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  5. Reviews of Roy Inn & Suites -Sacramento Midtown

Reviews of Roy Inn & Suites -Sacramento Midtown 3 stars

1319 30th Street, Sacramento, CA 95816, United States

#80 of 81 hotels in Sacramento

Guests' Choice

Review score

Based on 2441 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.2

  • Location

    5.8

  • Facilities

    4.8

  • Staff

    6.0

  • Value for money

    5.5

  • Free WiFi

    5.2

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Showing 76 – 100

  • Reviewed: 24 October 2022

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    run down hotel. not a great area. had safety concerns.

    Stayed in October 2022

  • Reviewed: 24 October 2022

    3.0
    Fix your hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't great, cracks in walls, lamp busted, fire alarm disconnected, facility itself looked run down

    The price was okay

    Stayed in October 2022

  • Reviewed: 24 October 2022

    3.0
    Poor
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Service sucked. The hotel room was dirty and no shower curtain. Their lamps didn't work so there was hardly any lighting.

    They had Netflix and good AC

    Stayed in October 2022

  • Reviewed: 17 October 2022

    5.0
    You stay to relax, our stay was not
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room has cacrooach and we were not able to use the TV,

    Location was fine, but we did not get our breakfast as per we paid, false advertising

    Stayed in October 2022

  • Reviewed: 13 October 2022

    3.0
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 October 2022

    3.0
    Roaches at 318
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    When we first checked in to the room their was a broken TV, and many other problems so we moved. If i remember correctly we mainly moved because the door was not at all secure. The second room had a big hole in the wall by the front door inside with others. Roaches were very prevalent. Staff at hotel is hardly at the front desk. Toilet would clog often. Also the light switch by the front door controlled the outlet withe the fridge microwave and tv instead of a light. I tried to check out on early Monday but nobody was at the front desk? So I left a note because we had a uber waiting. Our room was 318.

    I loved the location and some of the staff

    Stayed in October 2022

  • Reviewed: 7 October 2022

    3.0
    Staff was rude, the room was far too simple for the price I paid and they didn’t have breakfast or coffee (no coffee in
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    the ceiling and floors all need to be replaced, very unsanitary and decrepit. the room was clean and the beds were soft but the tv had no remote, there was no breakfast like they advertise here on Booking.com app. The man who was working there this morning told me they didn’t breakfast anymore and he was also very rude. the door of the room looked like it was once broken down or broken into. there were many stains on the bathroom sink and there was also no coffee in the room like they said there was.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    3.0
    Poor
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The receptionist that is All..

    No remote for the TV in the room. No breakfast for the guests in the morning. Pool is a disaster with Green slime. And they tried to say that they smelled smoke in our room when me and my friend don't even smoke... The only good thing about this room is the sweetest receptionist of all time she totally understood the issues with the place... God bless her she is a sweetheart of a person.... all and all I got what I paid for but nothing else.... Honestly it's not a deal I could of paid $20 more and got a few more Bell's and whistles than what I got here.... Thank you very much for your time and consideration Yours truly Aron.C.H

    Stayed in September 2022

  • Reviewed: 26 September 2022

    3.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff couldn’t find a key to give me for my room, the room had the smell of smoke penetrated everywhere, even though it was a ‘smoke-free’ room, the linen didn’t seem clean and even the walls appeared dirty.

    Cheap prize in the area .

    Stayed in September 2022

  • Reviewed: 25 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed bugs and bathroom smell and deteriorated walls. No shampoo.

    Friendly helpful staff

    Stayed in September 2022

  • Reviewed: 25 September 2022

    3.0
    this is worth a star and 1/2 I dont believe this should be featured on Booking.com
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    from the parking lot, to walking through the stairway to our room was unsettling. Did not feel comfortable nor safe. I got two rooms and they both were as though someone lived in and just left .There was no phone, the remote control had no back and didn’t work nor did the tv or lamp. I pulled the dresser forward to see maybe if both were unplugged but when I did the base board was coming off wall and two roaches ran out. there was a plastic clear cup covering the sprinkler on the ceiling and funny because there was a fire alarm that was going off and fire department was dispatched witnessed from my vehicle while I eagerly searched for another hotel to sleep.

    Unfortunately the first clerk that’s shift ended at 11 was unprofessional the second one Tosha was good had better customer service and professionalism

    Stayed in September 2022

  • Reviewed: 24 September 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty room, broken doors, bad smell in the room, TV remote did not work, weak wi-fi, problems in the shower with water regulation, there were cockroaches in the room.

    Location and nearby restaurants

    Stayed in September 2022

  • Reviewed: 23 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Both of us received horrible bed bug bites.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    3.0
    Stinky motel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Stinky motel. It was really difficult to went through the staircase... homeless people outside.. in general we are not recommending even we have spent there only nights. I hope they will improve something in future because location is not so far from city center

    Stayed in September 2022

  • Reviewed: 22 September 2022

    4.0
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 September 2022

    3.0
    Acceptable if you're desperate
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cons: Inattentive front desk staff- had to call desk phone from lobby to get his attention for check-in Abundance of homeless on the nearby streets Elevator was not working Carpets throughout were scary disgusting Cons specific to our room: Unflushed toilet found upon entering the room Red stains on the carpet which didn't look vacuumed or appropriate for bare feet Flaking paint & rustiness throughout with outlets that were falling out/off of the walls Secondary security door lock was missing Smoke detector was missing Bath ceiling fan was falling down & inoperable AC unit was falling apart & looked like a fire hazard so we never used it Large TV on the wall turned on but we couldn't get any channels to come in Bed was a basic spring mattress with the V-dip in the middle- not especially comfortable A lot of bugs were found & killed (none of these were noted to be bed bugs though, as some reviews have stated)

    Pros: Large adjacent parking area with security present IHOP restaurant next door Within 2 miles of the Capitol & a lot of fun places in the Midtown area Easy access right off the highway Toilet worked fine Water from the bath tap was good & hot Had a working mini-fridge and microwave

    Stayed in September 2022

  • Reviewed: 20 September 2022

    3.0
    Poor
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Broken down, cooler keep stopping, mini fridge leaked bad

    Stayed in September 2022

  • Reviewed: 17 September 2022

    3.0
    I'm sorry this one is bad.
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I rarely write review. But this is the second time this year I had to. But this is the most extreme one. No toilet paper dispenser No hand soap Nasty floor No phone in the room Tv won't turn off The homeless situation at the hotel is immense. There are people literally living out of their cars out in the parking lot. I feel incredibly bad for this situation. But this place is not as described. I had to buy some Lysol and some hand soap. Lysol so that I could clean some of the room. And also I had Clorox wipes to wipe down some of the stuff that wasn't cleaned. I wish I could feel more pictures with better details but I just put the ones that were in the category provided.

    The square footage of the room was correct. But as I said the room is a disaster. I had to ask them to vacuum the room. There's a major grocery store right down the street. This is Starbucks across the street. And lots of other things. But this block in particular is just really bad with homeless.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Surrounded by Homeless encampments, hallways and pool filthy, elevator broken

    Room itself clean. Low cost. Easy access to freeway

    Stayed in September 2022

  • Reviewed: 30 August 2022

    3.0
    not what I was expecting
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    curtains in bad shape, too old in the inside

    doesn’t look like in the advertisement pictures

    Stayed in August 2022

  • Reviewed: 29 August 2022

    3.0
    Poor
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom ceiling was sagging and soggy due to moisture. That being said there was mold in the bathroom black mold if I'm correct from the visual I got. The room had bugs not cocaroches not bed bugs I don't think. But definitely little tiny black ones and ones that had blood in them when killed..

    It was easy to book a d check in. That's about it.

    Stayed in August 2022

  • Reviewed: 28 August 2022

    3.0
    unpleasant
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    moderately clean, male staff poor attitude. Female staff nice and somewhat helpful. My room was infested with roaches. I left early. I want a refund.

    NA

    Stayed in August 2022

  • Reviewed: 27 August 2022

    3.0
    Bring your own
    • Business trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Stayed in suite for 4 people. We had 3. Only 2 towels. Asked for another towel..nope housekeeping locks up area, so hmmm drip dry?. Tv had no remote, could turn up volume. After 2 hours clerk finally came to check tv. Never said anything and just left us with no TV results. Elevator broken and we are on the 3rd floor with my elderly mom who has alzheimer's..could get an extra blanket or pillow..no coffee maker either. Next time we have to come here we might try the motel across the street.

    Next door to medical facility. Had restaurant right next to motel. The ac worked

    Stayed in August 2022

  • Reviewed: 25 August 2022

    3.0
    we were able to sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location. Trash left in drawers. Lack of lighting. poor locks

    Old and worn out. The ‘rules’ sign in the office was an indicator of the neighborhood.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    3.0
    it was manageable for one night. but would never stay here again.
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the bathroom was very dirty. pretty sure there was mold in the shower. the curtains were broken. half the outlets didn’t work. there was no ceiling light in the room. and the walls and floorboards in the main room were really dirty. I saw a lot of bugs

    the workers I encountered were nice. the location was awesome for what we needed.

    Stayed in August 2022

Showing 76 – 100

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