8317 Lake Bryan Beach Boulevard, Lake Buena Vista, Orlando, FL 32821, United States
#22 of 391 hotels in Orlando
Guests' ChoiceBased on 502 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.3
Value for money
9.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
James
CanadaNot a thing. It’s perfect.
It was so beautiful, lush tropical plants lining the pathways. Modern clean, the amenities were too notch. Two pools, mini golf, bbqs, tennis and pickleball courts- and ice cream poolside, what more could you want!!!
Stayed in May 2024
Reviewed: 13 May 2024
Christopher
United StatesFor our room, the main master bedroom door had the loudest hinges I've ever heard, however the other rooms didn't suffer from this. Some simple for maintenance like grease or WD-40 could easily fix this. The parking can be challenging for larger vehicles when it's really busy. But usually that's not a big issue. I do wish there was either an on-site bar and grill either restaurant/quick service or one located within a short walking distance as you do have to pretty much drive or ride share most places.
Nice on property amenities like mini-golf, tennis, basketball and playgrounds. Pools are nice too but basic. Staff were almost all very polite and accommodating, Mitch actually worked very hard to get us into the room we wanted since we've stayed here before and it was going above and beyond, which was appreciated a lot. The property location is off the beaten path but close to most things. Also the rooms are the main reason we come back with 3 bedrooms we all had plenty of space for personal time and family time.
Stayed in May 2024
Reviewed: 13 May 2024
Jprib
United StatesNoisy upstairs guests. Staff with golf carts going really fast and not yielding to guests.
The front desk night staff was fantastic.
Stayed in May 2024
Reviewed: 10 May 2024
Ashley
United StatesThat there is not room cleanup each day to pick up trash bag and stuff like that.
The set up was amazing the pools were nice and the rooms were amazing
Stayed in May 2024
Reviewed: 8 May 2024
James
United StatesBeds are too hard…
Stayed in May 2024
Reviewed: 8 May 2024
Ana
United StatesEverything was good
Stayed in May 2024
Reviewed: 8 May 2024
Dawn
United StatesI can't say anything bad about my visit.
The staff is very friendly and helpful. The room was clean. The pool area provided many lounging chairs, tables with umbrellas, and chairs. It was in a very quiet area. It was nice to be able to do laundry in the middle of my stay. Miniature golf, basketball court, tennis courts, and shuffle board, to name a few things to do as a family. I highly recommend and will be staying there again on the next trip to Orlando.
Stayed in May 2024
Reviewed: 6 May 2024
Barragana
BrazilNatura on the place. All amenities were amazing very well maintained. Beautiful view for the lake.
Stayed in May 2024
Reviewed: 4 May 2024
David
United KingdomVery comfortable and clean room, friendly and helpful staff, and in a great location. Our 2nd visit, and due to return again.
Stayed in May 2024
Reviewed: 30 April 2024
Phillips
United StatesThe so called gym. Was very disappointed. It was more like a small closet and not many machines. For a resort it was very sad!
Nice rooms.
Stayed in April 2024
Reviewed: 30 April 2024
Sharen
AustraliaNo restaurant
Facilities
Stayed in April 2024
Reviewed: 28 April 2024
Nigel
United KingdomThe is nice but probably due for an uplift
Caribbean feel outside & big balcony. Location is excellent for us
Stayed in March 2024
Reviewed: 28 April 2024
James
United StatesWe didn’t know about a breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Victoria
United KingdomI loved everything!
Stayed in April 2024
Reviewed: 24 April 2024
Reptor
United StatesLittle bit outdated. Shower was clean but not in good condition inside some tears or broken tile did not look good. But we had another one in the room so not a big problem. Elevator was broken once and employee just riding back and force trying to kill the time.
It is really great resort. You can play sport games like basketball, tennis mini golf etc. Kids area and grills working and clean. 2 pools are very great! We were upgraded from 1 bedroom to 2 bedrooms it was nice touch.
Stayed in April 2024
Reviewed: 23 April 2024
Stephanie
United StatesNothing I thought it was perfect over the past three years I've stayed at various hotels and resorts in the area and this place was 10/10 place to stay. Definitely will be staying again.
Family Friendly environment, plenty of things to do on the property. Beautiful quite location for such a busy area.
Stayed in April 2024
Reviewed: 22 April 2024
Lauren
United StatesParking
Location
Stayed in April 2024
Reviewed: 20 April 2024
Tom
United KingdomI wanted to see an alligator but didn't. Probably not a negative for most people 🙂
Beautiful property. So clean and immaculately kept gardens, paths, pool areas and playgrounds. The grills and many picnic areas were fantastic. The minigolf was fun, and well maintained. Pools were never busy, in fact the whole resort felt quiet and relaxed. Rooms very homely and beds comfortable. Staff polite and ready to help with anything. Great price for such an amazing place. Location couldn't be better for Orlando attractions: 10-15 mins max to everything!
Stayed in April 2024
Reviewed: 18 April 2024
Paul
United KingdomDecor was a little dated and could do with a touch up in the room. Inner door from bedroom to sitting room was very squeaky and stuck to door frame.
Great location, staff and amenities. Nice room which overlooked the lake and was great for my wife and I.
Stayed in March 2024
Reviewed: 17 April 2024
Jennifer
United StatesNothing it was great
We didn’t have to leave the property. Everything we needed was there. My family loved the pool, the mini golf and the playgrounds. I’ll definitely be back!
Stayed in April 2024
Reviewed: 17 April 2024
Anissa
United StatesWe don't have any complaints for our stay
Loved that there were so many different things for the family to do....tennis, basketball, giant checkers, multiple pools, volleyball, putt putt, & more. Kids had a blast.
Stayed in April 2024
Reviewed: 16 April 2024
Angela
United StatesI had a great experience. This is a place I’ve been coming to for years and they are always clean and professional. It’s a safe place that’s family friendly with great activities for the kids. Highly recommend this place.
Stayed in April 2024
Reviewed: 16 April 2024
Ulanday
United StatesThe second jacuzzi past building 8 never got very hot
Staff was friendly and great; very accommodating. If we needed things like more towels, they were very fast to respond. I had checked out and accidentally left my keys in the room. They went above and beyond; were so kind to retrieve them for me. Facilities were very clean. Loved the free coffee and tea downstairs.
Stayed in March 2024
Reviewed: 16 April 2024
Courtney
United StatesNothing!
Our stay was excellent! The staff, facilities, location, everything was excellent. You can text them and ask anything, and they respond right away. It's very safe, your room key only works for the floor you are staying on. The washers and dryers were clean and worked very well. The bed was so comfortable. I just wish I had booked a room with a balcony.
Stayed in April 2024
Rovies, Greece
Mamaia Nord, Romania
Provatas, Greece
Burgas City, Bulgaria
Acquarica, Italy
Thornaby on Tees, UK
Chamonix-Mont-Blanc, France
Morjim, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content