Reviews of Hilton Garden Inn Virginia Beach Town Center 3 stars
252 Town Center Drive, Virginia Beach, VA 23462, United States
#38 of 130 hotels in Virginia Beach
Guests' ChoiceReview score
Based on 484 hotel reviews
7.8Score breakdown
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Cleanliness
8.1
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Comfort
8.3
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Location
9.0
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Facilities
8.1
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Staff
8.8
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Value for money
7.4
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Free WiFi
6.9
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Reviewed: 2 April 2024
Qudadah
United States7 reviews7.0“Our room seemed tight.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
My room was handicap and really tight.
Alway clean. Front Desk person was professional.
Stayed in April 2024
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Reviewed: 21 March 2024
Ronald
United States1 review9.0Superb- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access
- • Stayed 1 night
- • Submitted via mobile
My room wasn't ready when I got there.
The hotel was fine. Clean everyone was friendly
Stayed in March 2024
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Reviewed: 12 February 2024
Rex
United States1 review8.0“Clean great stay with outstanding FRIENDLY service by everyone. But gotta fix that water situation”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Worst water pressure I’ve had in a hotel shower in a while
The front desk service was exceptional and I travel a lot. They should give Avaly a raise.
Stayed in February 2024
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Reviewed: 15 January 2024
Pattigirl
United States10 reviews7.0“My stay was good But the bed slept hard and the Pillows were Awful 😔”- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The property was fine the rooom is another thing
The hotel was very close to all of the restaurants stores were all in walking distance.
Stayed in January 2024
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Reviewed: 4 December 2023
Lamont
United States1 review9.0“I enjoyed my stay and will be back soon”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I would have liked if there were vending machines on the floors. Traveling down stairs for a drink or snack was inconvenient
The shower with the shower gel and shampoo dispensers I liked.
Stayed in December 2023
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Reviewed: 2 December 2023
Mark
United States4 reviews9.0Superb- • Business trip
- • Solo traveller
- • Queen Room with Two Queen Beds - Allergy Friendly
- • Stayed 1 night
- • Submitted via mobile
Nice clean and updated hotel. Good breakfast and staff was very nice and helpful
Stayed in November 2023
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Reviewed: 20 November 2023
Shyrese
United States15 reviews1 helpful vote9.0“The staff were very friendly, very polite”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The property was in a good location. It was very clean.
Stayed in November 2023
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Reviewed: 13 November 2023
Traver
United States4 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The carpet was dirty, needed to be vacuumed.
It was quiet and close to food and shopping.
Stayed in November 2023
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Reviewed: 12 November 2023
Mandalyn115
United States3 reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
There was food left in my fridge, not enough toilet paper, the room felt dingy, and the bed was harder than expected.
The location was perfect! A short walk to dining and shopping. Customer service was great and super friendly. They responded quickly and checked back on us multiple times through our stay.
Stayed in October 2023
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Reviewed: 4 October 2023
Laura
United Kingdom4 reviews8.0“Good Location and Friendly staff”- • Business trip
- • Couple
- • King Room
- • Stayed 4 nights
Pool area could have been more enticing
Room was comfortable Breakfast was a good variety and nice to have the two options Staff very friendly and helpful
Stayed in September 2023
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Reviewed: 5 September 2023
Estefani
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Allergy Friendly
- • Stayed 2 nights
- • Submitted via mobile
My family was not up yet and housekeeping knocked the door and then tried to get inside the room. Mind you we were still sleeping
There are shops within walking distance
Stayed in September 2023
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Reviewed: 2 September 2023
Gretchen
United States2 reviews8.0Very good- • Business trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The pillows were horrendous. Definitely bring your own pillow.
Loved the location, fridge and microwave.
Stayed in September 2023
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Reviewed: 28 August 2023
Iben
United States4 reviews9.0“A good time.”- • Leisure trip
- • People with friends
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The property was having some air condition issues, but it didn’t affect us.
The property is in a wonderful location.
Stayed in August 2023
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Reviewed: 22 August 2023
Chris
United States8 reviews7.0“Nice spa bath.”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Pricey, the toilet ran all night and should have been identified by cleaning staff, and not all the jets on the bath were functioning.
Location, cleanliness and comfort.
Stayed in August 2023
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Reviewed: 21 August 2023
Abatol
United States1 review8.0Very good- • Leisure trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Our room card had to be put in and out multiple times before we can get inside the room.
Location
Stayed in August 2023
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Reviewed: 7 August 2023
Tenille
United States1 review1 helpful vote7.0“Great location. Rooms in need of updates”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Carpets needed deep cleaning or replacement. Musty smell in room. Rooms needed updating.
Facilities, pool , gym
Stayed in August 2023
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Reviewed: 27 July 2023
Barbara
United States1 review7.0“It was nice but wouldn’t pay more than $200 a night.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Asked to receive room service on 2Nd day but didn’t get it until 3rd day after requesting 3 times.
Location, good chef
Stayed in July 2023
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Reviewed: 17 July 2023
Lanie
United States21 reviews7.0“Anniversary Trip!”- • Leisure trip
- • Couple
- • PURE Wellness King Room
- • Stayed 2 nights
- • Submitted via mobile
We didn’t like how hot it was in the lobby with no bottled water available for purchase in their pantry. The free water that they provided was also empty. We also had trouble with our room keys. They were extremely sensitive if too close to our phones in our pockets and we had to have them re-made. Parking is also interesting! It is a busy area of town so be prepared to park in the parking garage.
We liked how close it was to entertainment and great food! We also very much enjoyed how nice and accommodating the staff were. Shout out to Deepa and Pamela!
Stayed in July 2023
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Reviewed: 9 July 2023
Kaya
United States4 reviews9.0“Clean room great staff perfect location !”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I stayed on the 6th floor and was unable to connect to wifi during my stay. the toilet paper the bathroom room wasn’t changed prior to my arrival. free parking is available but scarce (ended up having to park in the towne bank parking lot attached to the hotel and got a “ticket”/ note from management). But over all it was an immensely enjoyable stay! We’ll definitely be back next year !
only stayed a night to see a comedy show at the funny bone, super close walk and even closer drive!! I usually don’t write reviews but I really feel like i need to! We had the cleanest room!! i’m usually a complete clean freak when it comes to staying in hotels (rewashing bedding, disinfecting surfaces etc) but i have to say i was blown away when i walked into my room and could smell how clean it was! no dust or grime (and believe me i looked) you can smell the detergent on the *freshly ironed* sheets! I’ve stayed at a lot of hotels and a few Hilton Garden inn franchises, and though i was only here for a night the lovely staff (s/o Deepa!!) and room exceeded all expectations!
Stayed in July 2023
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Reviewed: 4 July 2023
Cathy
United States1 review9.0“Nice”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
No breakfast had to pay for everything no complementary nothing. Need better pillows.
Staff was awesome. Wonderful area, surrounded by everything food, shopping centers and ect.
Stayed in July 2023
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Reviewed: 2 July 2023
Jamie
United States1 review9.0“It was a great experience I would book again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
It was in a convenient location
Stayed in July 2023
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Reviewed: 15 June 2023
Michelle
United States2 reviews8.0“My stay was decent will stay again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
I'm not a complaining and the room I was in was a bit noisey because close to highway.However the next door occupants were loud as well. The drip in the bath tub kept me up a bit. Some Hiltons I stay give complimentary breakfast for awards members.
Like how the place is featured around many restaurants.
Stayed in June 2023
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Reviewed: 25 May 2023
Anna
United States4 reviews8.0“Great location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
More grass area within the property to play for my dog.
Friendly staff
Stayed in May 2023
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Reviewed: 22 May 2023
Shana
United States1 review8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
a little outdated. not much to dislike
it was clean and quiet
Stayed in May 2023
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