1442 Western Avenue, Albany, NY 12203, United States
#3 of 44 hotels in Albany
Guests' ChoiceBased on 758 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 23 September 2023
Katherine
United StatesNothing
Cleanliness/ warm welcome from the staff.
Stayed in September 2023
Reviewed: 22 September 2023
Nicholas
United StatesA little expensive
Staff was excellent and breakfast was very good
Stayed in September 2023
Reviewed: 18 September 2023
Pilar
United StatesNo complaints. Maybe charge less.
Quick to reply. Breakfast.
Stayed in September 2023
Reviewed: 13 September 2023
Ariadna
United StatesPet fees are exorbitantly high
Great location and property. Very comfortable and clean. The breakfast was delicious and there was a good variety of cold and hot food. Staff was friendly and helpful!
Stayed in August 2023
Reviewed: 12 September 2023
Jennifer
United StatesThe floors in the room could have been cleaner. The window was opened when checking in.
The staff was very friendly. Love the fresh baked cookies. The beds are comfortable.
Stayed in August 2023
Reviewed: 12 September 2023
Monia
ItalyStaff is very polite and helpful. Very nice indeed
Stayed in September 2023
Reviewed: 11 September 2023
Sharon
CanadaVery spacious and clean rooms. Small things like the TV reception, microwave and bar fridge were great. Staff was friendly and helpful. Breakfast was well maintained and surprisingly good. They even had a very nice sitting area under a gazebo for smokers.
Stayed in September 2023
Reviewed: 4 September 2023
Melissa
United StatesI've stated here numerous times as it's very clean, friendly staff and excellent location.
Stayed in September 2023
Reviewed: 4 September 2023
Regina
United StatesGreat
Stayed in August 2023
Reviewed: 2 September 2023
Tara
United StatesNothing honestly, overall great experience. Maybe replace the trash bin on the 3rd floor the top was falling apart.
Great breakfast, probably one of the best.
Stayed in September 2023
Reviewed: 24 August 2023
Miranda
United StatesWhile the bathroom was huge…the shower was a little beat up and the sliding barn door did not give much in terms of privacy.
Staff was wonderful, lots of amenities and extras
Stayed in June 2023
Reviewed: 18 August 2023
Charmaine
United StatesN/A
The breakfast was good.
Stayed in August 2023
Reviewed: 17 August 2023
Zina
United StatesIt was a great stay, nice staff and great accommodations!
Stayed in July 2023
Reviewed: 14 August 2023
Mark
United StatesShower needs liner in addition to shower curtain.
The small amount of scrambled eggs and sausages were good: nothing special but good nonetheless.
Stayed in August 2023
Reviewed: 10 August 2023
Elizabeth
United StatesVery clean.Yummy breakfast. Friendly and welcoming staff. Thank you!
Stayed in August 2023
Reviewed: 7 August 2023
Alice
United StatesWhile loved that breakfast was included with a good variety of options especially hot items, for the price point would have liked a bit better quality food available. Also didn’t like we could hear folks in the next room and late at night could hear someone knocking on a door down the hall repeatedly.
Immaculately clean rooms and bathrooms!!! Availability of quality amenities: Pool, gym, business center, free parking/wifi. Liked that breakfast was included & warm cookies in the afternoon. Water bottles hilton honors members at check in were a nice touch. Staff: Kudos to Craig for an efficient check in and follow up with a text to ask if we needed anything to make our stay perfect.. Kudos to Diana for her kind care during breakfast!
Stayed in August 2023
Reviewed: 5 August 2023
Rj-ciute
United StatesThe bed was too soft used to more firm matress.
The location was great. Hotel was very clean.
Stayed in August 2023
Reviewed: 1 August 2023
Jeffra
United Statesall staff were friendly and helpful. they provided info on restaurants, directions ect. Great location. Breakfast was plentiful and the breakfast staff was very helpful. Very clean and easy access to parking lot.
Stayed in July 2023
Reviewed: 1 August 2023
Adoneshia
United StatesIt was ok, one staff member who called me was very rude with how she spoke to me. Nathaniel was very very nice and accommodating.
Location
Stayed in July 2023
Reviewed: 31 July 2023
Bernadette
United StatesStaff was very friendly. Room was clean, bed comfortable.
Stayed in July 2023
Reviewed: 29 July 2023
Evamarie
United StatesThere was a bad smell when the air conditioning was on (like stinky feet) at first we thought it was the carpet, but tracked down the smell to the air conditioning unit.
The breakfast was great. Big selection. Something for everybody’s dietary needs. The pool was clean and very warm.
Stayed in July 2023
Reviewed: 28 July 2023
Людмила
RussiaLocation is very convenient, we love Saratoga race course and this hotel is definitely affordable in comparison with Saratoga summer hotels. It takes only 30 min to enter the race
Stayed in July 2023
Reviewed: 25 July 2023
Alma
United StatesIt is very spacious and the staff was cordial and helpful!
Stayed in July 2023
Reviewed: 25 July 2023
Yulissa
United StatesNA
Staff was attentive and facility was family friendly. Healthy breakfast provided.
Stayed in July 2023
Reviewed: 23 July 2023
Trish
AustraliaMeet expectations. Good cookies, thank you.
Stayed in July 2023
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