3400 Parkwood Boulevard, Frisco, TX 75034, United States
Based on 298 hotel reviews
5.8Cleanliness
6.7
Comfort
6.7
Location
8.3
Facilities
6.2
Staff
7.5
Value for money
6.5
Free WiFi
5.9
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End of dialog contentReviewed: 5 December 2022
Alvin
United StatesMy room door lock appeared pryed and it was properly fixed.
The courtesy of the staff was better than expected
Stayed in December 2022
Reviewed: 4 December 2022
Alexia
United StatesIt was ants in my hotel
The coffee was good
Stayed in November 2022
Reviewed: 21 November 2022
Lanette
United StatesParking lot was dark. being 2 women, felt uncomfortable. breakfast was not much!!! went about 8:15. eggs, what was left was dried up, really had my heart set on those holiday inn cinnamon rolls!! there were none. sausage gravy looked dried up. was told I just needed to stir it. pancake machine was broke and told it had been broke for some time.
staff was friendly. bed was comfortable.
Stayed in November 2022
Reviewed: 21 November 2022
Geisinger
United StatesNot enough competent staff Our room door didn’t lock. Staff that set out breakfast did not care. Evidence around every turn that repairs were not being made. Sink drained slowly
Good location
Stayed in November 2022
Reviewed: 21 November 2022
Delisa
United StatesComplimentary breakfast was horrible
The location
Stayed in November 2022
Reviewed: 21 November 2022
Kembri
United Statesn/a
close to venue, comfortable bedding
Stayed in November 2022
Reviewed: 18 November 2022
Stephanie
United Statesconstruction
convenient and reasonable price
Stayed in September 2022
Reviewed: 14 November 2022
Austen
United StatesThe place was pretty filthy, the side door was broken, so it never locked. The room was okay, until I laid down in a crater in the mattress, was very uncomfortable to say the least. We found a snickers bar under the beds overhang. Didn't dare to eat it though, so can't say if it was still good.
The staff was friendly enough
Stayed in November 2022
Reviewed: 12 November 2022
Thierry
United States?
staff was kind
Stayed in November 2022
Reviewed: 4 November 2022
Mrs
United StatesClose and convenient to everything within the area was very easy to find a venue that we was invited to that weekend and the venue was 5 minutes away that's the part we love the most
Stayed in October 2022
Reviewed: 2 November 2022
Jeremy
United StatesMy room door lock malfunction and no maintenance was available the entire weekend.
Customer friendly staff, Price was very reasonable & Free breakfast was more than what I expected for good choices.
Stayed in September 2022
Reviewed: 31 October 2022
Jeff
United StatesRoom 209 needs repairs. The carpet outside the bathroom has a large stain from a probable bathroom leak. The bathroom floor needs replacing as it is "soft," again from a leak. The lamp shades are cracked. The view was of the roof from another part of the hotel. Room needed a good vaccuming.
Breakfast was as expected. A variety of offerings.
Stayed in October 2022
Reviewed: 17 October 2022
Diana
United StatesWe reserved 2 rooms - the room our son was in, the water in the bathtub ran all the time. We could
Located close to where we having an event
Stayed in October 2022
Reviewed: 12 October 2022
David
United StatesStay would have been better if just once our room had been cleaned. Each morning we requested the room be cleaned only to find each day when we returned to the hotel it had not been done. We spoke to the front desk every morning and night and were told it would be handled but it wasn't. Day 4 Housekeeping reported they cleaned our room but they had not. This was just disgusting...5 days of trash, 5-day pile of used, damp towels in the bathroom, no clean sheets, room not vacuumed, dusted, nor sanitized.
What breakfast? Coffee was consistently empty, food bins were empty numerous times, no milk, butter or yogurts in the fridge, no plates or silverware available. But I will say when food bins were stocked the food was warm and tasted good.
Stayed in October 2022
Reviewed: 9 October 2022
Roxanne
United StatesI was perfectly happy
The room was very clean air conditioner was excellent it was very quiet. Just very relaxing
Stayed in October 2022
Reviewed: 6 October 2022
Stella
United StatesNot much to like to accept locate.
The room are okay. The hold hotel need improvement. The locate is great for another hotel.
Stayed in October 2022
Reviewed: 5 October 2022
Crystal
United StatesKey card machine was out. Beds were too firm for me. Had to wait awhile for morning staff so I could checkout.
Location is great. Hotel was clean.
Stayed in September 2022
Reviewed: 3 October 2022
Sylvia
United Statesna
clean
Stayed in October 2022
Reviewed: 3 October 2022
Tanya
United StatesRoom was horrible. Bathroom tub drain wasn't working properly very slow drain. Bath tub faucet was broken, ceiling had a water leak and floor had cracked holes and toilet had urine at the bottom. Wall outlet was coming out of wall with big hole. Bed was very uncomfortable you can feel the springs from it.
Location was perfect.
Stayed in October 2022
Reviewed: 16 September 2022
Justin
United StatesAwesome breakfast. Great location. Good environment.
Stayed in September 2022
Reviewed: 13 September 2022
Lee
United Statescarpet was soaked with water seemingly from AC condensation. Manager did not respond to call and the hotels was full!
Stayed in September 2022
Reviewed: 11 September 2022
Kevin
United StatesThey need to make sure key machine is working at all times, house keeping should be available on request not to tell a customer that you can only get house keeping before 10am.
The location was great close to a lot of places.
Stayed in September 2022
Reviewed: 8 September 2022
Mohamed
United StatesFloors are dirty ants and bugs on the carpet staff refuse to clean told me to go to another hotel. Unprofessional staff and internet is terrible never works very slow had problem to use laptop and kids iPad boring inside hotel very bad hotel not recommended
Nothing
Stayed in September 2022
Reviewed: 6 September 2022
Keely
United StatesTerrible facilities with no cleaning. Had to request housekeeping three times and finally on our 4th day of 5 day stay, they came to clean our room and give new linens and towels. Along with the uncleanliness, there were so many things broken and wrong that shouldn’t have been. Electrical closet on the 5th floor for example, was unlocked and open our whole stay which isn’t safe. They had a smoke detector covered with tape. And then the paintings on the wall aren’t attached properly. One almost fell on my minor child and almost crashed into his head. Dangerous.
The outside of the building is pretty.
Stayed in September 2022
Reviewed: 5 September 2022
Shawn
United StatesRoom was semi-dirty, wallpaper peeling, hallway had food trash laying on floor near elevators for several hours, dresser drawers wouldn't stay shut and hot water took forever to come thru. Also, the reservation was somehow switched from double queen to single king. Dirty, used condom in elevator and had to wait over 20 minutes for clerk to appear at front desk for check-in. No coffee in the room and coffee in the lobby was awful.
Nothing.
Stayed in September 2022
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