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Stayed in September 2023

could use a mini fridge in the room. only amenity missing

location. being on the water side. great location

Stayed in August 2022

No mini fridge, microwave or hair dryer if those are important to you. Also the toilet was very dirty when we checked in.

The staff was amazing! We enjoyed it, fantastic location.

Stayed in August 2021

Staff was extremely nice throughout our stay. Especially Ashley our shuttle driver!!

Stayed in August 2021

The staff was so kind in making sure we had rides to town and back.

Stayed in August 2021

To have daily room/linen service one had to ask....but that wasn't conveyed at first, so did ask and after that it went well.

Meals at the restaurant were quite good...Ate there 4 times for dinner. Location slightly out of town was quiet and lovely.

Stayed in July 2021

Liz at the front desk was so helpful and kind! She gave great recommendations and was so pleasant with every shuttle ride she gave us.

Stayed in June 2021

Although there is probably rarely a use for a fan it would have been nice even to have a ceiling or floor fan due to the abnormally hot day.

We enjoyed that there was a marina and you could explore outside. It was nice the shuttle was willing to take us to town and pickup. That there was a restaurant on property. We liked that there was an ice maker and mini fridge. They gave us extra towels and pillows when needed without complaint. Friendly staff

Stayed in July 2021

I thought the price was a bit high but so is everything in Ketchikan. What breakfast? I don't drink coffee so the breakfast was not for me. The over head light in the room was out.

The room was clean and the beds were worn but serviceable. The location was within walking distance of the airport and Walmart. This helped a lot since I was on foot.

Stayed in June 2021

Office not always open. Difficult to get answers about supplies, breakfast, billing

The location with great view

Stayed in May 2024

The one thing I found disappointing was that their beautiful restaurant by the marina was closed and will not reopen till a few days later (29th) when the tourist season starts. I know is hard to stay in business in a place like KTN but they may want to consider keeping the restaurant open for the locals and people like me returning home to KTN for the season. Without the restaurant people may choose to stay in another inn that either has its restaurant up and running or are closer to other eatery choices. Finally for the love of God do not charge $10 for a "continental" breakfast of muffins, fruits and yogurt that's more damaging than the generated revenue.

This always has been a beautiful Inn to stay at. It has gone throu different ownership over the years but they have maintained the quality of their rooms and friendliness of their staff.

Stayed in May 2024

Nothing in particular. Everything was great.

Excellent location. Everything was great.

Stayed in May 2024

Worst customer service after my stay. Passed around for a wrong charge between Booking.com and property. Unprofessional!

View

Stayed in July 2023

Worst customer service experience after my stay. Wrong charge, pawing me around between Booking.com and the property.

View

Stayed in July 2023

I ended up charged for a night that I have asked the property to cancel. Messaged the property, called the property and received a message, after that the person at the reception denied that they can send messages. I called booking they said it is the property , property said it is booking and so and so…. Etc… Ended up calling multiple time and not solving anything. Still got charged, still confusion and lots of time waisted.

Beautiful view

Stayed in July 2023

Excellent staff and service. Great setting right on the water. The food at the restaurant was amazing!

Stayed in June 2023

My husband & sons Alaskan experience in Ketchikan at The Ketch Inn turned out to be the highlight of their travels over the last 3 months. The people at The Ketch Inn were so accommodating and went over & beyond for them during their stay. The view of the sea & the mountains from their freely upgraded room was just magnificent! As a mom looking over her family from far far away, I want to say thank you to everyone at the Ketch In for looking after my family for me! They have had nothing but praise for you, the Inn they’re 5 days spent here. Another big thank you to Captain Todd from Fishing Carters (@fishingchartersketchikan) and Nolan from Alaska Strike Zone (Alaska Strike Zone Sportfishing) for their truly amazing hospitality and teaching my son to fish!

Stayed in June 2023

Great staff located away from the busy part of town. The location right at the water was a plus.

Stayed in August 2022

No amenities whatsoever.When spending that much money id expect a lot more.

Liked the location

Stayed in July 2022

No frig in room.

The food was awesome!!!! The bartender was excellent!! Just need a frig in the room thats all, but the staff and chef was perfect!!!!!! NO COMPLAINTS I WILL BE BACK NEXT YEAR!!

Stayed in July 2022

The restaurant on site was barely operational. First morning, there was no food to speak of and two staff members didn’t even acknowledge us when we came in. One finally apologized for the state of the buffet and offered to prepare some eggs. Second morning, buffet was at about the standard of “free breakfast” offered at other hotels but cost us $20/person. Never went back. Out of town location was pretty isolated for people w/o their own transportation. A formal bus stop located near head of driveway would have made the town and sites of Ketchikan more accessible. On second day, apparently there was some emergency plumbing issue in our building and water was turned off when we got back to our room. It was eventually remedied but a note on our door warning us of the inconvenience would have helped.

Office staff was very helpful and knowledgeable. Rooms were clean and well appointed. Particularly enjoyed the quiet waterfront view from our lanai. Property was clean and well maintained but not pretentious.

Stayed in July 2022

No fire pit to sit by. No mini frig in room.

Staff very nice and accommodating

Stayed in July 2022

The rooms are super clean and the staff is totally Awesome. SUPER Friendly and accomodating to all of my needs. They went above and beyond to make sure my stay was perfect. The FOOD was delicious at every meal. Defintely would stay here again and again and again.

Stayed in July 2022

Rooms.

Breakfast was expensive wish they have a voucher with your room

Stayed in June 2022