350 W Wolf Point Plaza, River North, Chicago, 60654, United States
#109 of 183 hotels in Chicago
Guests' ChoiceBased on 138 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 6 June 2024
Rex
United StatesParking situation
Location is perfect
Stayed in May 2024
Reviewed: 7 April 2024
Amy
United StatesSomeone from the staff entered our room at midnight while we were sleeping with towels that we had asked for much earlier. He was standing in the hall of our room while my husband was in his underwear making his way to the door. TERRIBLE!
Distance to the train.
Stayed in March 2024
Reviewed: 6 April 2024
Eleanor
United KingdomThe shower had low pressure & took a long time to warm up, the bar turned the lights off when we were sat in it despite opening times till 12pm (I was 10pm)
Location, the room was big and comfortable, the view from the bar was beautiful and the decor was lovely
Stayed in April 2024
Reviewed: 29 March 2024
Maya
United StatesWhen I arrived front desk assistant failed to properly check me in which resulted in a double charge on my credit card
Location! Perfect less traffic area but close to everything. Clean and professional staff . Welcoming . Manager was quick to fix any issues and even called me to confirm that everything was handled! I believe her name was Sara
Stayed in March 2024
Reviewed: 26 February 2024
Coralee
United StatesRoom was on the smaller side.
Staff was very polite, pool was clean, love the bedding and pillows.
Stayed in February 2024
Reviewed: 3 February 2024
Marie
United StatesLocation a bit far away and have to pay for parking on site
The buffet and the severes where amazing
Stayed in February 2024
Reviewed: 11 January 2024
Christine
United StatesPool was cold
Beautifully done.
Stayed in January 2024
Reviewed: 5 December 2023
Michelle
United StatesThe parking. No one told us you didn't validate. We paid everytime we left the parking garage. It got to be very expensive.
Stayed in November 2023
Reviewed: 2 October 2023
Junaid
United StatesThe AC was very noisy and had to eventually turn it off to sleep
Excellent location and clean rooms
Stayed in October 2023
Reviewed: 19 September 2023
Sophie
United StatesIt was closer to the business district than any cool downtown hangout. I bit expensive for what you got, especially after seeing rates in town after I had already booked. Did not offer a compensation program for loyalty spending at the IHG market. Unusual for a hotel not to offer an incentive to buy in their hotel. Bar hours were limited and the buffet was way too expensive. I was told on the phone the buffet was included, was surprised to see a $50 bill.
The room was clean and the staff were awesome. The market on site was expensive but helpful to have. The staff was helpful and allowed us to check in early.
Stayed in September 2023
Reviewed: 28 August 2023
Saber
United StatesThe decor in the hallways is dark and not cheerful. The room rate was a little expensive
The location, the lobby, the room and bathroom.
Stayed in August 2023
Reviewed: 27 August 2023
Linda
United StatesThe restaurant menu is very limited
Stayed in August 2023
Reviewed: 16 August 2023
Julie
United StatesBreakfast price too high for a Buffet. Parking garage price extremely too high. Not enough trash receptacles in the area.
location
Stayed in August 2023
Reviewed: 22 May 2023
Anil
IndonesiaOver priced..not worth
Nice restaurant
Stayed in May 2023
Reviewed: 9 May 2023
Lisa
United StatesThe layout was odd. Had to take 2 sets of elevators to the room. Our room, on the 19th floor, was noisy because the layout is in an atrium so all of the lower level noise projected up to the rooms. There was wallpaper peeling off of the bathroom wall and the first night we didn't have a full towel service. There were 2 beer pints sitting on the floor of the hallway the whole time we were there. It became a joke to see each morning if they were still there. Cleanliness was sub-par. The location is a hoof to food and transportation but at the same time, the view was lovely and away from most of the hustle and bustle.
We stayed 4 days. The staff was always extra pleasant and helpful. I felt safe and the lobby/common areas were very clean. There is a small bottega for water etc. The lobby bar has great views. The bed/pillows were very comfortable.
Stayed in May 2023
Reviewed: 11 April 2023
Paul
United StatesThe parking
Nice city view and good amenities
Stayed in April 2023
Reviewed: 8 April 2023
Sophie
United StatesWe took the morning brunch (quite expensive yet very good food), but tea is not included (whereas coffee is...), we had to pay extra. Should not be this way in this level of facility.
Nice location and staff.
Stayed in April 2023
Reviewed: 8 April 2023
Philip
United StatesMaid forgot to clean our room
very modern hotel, great view, excellent location
Stayed in April 2023
Reviewed: 3 April 2023
Elvin
TurkeyBreakfast was too repetitive
Everything was good
Stayed in April 2023
Reviewed: 26 February 2023
Johannes1968
Netherlandsbreakfast only open at 7am. Prefer 6:30
nice hotel bar!
Stayed in February 2023
Reviewed: 16 February 2023
Jessica
United Statesthe pool was pretty chilly and the water being poured in the pool had to be extremely close to freezing I put my hand under the faucet going into the pool and it was FREEZING
the lobby was really fun, loved the furniture
Stayed in February 2023
Reviewed: 27 October 2022
Dena
United Statesit was beautiful and great location.
Stayed in October 2022
Reviewed: 8 October 2022
Gb
United StatesGreat location—close to public transportation and attached to the Mart. The room was lovely and newly renovated. Very comfortable. It’s a bit loud because you’re in the heart of the city (bring earplugs), but very convenient and close to many, many food options.
Stayed in October 2022
Reviewed: 31 August 2022
Linda
United Statesrestaurant
Stayed in August 2022
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