The parking garage was small and no parking space. Shower handle fell off while turning on, the maintenance guy did come immediately to fix. Hair left in bathtub from previous tenants.

Beautiful and located on the beach

Stayed in April 2024

I didn’t like that was not a life guard on the pools area.

Stayed in April 2024

I thought the food was a bit expensive for the serving portions in some restaurants. The coffee shop is an awesome addition but it’s pricey - for example- if I want to buy just tea bags they should not be 4 dollars each (no water and no cup) and a refill for the coffee shouldn’t cost as much as the original coffee. Should be allowed one refill included. We spent a fortune there. The food and beverages were just really costly and the constant tipping - but we love the property and appreciate such good choices close by!

I love the lobby! The facilities are always immaculate- the staff if so friendly and always on point.

Stayed in November 2023

Guest indoor parking is limited and dirty. Staff at lobby coffee shop was not accommodative to guest of color. Limited supply of daily papers. No on-site laundry facilities for guest.

Location was excellent and overall facilities were good to excellent. Lobby staff was very accommodating and addressed all of my concerns in a professional manner. Exceptional golf course and facilities.

Stayed in October 2023

Not having ice on each floor To many chairs reserved at pool.

Breakfast was good. Location was great

Stayed in July 2023

the guard gate was not the easiest or pleasant to get in the property. once i made it to check in the concierge was very pleasant. Pool staff, bellmen and serving staff were all pleasant.

it has lots of amenities and activities for all ages.

Stayed in July 2023

We would have liked the website to be more clear about the cabana location, we had 3 children in our party but the website did not say that cabana 8 faces the adult only pool. Also, we were not able to reserve beach chairs for more than 4 online, we had a party of 9. We asked the time from Karen at the pool area restaurant and she replied, Do I look like a clock”.. the pool manager would not allow our diabetic friend to keep a small cooler with him at our chairs. We do understand the no cooler rule however he was very flippant about the medical issue and we felt an accommodation should have been made for medical. We wanted to change our 3 little boys clothes and were told we could not use spa area. While we understood the 16 and over rule, the person working in there was rude to us when she said that we could not stay there as she had guests coming in, we were also guests, she also didn’t tell us where we could take the boys, she just wanted us to leave. Rudeness of the staff seemed to be an ongoing problem throughout our stay.

The condo was great and we loved being close to the beach

Stayed in July 2023

Tv in one bedroom didn’t work. Fan in master light didn’t turn off can’t sleep with overhead light on. Nickel and dined to death for what I paid for a week kids activity’s should be free. Going to have to fight with them on credit card charges they charge twice once at pool restaurants then again when you check out.

Lots of pools good restaurants family friendly

Stayed in July 2023

The villas where we were booked were a bit of a walk from the rest of the amenities. We were located by the road and I didn’t like the traffic noise. The kitchen lacked a big skillet, dishwasher didn’t work well, the hall bathtub’s drain was clogged. The beach in front of the resort was not the best as there were rock outcroppings in the surf so swimming is difficult.

Beautiful ocean front resort, nice view of the ocean, loved the pool complex.

Stayed in May 2023

No hot water in room to shower. The toilet kept making noises. One of the registrar staff was condescending when we inquired about late check out.

The pool, hot tub and water slide area is amazing. Plenty of parking. Wish we got a chance to enjoy it today but couldn’t due to the rainstorm this morning.

Stayed in March 2023

My two bedroom villa was a bit outdated I didn’t realize that it was a timeshare which is fine … just for the price I expected at least a renovated villa but still was a great trip…. Half the tv’s didn’t work and they need to update to steaming or fire sticks on all the tv’s in that particular villa

The grounds and amenities were great

Stayed in March 2023

Small amenities that could have been complimentary given the room prices such as morning coffee and little bags of popcorn in the afternoon were all added to the charges. The lobby and bar area were huge open spaces which didn’t feel cozy or warm or welcoming.

Delfino’s Restaurant is outstanding. The pool, lazy river and hot tub area were great. The beach is gorgeous.

Stayed in January 2023

I didn’t like the fitness center didnt open till 7! the tv changer and phone in my room (233 did not work). You have to pay for black coffee and it’s not available till 7 as well. if you are a early riser you’ll be waiting etc.

very convenient - loved that there were places to eat on the property! didn’t have to leave etc. the staff was super friendly and helpful. beautiful grounds to walk. beach was nice!

Stayed in November 2022

The check in/front desk staff were not helpful with regard to how to avoid paying the toll bridge fee and the evacuation due to the tropical storm. They did not help us secure alternate arrangements once we were evacuated and they couldn’t guarantee that once the evacuation was over that we would be able to go back and continue the rest of our prearranged stay.

the pools

Stayed in November 2022

Not enough restaurants on site based on the vase capacity of people at the resort. Too many people slamming doors and dogs barking and loud voices in the night in hallways. No informative (most places have on their TV network) on what is offered at the facility. No room (breakfast, lunch, dinner) service offered - the site needs at least two more restaurants to accommodate the people lodging.

Stayed in November 2022

This is our second time here and both times I have arrived at 4:00pm and the rooms have never been ready on time. First time the room was delayed 45 minutes, no big deal I went to the bar and grabbed a drink. This time my room was not ready till 6:00pm 2 hours later of the expected checkin time, huge deal when traveling with little ones who are already tired from the road trip. In addition they DO NOT compensate that time at checkout, they simply apologize and told me No Late checkout availability at the moment which seem pretty unfair. The rooms also need some upkeep and maintenance both times I have found either loose screws, or something not functioning right.!

We stayed in a 3 bedroom suite and it was spacious and beautiful view.

Stayed in October 2022

elevator was broken so we had to use the service elevator and walking through the parking lot wasn’t easy to navigate or pleasant as you could smell the trash/dumpsters

location and amenities

Stayed in October 2022

some of the villas are outdated and mustie

its amenities

Stayed in August 2022

I was disappointed with no room service, also the expense of eating within the resort was astronomical and the food lacked flavor. During our stay we missed several amenities and activities because lack of guidance. Also every thing closed entirely to early.

Resort was absolutely gorgeous, clean & comfy. I was impressed with several bartenders first Denise made an absolutely one of the best chocolate martinis I have ever had, the other bartender was Ralph, they were both extremely friendly & attentive.

Stayed in August 2022

restaurant food was not that good will eat off property if we go back they need to remodel the villas it’s the same as it was 15 years ago

beach lounge chairs and umbrellas

Stayed in August 2022

wait time for Bellman/golf cart to take us back to our villa

Beautiful views

Stayed in July 2022

expensive and pool area was crowded

very nice and clean

Stayed in July 2022

When we first checked in to the resort the clerk at the check in desk was not courteous. At first I thought we made a mistake in selecting this resort. But after that first encounter with her everything else was exceptional.

What we liked about the property was the cleanness , the restaurants, and the pools. Also the amenities like the bikes, miniature golf, and the beach.

Stayed in May 2022

Too many stairs, many run down looking doors and windows, not well maintained. The room cards we were given at check in did not work - our toilet did not work properly and the light in the room burned out

The location was excellent on the beach

Stayed in May 2022