could’ve used more maintenance

friendly staff

Stayed in March 2022

No Continental breakfast, but they did have a restaurant that you could buy breakfast.

Stayed in November 2021

Dining facilities weren’t available due to staffing issues. Cleaning service not available daily due to staffing issues. Pet fee was issued which was not disclosed when booking only upon arrival. Sleeper mattress was horrible.

Room was big enough for my family. The mattress for the king was better than expected. Cleaning staff was very friendly. Location is difficult to beat. Restaurants in the area are very good.

Stayed in October 2021

The toilet was extremely low to the ground. With arthritis it was hard to access. The accessible room was way to far from the entramce/exit.

Nice staff and very clean. If I knew this hotel allowed pets, I would not have stayed here, but the only way I found out was because I saw a few people taking their pets outside, again it was bery clean and quiet

Stayed in September 2021

Lights in parking lot burned out or not working. Room had musty odor. Restaurant not open.

Stayed in August 2021

Pool was green and closed! Room was not cleaned well prior to our stay! Photos attached

Nothing

Stayed in August 2021

The bed linen on one of the beds was dirty.

. The front desk attendant , Shanice was very courteous and helpful in changing from the first room that smelled of mold or mildew perhaps. Then to another room where the linen was dirty but that’s bit her fault.

Stayed in August 2021

It’s sad that the traditional complementary breakfasts may become a thing of the past.

I didn’t have breakfast. Breakfast prior to Covid-19 was included in the room price and was complementary.

Stayed in July 2021

No Compliment breakfast

Stayed in July 2021

Blankets had stuff all over them, it was super dusty (they’re low staffed) and blankets weren’t changed knowing stains were on them, their were hair strands on bed and Bobby pins laying on side tables which indicates nothing was wiped down at all, because if it was the Bobby pins would have been seen and their wouldn’t have been tons of dust on everything. Pool was super dirty as well. I would have added more pics but it was late with the kiddos when we got in but the pic added was between the beds which was night stand! Given the fact of COVID going around they should want to keep their guests safe by sanitizing and keeping germs down and away from everyday travelers.

The front desk was awesome and the young girl with the long hair who is mixed was super sweet and helpful and I wish I could spell/ pronounce her name ♥️

Stayed in July 2021

Front desk was usually unattended with people waiting and frustrated.

Close to where we wanted to be. Room attendants were very nice and accommodating.

Stayed in July 2021

Very clean

Stayed in July 2021

Not properly sanitized, dirty shower

Not much

Stayed in June 2021

Awesome stay, friendly staff

Stayed in July 2021

I could see that the staff was trying to help and make arrangements for me to have a comfortable stay. but the room was not clean. one of the beds was full of hair and dirty sheets. bathroom was dirty.

The little staff the hotel had where very friendly.

Stayed in June 2021

Very dirty poor maid service despite several requests. Moved to 2 different rooms. Definite mold problems in room. Caused allergy issues. Really bad when you cannot breath! Pool was closed entire stay. Staff made promises never kept. General Manager never called back to assist with issues.

Stayed in July 2021

Excellent hotel will stay again

Stayed in July 2021

Pool was not working and didn't realize for the money you pay you had to buy your breakfast for 14.99 a person 😒

Stayed in July 2021

The overall experience was nice.

The breakfast was decent enough.

Stayed in July 2021

The staff --- they were having computer issues or something when i arrived -- i waited - no eye contact, no acknowledgement, no "we'll be right with you" i stood for so long, i ended up sitting down (1 set of 3 ppl ahead of me) finally after the other people left i walked up to the desk and yet again, barely any eye contact, "oh you're checking in" --- had to go 3 times to the room because keys didn't work --- 2 x to one room and 1x to last room that still wouldn't open with keys --- the guy working there pulled out his orange hammer and tried to bang the magnets loose --- still no luck - they let me in my room with a regular key and when i asked how i was supposed to get in my room if i left they said oh we can let you back in.--- wth?..and no don't blame this on covid and lack of personnel...a little bit of customer service, acknowledgement, ownership would help - a high schooler has better interpersonal skills....

Stayed in July 2021

Had to pay for the breakfast

Stayed in July 2021

Our bathroom tub was damaged and it smelled late urine when entering the facility and my room. Also the pool was closed the whole trip and that was the whole point of booking was the pool..

Easy to get to.. it was in an great spot for shopping food and gas..

Stayed in July 2021

Every thing was great

Wonderful

Stayed in May 2021

I feel disappointed for a Holiday Day Inn, bathroom curtain was filthy, pool had weird insects, water was cloudy and no bath towels. Trash everywhere. The room was dusty and smell humid. Ice machine was broken. No toilet paper in the room.

The location was good.

Stayed in June 2021

All was great

Breakfast was ok but for 8.00 you should have more items

Stayed in June 2021