2830 South Macarthur Drive, Alexandria, LA 71301, United States
#7 of 21 hotels in Alexandria
Guests' ChoiceBased on 398 hotel reviews
8.0Cleanliness
8.3
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 30 May 2024
Finney
United StatesTV channels were a joke.
Stayed in May 2024
Reviewed: 2 May 2024
Glyndia
United StatesAdd bacon and biscuits to menu and cranberry juice.
Items on menu I do not eat.
Stayed in April 2024
Reviewed: 15 February 2024
Blackgreenjag09
United StatesStill have a hold from the deposit my account
Great
Stayed in February 2024
Reviewed: 8 February 2024
Leday
United StatesGood location
Stayed in February 2024
Reviewed: 22 January 2024
Lanique
United StatesThe showers take 15 minutes before the water gets warm. The wifi was slow.
The convenience of the location. Kid friendly. Really nice staff. Very clean.
Stayed in January 2024
Reviewed: 17 January 2024
Tyler
United StatesNothing
Fireplace
Stayed in January 2024
Reviewed: 2 January 2024
Robin
United StatesThe breakfast wasn't maintained very well, no regular coffee and the utensils were not filled. Cold eggs and limited amounts.
Very comfortable and nicely appointed. Clean and well Maintained.
Stayed in December 2023
Reviewed: 30 December 2023
Deborah
United StatesThe food was delicious
The breakfast was good.
Stayed in December 2023
Reviewed: 1 December 2023
Urken
United StatesSink in room was slow to drain
Location was good Breakfast was fair
Stayed in November 2023
Reviewed: 27 November 2023
Carlisia
United StatesI booked the facility as a family and there were barely enough towels for a family of 3 also the room was rushed to be cleaned…
I like that it was near restaurants
Stayed in November 2023
Reviewed: 20 November 2023
Stevens
United StatesBeing woken up by the sledge hammer across the hall busting out the glass in the shower literally into tiny pieces in order to replace it.
Decent place .
Stayed in November 2023
Reviewed: 15 November 2023
Wayne
United StatesThere was a light on over the clothes cabinet in my bedroom that I couldn’t find a switch to turn off. I did not call front desk because it was late and I was too tired. But I slept fitfully with the light on above the cabinet, as it lit up the room. When I asked at the front desk as I was checking out the next morning, she didn’t seem to know what I was talking about and suggested I could have turned off a light concealed above the coffeemaker. I had actually felt along that light and found no switch. All this to say, there needs to be instructions posted somewhere in the room as to how to turn off the light.
Rooms were nice, bed was comfortable. Staff was friendly. Breakfast was great. Great facility.
Stayed in November 2023
Reviewed: 2 November 2023
Ella
United StatesThe shower worked well but inside the shower might need a little caulking in the area near the bottom of the shower. There were black areas. Breakfast was okay, could use two waffle irons. The line took a while to get get a waffle.
The bed was very comfortable. The hotel was very quiet. We liked being on the 1st floor. The receptionist was very helpful, greeted us with a smile right when walking in.
Stayed in October 2023
Reviewed: 13 October 2023
Debora
United StatesThe check-in clerk was less than cordial and helpful. A Hispanic gentleman standing next to us said she'd be a great prison guard. when we checked in there was a difference in what our reservation quoted and what she was quoting, as to the price. Instead of explaining that the extra would be deducted upon check out if there were no extra charges to the room, she refused to acknowledge me at all except to hand my debit card and license back. The clerk at check-out was terrific and totally explained everything. I might add that she had to explain to quite a few customers.
Stayed in October 2023
Reviewed: 11 October 2023
Ray
United StatesNoise, not the hotel's fault but people in parking lot were yelling at each other, several different times, different people too. Maybe it's just the neighborhood or culture around there.
Room was clean and comfy.
Stayed in October 2023
Reviewed: 6 October 2023
Latisha
United StatesThe night clerk could have been a little more friendly.
Breakfast was good
Stayed in October 2023
Reviewed: 28 September 2023
Linda
United StatesNo trash emptying daily in room
Very good.
Stayed in September 2023
Reviewed: 5 September 2023
Philip
United StatesThe water in the shower did not come out hard enough and No trash bags in the can
I liked the Customer service and thelocation
Stayed in September 2023
Reviewed: 13 August 2023
Redd28
United StatesThey charged me an extra $230.00 because I was a local on top of the $160.00 I paid for the night and said they don't see why some one local would want to stay at a hotel. They never thought that couples sometimes need alone time to just get away from family?. They said they charge locals because of prostitute's and I feel like we shouldn't have to pay extra fee's even though you get it back because of a few bad apples. On y'all website the room was $126.00 and then when I showed up she look at my Identification and said since your local I have to charge you this fee of $230.00.
The place was really clean
Stayed in August 2023
Reviewed: 10 July 2023
Catherine
United StatesThe trash cans could have had liners in them.
Thaw fact that the location was in the center of shopping establishments and restaurants. Very convenient.
Stayed in July 2023
Reviewed: 2 July 2023
Etta
United StatesIt seemed understaffed. They ran out of breakfast before 10a and did not refill the food! We checked in late and when we arrived to the room it was stuffy and the a/c was not on! The room had a mild odor that disappeared when we turned on the a/c. There was no extra cover in the room and the comforter on the bed was too short for the beds! The lighting in the room was not enough to help with applying makeup!
It was convenient to the service location that we traveled from.
Stayed in July 2023
Reviewed: 11 June 2023
Archie
United StatesVending Machine prices.
location was great. I didn't have breakfast.
Stayed in May 2023
Reviewed: 29 May 2023
Velva
United StatesShower was dirty and silicone seals had some kind of paint stuck to it.
Marriott always an excellent choice. They are very consistent with their standards.
Stayed in May 2023
Reviewed: 24 April 2023
Reginald
United StatesOur room wasn’t serviced, and we had to request toilet paper.
I liked the variety and quality of the breakfast, with good protein and healthy options. The room was comfortable and roomy, with well-placed electrical outlets.
Stayed in April 2023
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