Close to everything

Clean and friendly

Stayed in May 2024

Air conditioner was loud and didn’t cool properly. Bed not the best.

Very quiet and great location. Spacious room. Clean. Courtyard and pool were a nice plus.

Stayed in April 2024

The carpet smelled and should be replaced

It was nice and quiet

Stayed in October 2023

The location of the hotel and ambience of the hotel.

Stayed in September 2023

Restaurant

Restaurant was mostly closed and shuttered and at breakfast time it didn’t look open although there was a person working.

Stayed in July 2022

Can’t think of anything.

Great location for everything we had plans for!

Stayed in July 2022

I stayed on the lower '0' level which seemed to be neglected and dated more than the rest of the floors, although the decor, carpeting and design seemed from the same time period. I did appreciate the quietness on that floor though.

The staff was friendly and helpful. The lobby area seemed to be recently updated. I liked being able to get Starbucks coffee and breakfast too.

Stayed in March 2022

The hallways and the rooms need to be updated.

The location was around other restaurants and gasstations

Stayed in March 2022

bathroom was really small. room outdated and really dusted. I sneeze and was stuffy all night. bee wasn’t the best but it was okay.

I like the location of the property.

Stayed in November 2021

rooms and indoor and out door pools

it was great but all my family didn’t get to get the free breakfast that I booked on two people were allowed for the free breakfast after I show them my phone reservation with two adults and two children I had to pay for half my meals

Stayed in November 2021

The room was clean. I liked the balcony. Friendly service

Stayed in August 2021

People running around (literally running) up and down in the hallways at midnight. People out in the courtyard around 4 am. For what I paid for just the night I wish I would have had more rest.

Location is good and friendly staff.

Stayed in July 2021

Too noisy, I could hear conversations on the rooms next to mine, not as murmurs but as a clear conversation. Had to turn the TV volume up to cancel the noise.

Modern hotel, very nice staff and well stocked gift shop.

Stayed in May 2023

I booked this room through booking.Com but the hotel was full and could not take me. Booking.Com charged me anyway.

Stayed in April 2023

There's absolutely nothing not like about this Courtyard by Marriott location!!!!

I've been coming to this hotel for years. I'm not a corporate business executive I'm a everyday single parent who was in crisis when covid pandemic hit. These people showed me & my 2 year old the upmost respect like they did everyone in suits & ties. They didn't know but their down to earth but still immaculately professional behavior gave me the motivation to look past the crisis that I was facing. I left to live in California and came back here 2 years after my crisis. Even with different staff the tone of this hotel employees is very touching. Their all great spirited, professional people who don't give anybody a hard time or be rude or show any type of discrimination towards any of their customers. In today's society customer service skills are horrible. So for this hotel to have a full staff down to the housekeepers of well rounded, polite, warm spirited, professional people speaks volumes. The staff that work up & close with the customers are a great reflection of whoever runs this place at the top of leadership board for this location. The rooms, furniture, always new white towels, comfort of beds etc is always spotless. Great place with great energy & vibes. I'm 45 years old & this place is one of the best, well rounded businesses I've dealt with!!!

Stayed in October 2022

Marriott screwed up our reservation and receptionist was belligerent and inflexible in addressing the problem leaving us sitting in the lobby for two hours at 11 pm at night. Breakfast was terrible. No shuttle service to the airport and no help from staff in booking a cab - thank goodness for Uber. This is one hotel near DFW I would definitely avoid. Serious problems here.

The room was clean and comfortable.

Stayed in October 2022

Not given the rooms I was told. Carpet smelled muggy and was wet. A/C unit was not working properly and making loud noises all night. Plenty of ants in swimming pool. Broken glass on carpet from wall frame.

Breakfast

Stayed in September 2022

Handrail by elevator entrance steps very loose.

Most everything

Stayed in May 2022

nothing

in door and outdoor pool

Stayed in May 2022

The air conditioner. It smelled like old water. Room was small.

Stayed in April 2022

My room was next to the parking lot where you could hear a lot of noise and it was distracting while trying to sleep. You shouldn’t let the tractor trailers park there overnight, as their engines make a lot noise.

Stayed in April 2022

Housekeeping came into our room around 8 am while we were sleeping. And for the rest of the morning housekeeping stood outside of our door waiting for us to check out so they could clean. The hallway smelled like sewage and the room did not have working A/C. I had booked two rooms and points for the rooms and bonus points I am entitled to have not been applied.

Stayed in February 2022

The online receipt says I was charged $125.35 but $150 was taken out of my bank account and I am not very happy about that. I would like to get that refunded because even when I booked online I was told $125 so I was only expecting $125. I feel robbed.

Very very nice hotel!

Stayed in February 2022

The fabrics of the room were stained and not cleaned well or cleaned at all. The towels were rough.

The balcony was great. The hotel was very quiet and the staff was helpful and polite.

Stayed in November 2021