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Reviews of Hilton Garden Inn Kansas City/Kansas 3 stars

520 Minnesota Avenue, Kansas City, KS 66101, United States

#7 of 14 hotels in Kansas City

Guests' Choice

Review score

Based on 201 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

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Showing 1 – 25

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check in was easy, and the room was nice.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    7.0
    It’s was cool
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lack of cleanliness

    Good location, staff were willing to work with you

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bed was squeaky. Heating system was loud.

    Room and bathroom were nice. Nice window coverings.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Someone tracked mud all over, from the elevator down the hall & it remained there all weekend. Let guests know Kansas alcohol laws. We couldn't buy beer for tailgating because it was before noon, we were there Fri & Sat but didn't know we couldn't buy on Sun.

    Staff were very friendly! They also seemed genuine.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Nice hotel but in "wrong" downtown
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    All good, nothing to be reported. I just found the price a bit expensive compared to other location I have been, but it could be due to some special events in town. Maybe.

    Hotel located in “wrong” downtown (Kansas City and not Missouri) so you might need to pick your car if you want to enjoy a bit the city. So if you filter out hotels by that, pay attention. It's not where you might want to be. Apart from that, room but clean and well equipped. All was proper and fine, no special comment. Standard breakfast offered and free private parking available on site.

    Stayed in August 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Location not close to anything of interest

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Alittle pricey but clean, comfortable and convenient.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that I didn’t get breakfast..lol

    The night front desk clerk helped me out so much.. I had my 89 yr old mother with me and I had forgotten her wheelchair. She looked in the back and found one and let us borrow it the whole weekend! Really was a lifesaver! I don’t know her name but please thank her for me again.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    It was okay.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Fitted sheets don’t stay on the bed. Bad food.

    Convenient location

    Stayed in July 2023

  • Reviewed: 17 June 2023

    7.0
    Nuce stay
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Location was not the most convenient - but east of course to ride share.

    Generally as envisaged

    Stayed in June 2023

  • Reviewed: 2 June 2023

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed wasn't very comfortable.

    Room size was good. Staff was fantastic.

    Stayed in June 2023

  • Reviewed: 24 April 2023

    9.0
    Ideal and Comfortable KC Stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were under the impression that breakfast was included in the hotel costs and fees and we’re surprised the first morning of our stay when it was indeed not.

    The location was ideal for quick downtown KCMO access. The room was seemingly clean, already cool at our arrival and gave us plenty of space for our short stay. The parking garage was handy as it was stormy the first night of our stay.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    7.0
    Good location for a visit to Kansas City (MO or KS), though with some qualifications
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    In a word: noise. Our street-facing room wasn't well insulated from the traffic noise. We had the misfortune of having someone's car alarm go off in the hotel parking area across the street from our room one night and wake us up. The bed squeaked. Finally, the hotel is also located about a block away from a fire station, and we heard sirens on and off throughout two nights of our stay. (There was also a false fire alarm one evening, but that's not the sort of thing for which one can really fault the hotel.)

    Despite the location on the Kansas side of the Missouri River, the hotel offers quick and easy access to downtown Kansas City, MO. The room was spacious and generally comfortable. Nice bathroom. And a mini-fridge is always a welcome feature for me.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    A little, but that's not the hotel's fault.

    Nice staff, cleanliness, parking convenience and no charge for parking.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was not good

    Stayed in April 2023

  • Reviewed: 3 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    That you have to pay extra for bkfst.

    Location, beautiful, clean place.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    7.0
    Hotel seems pretty dated and a little run down.
    • Leisure trip
    • Couple
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Front desk was helpful.

    The location is pretty good.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    8.0
    This was a solid choice for a visit to Kansas City and I would consider staying here again!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    When you outside to the parking garage, the area is covered, which is great. But people stand there and smoke, I wish they would make that part a no-smoking area and move the smoking somewhere else that's not so close to the garage.

    The staff was so friendly! This was great value for the price. Our room was very clean and updated and we had a nice view of the city. Parking was covered and FREE! It exceeded my expectations in terms of what I was expecting. Very easy drive to downtown. It took us 5 minutes to get to where we needed to be for our event.

    Stayed in February 2023

  • Reviewed: 3 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We did not have hot water in our shower in the first night, but the staff rapidly worked to fix it, even offering us the option to change rooms.

    The room was really comfortable and the staff was nice and thoughtful.

    Stayed in January 2023

  • Reviewed: 21 December 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    I paid in advance for both rooms I had. Then my friend checked out and paid for her room which I had already paid for. I don't see how Hilton could have let her pay again now she says she doesn't owe me anything because she paid for her room. I'm very frustrated.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There were only two handicap parking spaces in the parking garage. A facility of this size needs many more parking spaces.

    Location in relevance for the event we were attending

    Stayed in November 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    $9 for a continental breakfast

    parking

    Stayed in September 2022

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The bed was low and very uncomfortable. I expected a much better quality bed.

    The breakfast and service were an excellent value. We parked across the street in the motel’s parking lot that was well-lit. The handicapped room was spacious.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    8.0
    Good choice for overnight stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not much in the neighborhood

    Very clean and comfortable room. Hotel is close to highway and easy to access. Staff were friendly and professional.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Pool was green and dirty

    Stayed in June 2022

Showing 1 – 25

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