttle fee to and from the airport. We just decided to park at the airport, the cost was cheaper.
Close to airport.
Stayed in February 2024
Reviewed: 28 February 2024
Kaythar
United Statesit was good
Stayed in February 2024
Reviewed: 27 December 2023
Yesica
MexicoIt could be a bit cleaner, I walked around the room in socks (white) before bed, by the time I took them off they were almost black.
The staff greeted us nicely and was helpful. We only stayed for a couple of hours sice we had an early flight.
Stayed in October 2023
Reviewed: 4 December 2023
Stephen
CanadaClose to airport
Stayed in December 2023
Reviewed: 15 November 2023
Ubuntino
ItalyPoor breakfast. Air conditioning noisy.
Staff
Stayed in November 2023
Reviewed: 2 October 2023
Moazzam
United StatesLack of cleanliness is a major issue. Found hair in two of the bath towels.
Comfortable and good breakfast.
Stayed in October 2023
Reviewed: 1 October 2023
Thomas
AustraliaTiredness of the property
location and shuttle
Stayed in September 2023
Reviewed: 10 July 2023
Joanna
United KingdomLocation was good for us as it wasn’t too far from the airport and there was a bus stop beside the hotel which made everything convenient. Staff were very helpful and efficient, we managed to pay for an early checkin which was great!
Stayed in June 2023
Reviewed: 7 July 2023
Ross
CanadaToilet was leaking in the room. Shower curtain doesn’t stop water from going on the floor. Had a pool but could see through the ground floor window that the pool room is being used as storage and not open to customers. Parking lot gets full quickly and is very cramped. Was more of a problem on weekends and emptied out during the week. Parking lot was flooded which isn’t the hotels fault but didn’t drain until next day and made sidewalks and raised curbs hard to see
Close to the airport and free parking. Staff was quick to help with anything and free breakfast was good. Fridge and microwave and cable tv in the room. Was fairly clean - saw no dirt, bugs, hair, or none of the stuff other people mentioned in my room.
Stayed in July 2023
Reviewed: 6 July 2023
Rebecca
United StatesThe smell, the fact that everything felt humid and very warm. The air conditioning units were off when we arrived. The room was hot. The carpets were old, and we didn't feel comfortable walking barefoot on them. We had four guests in the room and only enough small bath towels for two people. We were given more when we asked for more. But no extras.
Staff was pleasant and accommodating. They were hard workers and so friendly. Breakfast had a good variety of hot and cold beverages, breads, foods, cereals, and fruits. The beds and pillows were clean and comfortable. It's good to have somewhere to crash after a long day touring Chicago.
Stayed in July 2023
Reviewed: 22 June 2023
Bappaditya
United StatesDistance from downtown
Breakfast was good
Stayed in June 2023
Reviewed: 21 June 2023
Joanna
United Statesit was dirty including breakfast area
location
Stayed in June 2023
Reviewed: 18 June 2023
Michelle
ItalyThe run down quality of the hotel itself - need updating.
The location convenient to airport. The shuttle service.
Stayed in June 2023
Reviewed: 9 June 2023
Krystle
United StatesWe did not know parking costs were in addition.
The drivers to the airport were great
Stayed in June 2023
Reviewed: 31 May 2023
Kyoko
United Statesthe room is spacious.
Stayed in May 2023
Reviewed: 9 May 2023
Kyoko
United Statesno tooth brush, towels are too old
location, price
Stayed in May 2023
Holyoke, USA
Pontarlier, France
Annaberg im Lammertal, Austria
Bremerhaven, Germany
Hoi An, Vietnam
Olomouc, Czech Republic
Valencia, Spain
Parys, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content