During breakfast, there were no stuff members who would clean tables or areas around food serving areas. Coffe was terrible,tasted deluted. No hand sanitizer is available.

The price of stay is affordable. Clean room. Breakfast is included in your stay. Selection of breakfast items needs to be extended. One morning, meat was served next to eggs. The hotel location is in close proximity to the Williamsburg visiting center, where you can leave your car at no charge and get on a free bus shuttle, which brings you to the town historic center.

Stayed in March 2024

The first room they gave me was dirty. The room was not cleaned from the previous people who stayed.

Stayed in March 2024

I had a good stay. Only thing I didn't not like was room service didn't clean my room daily and when they took the wash cloths I didn't get any back for the last 2 night.

Location, continental breakfast, parking, laundry room

Stayed in January 2024

The rooms, especially the bathrooms, lack a lot of proper finishings. Cracks in the wall. Gaping holes in the wall under the vanity. Discolored caulk and tile grout. It just made it feel like things are not clean. I want to be clear that the staff were friendly and I believe they did their best. However, the dining area wasn't kept clean. In part guests are also to blame as they don't take care to properly clean after themselves. The luggage carts are in bad shape. This is an issue at so many hotels.

The location was good. The staff were friendly. The rooms are spacious and the beds were comfortable. The heating and cooling worked well. The lobby area was neat and clean.

Stayed in January 2024

Mold in the shower. There was hair on the wash rags, towels, and bathroom sink. There is no new roll of toliet paper.

The breakfast was good.

Stayed in January 2024

Bed is not comfortable, pillow is like for cushion and towels thread is coming off.

The place is spacious

Stayed in December 2023

The first thing we noticed was the smell of cigarette smokein our room and since we had a toddler with us, we felt the need to aerate the room.

Room was clean, spacious and comfortable.

Stayed in December 2023

Unfortunately they were doing some repairs on the water system so the hot water. They did end up refunding our stay which we were very surprised about.

The staff was incredibly friendly, the stay was clean and comfortable and the breakfast in the morning was great! Location was exactly where we needed to be and our dog was welcomed by the staff!

Stayed in November 2023

Beds were not comfortable

Location

Stayed in December 2023

The breakfast during the week was super limited.

Location to attractions

Stayed in November 2023

Our room had mold growing by the bathtub and up the wall near the bathroom door. I’m highly allergic to mold which made for a poor trip for me. I was sick with a migraine and congestion the entire stay.

It was located close to Busch gardens.

Stayed in October 2023

The a/c unit was moldy and caused breathing difficulty for our family (coughing , sneezing, wheezing, and stuffy nose.)

Breakfast was excellent and the hostess & host were very friendly and inviting and asked if we needed anything else ! They both were amazing. ( Sorry I don't remember their names but I'm sure you can look up the dates we stayed to acknowledge them.)

Stayed in September 2023

Could have had some extra blankets, it got cold at night

Liked the amenities and was a short drive from the Park, will definitely stay here again.

Stayed in October 2023

Little off smell

Room size

Stayed in September 2023

Rooms didn’t seem up to date; there was rust in the room and found a few spiders in my room. We were disappointed considering this hotel is suppose to be a suite, etc

Staff was friendly and provided good customer service.

Stayed in September 2023

Just needs some painting and carpet

This is an older motel and we probably could have found something newer in the same price range. But the staff were great and we were comfortable.

Stayed in September 2023

Breakfast didn’t have a lot choices and the staff that works in the kitchen was rude. The bathroom on my room was making a lot of noise of water dripping, the sink was clogged, bathroom floor and mirrors really dirty All 5 ice machine wasn’t working.

Online

Stayed in September 2023

The elevator

We were able to check in with no problem. It was clean which I highly value.

Stayed in September 2023

First room smelled like wet carpet Second room I was moved to had ants real bad Third room smelled like animals and wet carpet but I was tired of moving rooms so I just stayed in the third room

Convenient to Bush Gardens

Stayed in September 2023

Did not remind me of other Country Inn and Suites I have stayed in from the past.

Good value.

Stayed in August 2023

We were there for 4 days to visit Busch Gardens and Colonial Williamsburg. We had to change our room after the first night because of a leak in the bathroom and then the next room also had a leak from the bathroom above Part of the ceiling fell on the floor of the second bathroom Not as clean as I expected and I think they have some pretty significant plumbing problems

Location was perfect

Stayed in August 2023

Bathroom was less than clean in the corners.

Beds comfy. Breakfast great.

Stayed in August 2023

The mattress in the room was horrible. The staff let other guests smoke illegal substances inside the building.

Price and location are great.

Stayed in August 2023

Mattresses, sheets and towels are showing their age and should be replaced.

Close proximity to Colonial Willuamsburg, Jamestown and Yorktown. Breakfast was good.

Stayed in August 2023