Pillows and mattress need to be replaced

Breakfast was good. Monica was extremely helpful. Christina was not very condescending.

Stayed in January 2024

Regrettably, upon entering my room, an unpleasant and stale odor greeted me, leaving a less-than-desirable first impression. The subpar shower water pressure was a shared concern among my family members in separate rooms. The absence of complimentary breakfast disappointed me, and the paid breakfast buffet failed to impress, offering a lackluster experience for the cost. Dinner at the hotel restaurant proved underwhelming, with a peculiar taste to the Caesar salad and rubbery Parmesan cheese, further compounded by the presence of mold. The replacement offered lacked compensation, and the ordered cheeseburger, despite requesting medium-well, arrived well-done, falling short of expectations for the price paid. In summary, the overall experience did not align with the anticipated standards relative to the incurred expenses.

The hotel's prime location, situated conveniently near the mall, greatly appealed to me. A noteworthy aspect of my experience was the remarkably friendly demeanor of the staff. Their welcoming and accommodating attitude contributed positively to my stay at the hotel.

Stayed in December 2023

Next yo good restaurant

Stayed in August 2023

Pool maintenance is needed at this location

Convenient location

Stayed in July 2023

Pool was dirty, did not let my son swim in the pool, very disappointing

Friendly and helpful, nice accommodations, clean

Stayed in May 2023

Nothing to complain about

Staff was great to accommodate us since we arrived a bit early

Stayed in June 2023

I think the breakfast buffet was too expensive for the type of food it had, I mean, just scramble eggs and cold potatoes... ! I have stayed in hotels where you do your own waffles and cereal, and they do the eggs as you want to, for less $ and really good.. that is the only thing we didn't like!

great property, great staff!

Stayed in June 2023

n/a

close to other places

Stayed in June 2023

I wish breakfast was included in the rate but was not.

Stay was nice not really exceptional. Location was good for a funeral we needed to attend. Value was OK but not exceptional for the location. Room was good and clean but expected that. Staff was all very friendly...front desk and breakfast servers

Stayed in May 2023

beds and pillows are.very uncomfortable. I almost canceled my stay at Hilton Garden in Dallas due to the beds. However beds and pillows in Dallas were not like the one in Corpus.

Stayed in March 2023

To me. It was comfortable, was centrally located to where we needed to go each day and was easy to find.

Stayed in March 2023

the mattress was very hard and felt like is was made with plastic ,smell of bathroom ( like it was not clean, just looked like it was, and the charge for parking I wasn’t aware there was a charge. I should have been told in advance

local

Stayed in March 2023

problems with plumbing, ac/heater unit had no power second night and we had to switch rooms.

good location, very friendly staff

Stayed in December 2022

the front desk associate was very rude and dishonest. she told me no rooms were available at 3pm which is check in. mind you I had a reservation. when I mentioned I was a gold member for the Hilton she immediately said there’s a room ready and put me in a room smaller than the one on my reservation. my husband went back to the lobby and saw how nice she was to another couple. he told her the situation and the manager came in and was very nice and fixed the situation. thank god for her.

very clean

Stayed in December 2022

They got my money for breakfast even though my room condition is including it.

Stayed in September 2022

Outside security needs to be better. Items were taken from my truck while parked in the hotel parking lot

Breakfast and location was good

Stayed in May 2022

breakfast was not free

very clean, great location and friendly staff

Stayed in April 2022

nothing to complain about!

the king suite was roomy and in good order and very clean.

Stayed in December 2021

The room did not smell fresh had a musky smell. we expect allot more from a Hilton property.

breakfast, location

Stayed in November 2021

The man at the front desk was very rude. But another employee saw this and came up to assist. So, I didn't give a low rating to the staff.

Location and cleanliness

Stayed in July 2021

Wish the lunch and dinner options were available. I wish the bed was more comfortable. The mattress was hard.

The staff was so accommodating and friendly. The room was a great size for my family.

Stayed in July 2021

It was ok

Stayed in July 2021

Would have given 5 stars, however, they did not clean our room (330) daily unless requested. Trash full, towels wet, old corn dogs in the frigerator etc.. Lets back up.. Booking.com did not complete our reservation with the hotel.. According to the Hilton our reservation was not in the system. However, the staff were able to give us the room anyways at a discount with free breakfast.. That was outstanding! I then had to get the Hilton to reverse the no show charge that booking.com initiated. Now back to the room service. We requested the room to be serviced and they still did not do so. We called the front desk and their response was they wrote down the wrong room number. But they then said stop by the desk and they will schedule it. We said no, we are communicating with you now so ensure you schedule it now with the correct room number! . They said they will send someone to quickly service the room.. They did, but did not clean the bathroom. Quickly meant an abbreviated job. Also the bathrooms do not have exhaust fans. The towels, suits etc. Never dry. Thus the need for room service.

We're quick to accommodate us with rooms. Free breakfast. Free coffee and daily beverage set out front in lobby. Nice lobby, clean.

Stayed in July 2021

Beds need upgrade or possibly just my old back

Good location clean and comfortable

Stayed in July 2021