9104 Keystone Crossing, Indianapolis, IN 46240, United States
#73 of 148 hotels in Indianapolis
Guests' ChoiceBased on 442 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 18 June 2024
Brown
United StatesIt's right next to the freeway, so there's a constant hum of traffic.
We enjoyed the nice large room and the desk area for my computer. Having a small kitchen is nice to have as well.
Stayed in March 2024
Reviewed: 21 May 2024
Charles
United StatesPoor TV channel selection and options...great, if you are a traveler with personal code #/addiional viewing options at your residence. Seniors and many others do not plan to have a very limited selection of channel options when paying at this level for a motel room...did not appreciate such poor TV. They also did not have a "bath chair" available on-site.
Kept very clean...and the staff seems to sincerely care about the clean appearance.
Stayed in May 2024
Reviewed: 14 May 2024
Donna
Trinidad and TobagoOne of the day staff could have been a bit more helpful
The room was clean and had all the amenities
Stayed in May 2024
Reviewed: 11 December 2023
Joi
United StatesI was given a hard time upon arrival, the receptionist made it like my rooms weren’t paid for n my rooms were paid for days in advance told me would call manager to see why she was having trouble finding my reservation but continue to have me and my small children waiting dnd they were exhausted. She checked in 3 ppl before she called her manager. Finally after 45 mins she said she found it due to her manager telling her that I had booked days in advance
It was beautiful snd by everything. Room was clean.
Stayed in December 2023
Reviewed: 22 November 2023
Maria
United StatesRoom quality was not up to expectation. Hallway and common areas showed signs of wear.
Friendly staff and convenient location. Room was clean enough.
Stayed in November 2023
Reviewed: 24 October 2023
Floretta
United StatesThere was no ketchup or oatmeal during breakfast
Great area
Stayed in October 2023
Reviewed: 8 October 2023
Kate
United StatesAlthough we asked to have our room cleaned, they never cleaned it. This happened for 3 days. Very annoying.
Location. Breakfast. Room was nice
Stayed in October 2023
Reviewed: 7 October 2023
Tim
United StatesNoise from the freeway was terrible. Efforts were made to reduce it with curtains but were ineffective. Need triple pane windows or something. I recommend not putting guests in freeway facing rooms until all others are full.
Staff was excellent, very friendly and helpful. Room design and cleanliness were also very good.
Stayed in October 2023
Reviewed: 31 July 2023
Kristie
United StatesThe elevator was really noisy and old looking. I wish there was more than one waffle maker. There was a long wait.
The room was a nice size. The staff was friendly and helpful. Everything was clean.
Stayed in July 2023
Reviewed: 20 July 2023
Staci
United StatesBreakfast options were pretty limited
Location to expressway Restaurants/ shopping nearby
Stayed in July 2023
Reviewed: 10 July 2023
Jamie
United Statesthe elevator was horrible. only one working and it felt like it was going to break at any moment
Stayed in July 2023
Reviewed: 3 July 2023
Nicole
United StatesBookings.com false advertising of rooms with jacuzzi tubs and the hotel having a pool. Do not feel the rooms were 100% complete from the renovations. The initial price I booked the hotel at was not value for what I expected to get(pool and jacuzzi).
I was happy overall with the comfort of the room and it offered clean air and great water for showers.
Stayed in July 2023
Reviewed: 12 June 2023
Shockley
United StatesThe blind in our room would not close. The mattress was worn and uncomfortable.
The staff were really nice and accommodating.
Stayed in June 2023
Reviewed: 12 June 2023
Sharon
United StatesBetter selection for breakfast need Turkey products.. one elevator wasn’t working touch time spent waiting on a elevator I was on the 6th floor you should inform guest of things of this nature at check in
The suites are wonderful
Stayed in June 2023
Reviewed: 25 May 2023
Jill
United Statesright next to the interstate but it is a little difficult to get to
nice, clean room, good breakfast
Stayed in May 2023
Reviewed: 16 May 2023
Tremayne
United StatesLocation
Stayed in May 2023
Reviewed: 7 May 2023
Brian
United Statesonly 1 of 2 guest elevators were working during our stay. there was actually about a 6 hour period where no elevators worked and we had to carry our 2 year old up the the 4th floor.
brand new facility. friendly staff. great breakfast.
Stayed in May 2023
Reviewed: 21 April 2023
Robyn
United Statesrooms are smaller than other Home 2
I like the set up of Home 2
Stayed in March 2023
Reviewed: 21 April 2023
Marious
United StatesThe only complaint was our room was located right next to the highway.We heard the traffic all night long.
Staff was very friendly and helpful!
Stayed in April 2023
Reviewed: 28 September 2022
Beverly
United StatesConstruction completed
The breakfast was great!
Stayed in September 2022
Reviewed: 26 September 2022
Brittany
United StatesThe noise level and interruption from a wedding party that was there. They kept us up all night.
The staff was very kind, the facilities were pretty good.
Stayed in September 2022
Reviewed: 24 September 2022
Trisha
United StatesI know they are in the process of renovating, but the bathroom we had could have used some updating, so hopefully that’s on their list!
The location was great and the breakfast was amazing with lots of options.
Stayed in July 2022
Reviewed: 23 September 2022
Grier
Dominican RepublicNo pool or laundry facilities as was pictured but understand new renovations
Location and place was quite, clean and comfortable an the staff was friendly and helpful
Stayed in September 2022
Reviewed: 12 September 2022
Amanda
United StatesNot sure what chemicals are used for the bed sheets, but I had an allergic reaction. Nothing bad, just itching in eyes. Used Benadryl.
Location was good
Stayed in September 2022
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