5621 Windhover Drive, Orlando, FL 32819, United States
#135 of 383 hotels in Orlando
Guests' ChoiceBased on 459 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.5
Free WiFi
6.7
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End of dialog contentReviewed: 22 April 2024
Miu
Switzerlandthe humidity and related smell in the room
Stayed in April 2024
Reviewed: 20 February 2024
Christie
United StatesThe hotel is clean and the staff is very kind. Breakfast was wonderful.
Stayed in February 2024
Reviewed: 15 February 2024
Dave
United StatesNot Set up for Business travelers. No Comfort Height Toilets or Soft Close Lids on toilet. Sink counter ultra low. No Shower wand. This is the 21st century. How about some wall sound insulation - Have you ever had noisy kids keeping you awake at night? These things are commonly found in other locations and at competing hotels.
Stayed in February 2024
Reviewed: 14 February 2024
Tasha
United StatesThey didn't fully disclose or explain their $75 deposit well. I was under the impression that it would be refunded after a week but it was actually a part of the total charge. Which didn't make sense to me, because they were just supposed to hold a deposit and then release it back but they ended up charging me.
The room was clean and comfortable. The bathroom, shower and toiletries were adequate. The free breakfast was excellent. The staff were friendly and kind.
Stayed in December 2023
Reviewed: 19 January 2024
Sandra
United StatesWe noticed sometimes the sink and the tub were clogged slightly
Great location, the room was clean, good breakfast, the crew members were friendly, good price.
Stayed in January 2024
Reviewed: 6 January 2024
Francis
United StatesNone
All
Stayed in January 2024
Reviewed: 30 December 2023
Ferieda
United StatesExcelente services
Everything
Stayed in December 2023
Reviewed: 27 December 2023
Carl
United StatesWe were unable to check in early, but that's a minimum problem for us.
Great motivated staff. The hotel location was perfect for free transportation to and from Universal Studios. Also, there were plenty of good restaurants in the area.
Stayed in December 2023
Reviewed: 26 December 2023
Vanessa
United StatesThe hotel is old, so everything looks dirty even when is not
The location is perfect
Stayed in December 2023
Reviewed: 20 December 2023
Lisa
United StatesN/A
Clean
Stayed in December 2023
Reviewed: 26 November 2023
Magaly
United StatesVery clean rooms. Good breakfast. Friendly staff
Stayed in November 2023
Reviewed: 24 November 2023
Yantied
United StatesThey couldn't accommodate our rooms close to each other.
The breakfast was good, the hotel has a convenient location near universal park. Friendly staff, very attentive and nice
Stayed in November 2023
Reviewed: 20 November 2023
Oxana
United StatesStrong smell of old carpet ….
Close to the event center, good breakfast
Stayed in November 2023
Reviewed: 15 November 2023
Sharnice
United StatesI like how friendly the staff was and breakfast
Stayed in November 2023
Reviewed: 8 November 2023
Ronald
United StatesFitness center very small limited equipment.
Liked the free breakfast. Liked microwave in room.
Stayed in November 2023
Reviewed: 5 November 2023
Agnieszka
Polandonce we arrived and were given cards to our room it turned out the room was not cleaned, I cam down to reception and they have given us different room, and... exactly the same situation. So had to come down again and this third time all was luckily ok.
the room was spacious, beds were comfy, conveniently located for us - close to the outlet shopping centers we visited.
Stayed in October 2023
Reviewed: 29 October 2023
Ana
BrazilA little smell in the bedroom
Beds are great! Breakfast is good!
Stayed in October 2023
Reviewed: 27 October 2023
Anetta
PolandNothing.
Everything was great.
Stayed in October 2023
Reviewed: 19 October 2023
Yowanda
United Statesi did'nt dislike anything
the staff, breakfast, location and stayed was excellent
Stayed in October 2023
Reviewed: 10 October 2023
Dawn
United StatesNone to name
Everything close by. Universal Studios restaurants and Stores. The hotel smells so nice and clean. Housekeeping was on point without me telling them I need room service but as a reminder if you planning on leaving out and you don’t want your room clean let the front desk know so they don’t enter your room while you gone. Breakfast was served every morning at 6am different choices and the pool opens at 8am. I didn’t get a chance to enjoy it due to it being cool weather. The staff in the morning was very nice and helpful. My room was very clean and tidy with a little fridge and microwave. Came in handy. So the overall of my stay was very comfortable and convenient and this will be my go home away from home.
Stayed in October 2023
Reviewed: 6 October 2023
Doreen
United StatesNothing
Breakfast was great , pool and fitness room Isabel at the front desk is amazing. Great hospitality skills
Stayed in October 2023
Reviewed: 18 August 2023
Silvina
United StatesThe lady at the cafeteria, from Check Republic, was more than attentive and nice. Also the front desk ladies.
Stayed in August 2023
Reviewed: 17 August 2023
Ruben
United States2 areas of improvement: the air conditioner of our room was a little loud to find an alternative to the window ac unit. The second area is the cleaning service; it can be a little confusing with cleaning your room, so I'll suggest that all rooms be checked every day unless the customers don't want to.
The staff was very friendly and helpful, the location is great to Universal Studios and lots of malls and restaurants nearby, the breakfast included is a big plus, and the value you get for the cost is great.
Stayed in August 2023
Reviewed: 12 August 2023
Marie
United StatesIf the shuttles ran a little more frequently or at a wider variety of times, that would have been helpful.
Breakfast was great. The shuttle to Universal Studios was a nice bonus. The room was comfortable. The staff was friendly. The pool was nice and warm!
Stayed in August 2023
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