We liked everything

Beautiful

Stayed in June 2021

Outdoor chairs need replacing

Almost everything

Stayed in June 2021

Didn’t have

Stayed in June 2021

You need to drive a short distance to any other services.

Absolutely immaculate. The staff were all friendly, and helpful. The room was spacious and well appointed. Small lounge on site, and even offered a dinner buffet for no charge. We'd definitely return !

Stayed in June 2021

Mattress seemed well used. Toilet ran. Had to adjust ball. Place needs freshening up.

Location

Stayed in May 2024

Very clean, only complaint were the shower doors kept falling off

Stayed in November 2023

Crowded. unhelpful staff member at check-in who gave me wrong information and made me stressed out (told me I had to pay again for my prepaid room/told me I had to call booking.com to clear up a problem that was not actually a problem). This same staff member was rather flippant and seemed exhausted/sick. The town was not very nice and was a bit strange/not very friendly («fuck Biden» signs, for example). I would not come back for this reason. Plastic/styrofoam at breakfast- not environmentally friendly!!

Convenient, comfortable, good breakfast

Stayed in July 2023

See above

Robin at the front desk is a lifeless, unfriendly,plain person who’s intentions where to make us feel unwelcome. The town itself is already sketchy and below our comfort zone. Getting to a hotel to feel safe and comfortable would be the goal. Then you are not greeted or welcomed by this lady. I spoke with the manager (?) and she told me this is the first she’s ever heard about a complaint about her. Come on! There’s NO way this women hasn’t been treating guests like that. I hate when people say things like that. It takes the importance out of your complaint. Anyways, she shouldn’t be in a place of power. It’s obvious.

Stayed in July 2023

Breakfast items, bagels, and english muffins were not replenished regularly; guests had to ask for them, and the juice ran out. NO change or token machine for laundry facility room; being rudely told "no" when asking for only $3 in change and them being told to go to the grocery store shouldn't be an option; who carries cash these days, and for that matter, quarters! Lastly, what people do in their private lives is their own business, but when you come to work, you should dress to represent; having one's neck exposed with hickies is not a good representation.

Only the evening check-in staff was welcoming.

Stayed in May 2023

nice property in Green River

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

No hot water. Requested first floor room at time of reservation and upon check in none was available

Stayed in December 2022

Disappointed with the bathroom toiletries. We were given 3 small plastic containers of bath gel, shampoo and body lotion. We had to ask at reception for a bar of soap. I've never stayed at a hotel where parking was an additional fee. We were charged an additional fee of $36 for our Friday night stay. The telephone in our room didn't work. I would not recommend your hotel.

Stayed in October 2022

Having Fox News playing in the breakfast room was shocking. Fox News is a racist news organization that simply exists to sow discord among the population so people only watch it. It is full of lies and it is insulting to anyone that isn't a hard right wing nut. The majority of country knows Fox News doesn't actually report news and is full of bias. Having to watch the faux news organization trash the president and all democrats while trying to eat my breakfast was disconcerting. I really lost my appetite. My suggestion would be to remove the TVs from all public spaces - no one wants that anyway. Each hotel room has a TV and if people want their faux news then they can certainly watch it there. I won't be back.

Staff were very friendly and helpful

Stayed in July 2022

The room seemed more cramped than what we remember for Hampton Inns. and the choice of furniture seemed odd, with no surface space to set things.

Hot breakfast was okay.

Stayed in May 2022

The attitude of the staff on the front desk. Actually a little rude to me - maybe because I was a female, maybe because I wasn't American. But the difference between talking to the American chap in front of me, to talking to me was very obvious. On check out, when I said good morning, got nothing back in reply. Didn't ask if stay was ok. When I said goodbye, got nothing back. She just kept chewing her gum (!) Also, we realised we hadn't used our Hilton honours number, so didn't get water. They were very brusque and basically said "you booked third party anyway, so you won't get anything." Which is fine, but the manner it was conveyed was not good. Next time, and potentially there will be for business rather than leisure, I'll disguise myself as an American man.

The bed was comfortable. The room was big. Quiet considering how close to the interstate. Breakfast was good. Was very glad to see non dairy alternatives.

Stayed in May 2022

The staff needs an attitude adjustment, No accommodations, wouldn't even attempt to help a mother traveling alone all the way from WA state with 2 kids under 8, 2 dogs, and 3 cats. All I wanted was a bottom floor room since I have to carry 8 different bags a HUGE cat crate 2 medium size dogs and worry about my children and she instead stuck me on the highest floor the 4th and all the way farthest from the elevator, 431. I almost passed out twice just trying to get our stuff up the stairs. They called me at 11 50 and told me I had a noise complaint but my kids were actually laying down and so were the dogs. So if they didn't like me opening and closing the door because I was STRUGGLING then they should have helped a mother out!

The cool rock in the back you can walk too, the hotel is spacious and located right by a gas station, thank goodness!

Stayed in April 2022

Front desk lady was not warm and friendly. The beds were not great. Every time you moved, the bed jostle way more than a normal bed and it would make a loud noise. Breakfast was good other than I took a drink of milk from the little carton and it was SOUR. I realized after that it expired two days ago. I checked all the milks…all expired. So I notified the staff.

Fireplace was nice in the lobby. Room was clean.

Stayed in April 2022

road noise

we wished it would have had a restaurant because we didn’t feel like driving to town

Stayed in November 2021

The hot water NEVER got hot. Barely luke warm, when I told the front desk the lady told me it was because I showered while they were doing laundry. I showered that night and it was even colder then the day before when I showered in the morning.

Great location. Lived having the pool and breakfast

Stayed in October 2021

Last minute stay on emergency business trip. Fast booking, everything with stay was fine.

Stayed in October 2021

No one wore masks

Stayed in August 2021

A room at the back of the property is calculated to be quieter. If you are sensitive to fabric sprays, request a room where this has not been applied to your linens.

The beds were really comfortable - if the fitted sheets were better sized, it would have been perfect. The room and bath were exceptionally clean. The staff is very helpful and pleasant. For some reason, both of us could not stop sneezing in the room, especially when we got into bed. I suspect it is the spray Hilton uses to remove wrinkles from the bedding. As a result we were less comfortable than we would have been on untreated linens. Our room's location was in the front of the property and we found it pretty noisy all night from the trucks on the adjacent road.

Stayed in August 2021

nice location

beautiful scenery

Stayed in November 2021

the cost. the food. the room for the cost. the morning staff was rude

decent location

Stayed in December 2022