25 Airport Road, West Lebanon, NH 03784, United States
#2 of 3 hotels in West Lebanon
Guests' ChoiceBased on 752 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.7
Staff
8.3
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 7 May 2024
Jerica
United StatesDisappointed the fee is not mentioned until check in. Very disappointed in the gym hours. I am not able to utilize this amenity (which is very important) because it doesn’t open early enough. Also, the reakfast should start at 6:30 on weekends like it is on week days. Thank you!
I like the layout, having a room out back is quiet and easy to walk my dog. Love that dogs are allowed. The location is perfect with shopping and restaurants within walking distance. The dining area and foyer is very attractive. The pool in hot tub is lovely.
Stayed in May 2024
Reviewed: 28 April 2024
Terri
United StatesBreakfast.
Beautiful lobby.
Stayed in April 2024
Reviewed: 21 April 2024
Joanne
United StatesComfortable, clean, the internal lobby was very peaceful and pretty.
Stayed in April 2024
Reviewed: 16 March 2024
Larry
United StatesNothing
Very clean and breakfast was delicious 😋
Stayed in March 2024
Reviewed: 7 March 2024
Michael
United StatesThe food
The pool
Stayed in March 2024
Reviewed: 6 March 2024
Gaibrielle
United StatesBreakfast was only served until 9am, so we weren't able to eat it and the children couldn't even take cereal/cold items that were left out. The pool was also closed for maintenance on the second day of our stay, so that was unfortunate as we were not aware.
We loved the large pool area and hot tub!
Stayed in March 2024
Reviewed: 29 February 2024
Kristin
United StatesDog friendly.
Stayed in February 2024
Reviewed: 19 February 2024
Phebe
United StatesThe toilet didn’t flush well at all.
Stayed in February 2024
Reviewed: 5 February 2024
Peters
United StatesParking wasn't close enough to some of the rooms. There were additional spots in separate locations but not enough.
Pool area was very large with plenty of seating to accommodate our team.
Stayed in February 2024
Reviewed: 31 December 2023
Robert
United StatesChildren below the posted age taking over the hot tub.
Good location with much to do nearby. In a retail setting in case something was forgotten. Nice breakfast and pleasant seating area.
Stayed in December 2023
Reviewed: 31 December 2023
Jessica
United StatesThe rooms seem to be outdated . Could use some upgrades
The lobby
Stayed in December 2023
Reviewed: 30 December 2023
Louann
United StatesThe chlorine smell in the pool and hot tub was overwhelming for me.
Breakfast was great! The room was very clean and beds were comfortable. Loved the free hot chocolate & coffee.
Stayed in December 2023
Reviewed: 28 December 2023
Kelly
United StatesDouble beds...both were really uncomfortable. Too firm for my body to handle. Bathroom needs updating. Paint, etc. Staining around the sink drain and chipped counter edges. The shower head looked ancient and dripped everywhere.
The pool area is beautiful. Fireplace is warm and welcoming. Nice breakfast area.
Stayed in December 2023
Reviewed: 11 December 2023
Manjunath
United StatesMy room was a long walk from the front desk!
Breakfast
Stayed in October 2023
Reviewed: 6 December 2023
Omer
United StatesClosets in room were dusty and had some trash in them. Room window view looked inside to the swimming pool. Breakfast was poor.
Room was spacious and beds were comfy. Decoration of the hotel was nice.
Stayed in October 2023
Reviewed: 26 November 2023
Linda-lee
United StatesDidn’t replenish food (fruit) when empty. We were told people that come in early clean them out. If I’m paying the same I expect the same not choose from what is left. Went for breakfast daily at 8:00 which I wouldn’t consider late. The staff were always very welcoming and couldn’t do enough for you.
The reception area warm and inviting with the fire and decor of dining room inviting.
Stayed in October 2023
Reviewed: 23 November 2023
Jjmd
United StatesOnly a few things we weren't thrilled about. We just had higher expectations about the breakfast buffet. The food was cold, and the day they didn't have, make your own waffles, they had made some for the buffet line they were hard as a rock and cold. They should be checking the food and replenishing more often. The pool was out of towels and took a little bit to get. We kept having knock and runs. Banging on the door and running away. It got a little out of hand, and the front desk really didn't do anything about it. The kids were scared until they were reassured it was just some teenagers playing a prank. My only suggestion about the hotel itself, is that they definitely could use an update. It seems a little outdated inside the rooms.
We loved the whole lobby area. The kids loved the waterfall, fish, and turtles. The kids loved the pool and the pool area is really nice. We loved getting breakfast in the morning. Making our own waffles was the best part! The rooms are comfortable. The gift shop was cute as well and very centrally located.
Stayed in October 2023
Reviewed: 20 November 2023
Bern
United StatesOn going to sleep, killed a spider that crawled out from the inside of my pillow case. Also happened to me at a motelin South Carolina. Got a severe ankle bite and had to go to an Emergency room because of the pain. Both places, yours and the one in South Carolina were first floor rooms, where it is easy for insects to come in from the outside. Probably should be sprayed at least twice per year.
Room pleasant, clean and neat. Heater could have been a little warmer. Didnot use pool. Breakfast terrific with excellent selection of food.
Stayed in October 2023
Reviewed: 16 November 2023
Lindsey
United StatesThe hotel was very clean and inviting. My kids loved it - saying it was "so fancy - we didn't know there was going to be wildllife (the turtle/fish pond)". The pool was lovely and the full breakfast was great.
Stayed in November 2023
Reviewed: 16 November 2023
Laurie
United StatesLocation
Stayed in November 2023
Reviewed: 12 November 2023
Mike
United StatesIt is clear that this hotel is on the older side and was worn out here and there. But our family had a great time
Architecturally gorgeous hotel! There was a decent size pool with a garden. There were a couple of fish ponds inside with cool looking fish. The breakfast was really fresh and tasty. They brew coffee and offer it to you. The price was very good too, considering all the amenities they have and breakfasts in the morning!
Stayed in October 2023
Reviewed: 7 November 2023
Stokes
New ZealandThe toilet bowl in the bathroom was cracked. The bacon at breakfast was very crisp and the croissant was the worst I have ever eaten, which is why more than half of it was left on the plate.
Breakfast was with a wait person who seated us, cleaned and stocked our table and was helpful. After that it was self service. Our bed was comfortable and, like all the other rooms, had a microwave. There is plenty of parking. There was a mat in the bath to prevent slipping when taking a shower. Some people have commented adversely about the reception staff but we found the opposite. The fish pond inside was charming.
Stayed in October 2023
Reviewed: 1 November 2023
Linda
United StatesHad a room next to pool area, they kept the lights on all night. Curtain did not cover the window and light could shine in.
Location,
Stayed in October 2023
Reviewed: 29 October 2023
Susan
United StatesLoud A/C Poor lighting Shower
Clean, Convenient
Stayed in October 2023
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