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Reviews of Hospitality Inn 2 stars

1909 South Business Center Drive, San Bernardino, CA 92408, United States

#13 of 28 hotels in San Bernardino

Guests' Choice

Review score

Based on 671 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 20 June 2021

    8.0
    Pretty good stay
    • Leisure trip
    • Family with young children
    • Two Double Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast or pool at this location

    Location

    Stayed in June 2021

  • Reviewed: 17 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They. Neec to heck for termights

    Stayed in June 2021

  • Reviewed: 21 May 2024

    5.0
    Budget room
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The bed was not comfortable and the mattress needs to be updated. The room also smelled like smoke even though it is a non-smoking facility and I don't smoke.

    The staff was friendly and helpful during check-in and the value of this room was lower than surrounding hotels

    Stayed in May 2024

  • Reviewed: 20 May 2024

    4.0
    This is definitely a motel. I paid less than $100 for 1 night. I would not stay here again.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    I checked in around 4pm and was given a key for room 224. When I went to the room, the maid was still cleaning the room and said she would be done soon. I found it odd that I would be given a key to a room that was not ready. When I returned later, the room reeked of cigarettes and you could feel every spring in the bed. I was moved to room 227. The bed and smell were better but not by much.

    The staff was accommodating and friendly.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Pool

    Stayed in May 2024

  • Reviewed: 17 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    We arrived late and had a long flight so quite tired and thirsty. Could have provided a few bottles of water, we would have paid for it. Fridge was a waste of time as it wasn't cold enough. Place is run down, more of a one star hotel. Would not recommend and won't stay here again.

    I liked the staff but disappointed with the hotel.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls become problematic when neighbors are noisy. we barely could slept.

    Location, price

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ns

    The cleanliness and the comfortable bed and staff

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Great stay, great location, and great price
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was all great.

    Abel was the perfect, helpful host.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    Great location for us, very friendly staff, the bed was awesome.
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The fan in the bathroom was loud

    The bed was amazingly comfortable

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Very decent place
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    NA. Everything was amazing. Thank you!

    Friendly staff, clean accommodations, felt safe.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    1.0
    Did not stay there, walked in the room and walked out. Very disappointed.
    • Leisure trip
    • Family with young children
    • Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Right when I open the door and the door jam, there was toilet paper like if they were keeping it open for someone, the beds did not have blankets desk when you first walk in was dirty

    Nothing

    Stayed in April 2024

  • Reviewed: 12 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It is a motel and there's a scam from booking as the room s always below $100 night. So if you see a half price deal it is a dishonnest offer to see you're saving 50$ + by night.

    Helpful staff.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    I was good staying in hospitality inn
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room

    Great staff , great room

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No company

    The room was super cool nice

    Stayed in March 2024

  • Reviewed: 3 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pictures were very deceiving of what the property actually looks like and where located

    I liked staff the best and the beds were comfortable.

    Stayed in December 2023

  • Reviewed: 28 February 2024

    5.0
    Economical place to stay overnight while driving.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Room only had a worn out chair and a small desk, with no outlets near the desk.

    Very clean, bed was comfortable.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    4.0
    The Desk Night Attendant is Amazing 🥰
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Immediately we were greeted with Pubic hair on the toilet seat. Hairs in the bathtub, no shower curtain. Tons of disgusting mold on the underside of the bathtubs non-slip mat (I truly wish I took pictures) the overflow drain cap had mold around it. Other than the restroom there room was okay. There was only 1 chair in the entire room so my husband had to stand as we ate our dinner. The little desk/table is extremely scratched and scarred up. For being the only piece of furniture in the room. Yes it is a budget hotel but... The grounds were VERY Clean and we felt safe. Woke up to some crazy man yelling profanities and pounding on the door next to us but that's out of the hotels control. You can't control what a guest is going to do. They did put a stop to it rather quickly. I did like that there was a PATROL on duty in this area as there are a lot of Hotels in this area. Alot of Restaurants within walking distance. May I say again, that the Lady at the front desk that checked us in was AMAZING! I Wish I did not forget her name! If you are reading this and you worked Friday night 02/23/2024 Thank You for your Hospitality!!

    The front staff at night was absolutely Amazing! She was so Friendly and made you feel very welcome! She helped us find locations of places we needed to be and where to get food late at night.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good Service Clean Safe please

    Stayed in February 2024

  • Reviewed: 24 December 2023

    4.0
    so-so.
    • Leisure trip
    • Couple
    • Two Double Beds - Non-Smoking
    • Stayed 1 night

    Outdated TV had no HDMI port so could not hook up to hotel's box or our computer. Walls very thin so next door bath fan and shower easily heard.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveller
    • Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I had to change rooms 3 times. The first time was due to a horrible smell of cleaning products, then the next room did not have working lights. The room was ok, but it could have a coffee machine. Finally, someone who was not a guest or staff knocked on my door asking about weed in the middle of the night; I felt it was a bit unsafe.

    Location and staff

    Stayed in November 2023

  • Reviewed: 18 October 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people staying there are ghetto and loud. Heahearing them through the walls. They stand in front of your door.

    Nothing

    Stayed in October 2023

  • Reviewed: 5 October 2023

    10
    Best stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Everything

    Stayed in September 2023

  • Reviewed: 2 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t cleaned well. People “hanging out” outside.

    Staff was very kind and helpful!

    Stayed in October 2023

  • Reviewed: 20 September 2023

    6.0
    Convenient
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee machine in room No breakfast

    Clean and presentable

    Stayed in September 2023

Showing 76 – 100

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