10100 North Capital of Texas Highway, Austin, TX 78759, United States
#182 of 210 hotels in Austin
Guests' ChoiceBased on 240 hotel reviews
6.4Cleanliness
6.9
Comfort
7.0
Location
7.8
Facilities
6.6
Staff
7.6
Value for money
6.9
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2022
Merilee
United StatesHair in all the drawers, dirty bathroom, fridge and microwave
Staff was nice
Stayed in September 2022
Reviewed: 11 September 2022
Joseph
United Statesold, rust bathroom shower bars, smell of drug smoking throughout the building, didn’t always have breakfast available when they said, the dishes are cheap and disgusting, they don’t clean the remote control, the carpeting needs to be replaced, and pillows are cheap and worn out.
Close to the highway and spacious rooms.
Stayed in September 2022
Reviewed: 6 September 2022
Hitesh
United StatesAs soon as we entered the room, there was an overwhelming smell of smoke emanating from it. We requested the front desk to give us another room which they did. And guess what, this one had bugs!
Stayed in September 2022
Reviewed: 4 September 2022
Jeff
United Statesonly sign designating which hotel it was is covered by trees. room was not clean; floor was sticky; microwave was dirty- had food & hair in it; sink was not clean; bathtub/shower acrylic/plastic handle used to get in and out of tub was stained with dark mold. Shower curtain too small to keep water from getting all over the floor. online it said free breakfast included- I don’t consider oatmeal and coffee breakfast… I wouldn’t even call it a continental breakfast ( no breads, no fruits, no jams/jelly). bedsheets were rough and worn. when trying to checkout, no manager or anyone other than cleaning staff were available… I was told they were running late! so I left without a receipt or proof of checking out… cleaning lady said she would tell them I checked out & I would receive an email confirming I had checked out… still no email
location was close to the convention. a/c was excellent
Stayed in September 2022
Reviewed: 3 September 2022
Emily
United StatesHad roaches and stains everywhere and smelt like dogs
Stayed in August 2022
Reviewed: 2 September 2022
Hans
United StatesI really misst a drinking water dispensing Station.
I believe that this is the best value stay under $100.00 around.
Stayed in September 2022
Reviewed: 31 August 2022
Scott
United StatesThere was a lot of dried mud in the parking lot from where dirt had washed down out of the landscaping, and it made the property look junky. It wouldn't have taken much to shovel it back into the nearby planters.
The location was convenient and easy to access. The bed was comfortable, and everything worked as it should.
Stayed in August 2022
Reviewed: 24 August 2022
Georgianna
United StatesPet hair everywhere. Moved rooms and then it smelled of marijuana.
There was pet hair all over beds. Moved rooms and
Stayed in August 2022
Reviewed: 29 July 2022
Sandra
United StatesCleanless
I canceled the booking after saw the bedroom
Stayed in June 2022
Reviewed: 29 July 2022
Robert
United Statesproperty looks a bit worn down
good location; near my work; good price
Stayed in May 2022
Reviewed: 18 July 2022
Karen
United Statespeople standing around outside not a good look
location
Stayed in July 2022
Reviewed: 15 June 2022
Dansby
United StatesThe toilet backed up and the desk told me to plug it, the desk said that's the only way it would get fixed.
Price
Stayed in June 2022
Reviewed: 24 May 2022
Gabriel
United StatesFilthy blocked toilet, very noisy ac, and location overall is right next to a noisy highway. Could not sleep at all.
Stayed in May 2022
Reviewed: 24 May 2022
Kellum
United StatesThe room smelled horrible and the staff did not care. We bought our own fresheners and tried everything but it continued to smell during our entire stay.
Nothing
Stayed in May 2022
Reviewed: 17 May 2022
Christina
United StatesABSOLUTELY NOTHING.
Great Location & EASY check in.
Stayed in May 2022
Reviewed: 15 May 2022
Charlette
United StatesThe fire alarm kept going off one night. Also there were body hairs on my towel and bedspread on arrival.
location and price
Stayed in May 2022
Reviewed: 28 April 2022
Will
United StatesN/A
staff very courteous, room a little dank/dusty but was okay overall
Stayed in April 2022
Reviewed: 26 April 2022
Bobby
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 April 2022
Earl
United StatesThe shower was slippery, the bed had fleas, no plates, cutlery, cups, and breakfast was a joke. I went down at 6 am, 7 am and 9 am to see if anything would be put out that would resemble breakfast. ( a couple of oatmeal packets and a few granola bars, coffee that I don't drink) There was a family sleeping in the reception area very disturbing (a young girl and a mother) No staff with knowledge of the area at night or at the counter from 6am - 8 am to ask about breakfast.
The pillows were perfectly soft, and the refrigerator, tv, and microwave worked.
Stayed in March 2022
Reviewed: 12 April 2022
Jim
United StatesThe room smelled of mold/mildew. The TV remote did not work. The shower water pressure was very weak.
Stayed in April 2022
Reviewed: 29 March 2022
Lynn
United Statesroom behind elevators woke up several times.
location good
Stayed in March 2022
Reviewed: 23 March 2022
Storm
United StatesWish they had coffee machines in the rooms. Would love to see a Keurig Machine next time we're here. The coffee in the lobby was okay, but much weaker than what we're used to. Breakfast was oatmeal bars or instant oatmeal. Coffee "creamer" was high sugar -- not good for someone trying to keep blood sugar down. No milk available.
Excellent location. Good price.
Stayed in March 2022
Reviewed: 21 March 2022
Tiesha
United Statesno pool to swim nor no gym.
closeness to freeway and stores.
Stayed in March 2022
Reviewed: 23 February 2022
Morgan
United Statescar was vandalized
leaks in the room
Stayed in January 2022
Reviewed: 20 February 2022
William
United StatesThe place was a dump. I will never stay there again and probably never use booking.com again.
What breakfast. Wrapped muffins, instant oatmeal, instant coffee… decaf only. Complete false advertising.
Stayed in February 2022
Oconomowoc, USA
Westport, Ireland
Marrakech, Morocco
Palm Desert, USA
Istanbul, Turkey
Narzole, Italy
Nelson, Canada
Matera, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content