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Reviews of Quality Inn Mt Pleasant 2 stars

2515 W. Ferguson Rd., Mount Pleasant, TX 75455, United States

#8 of 8 hotels in Mount Pleasant

Guests' Choice

Review score

Based on 148 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    6.6

  • Facilities

    5.2

  • Staff

    7.0

  • Value for money

    6.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good place to stay when your travel around mount pleasant

    Stayed in July 2024

  • Reviewed: 23 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee In the morning

    It was good this time everything was nice and decent.

    Stayed in July 2024

  • Reviewed: 12 May 2024

    6.0
    Great Value Excellent staff person.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Its just kind of old and less attractive.

    good price

    Stayed in May 2024

  • Reviewed: 2 May 2023

    5.0
    Small town hotel operation.
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Arrangements made for a family member.

    Stayed in February 2023

  • Reviewed: 25 April 2023

    6.0
    it was worth what i paind
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    the rooms could be painted and updated.

    i did not eat. i did not eat.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    5.0
    It was okay
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    THE BED

    Stayed in April 2023

  • Reviewed: 15 March 2023

    4.0
    Read reviews before you book
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sheets were unironed and looked as though they had not been changed. When I questioned it with staff they told me they don't iron bedding. Outside area was filthy. Room was clean but stained carpets and very dated. Loo was loose from wall. Whole things needs some tlc, but it was cheap, i guess you deffinatly get what you pay for.

    It was close to motorway for our continued travel

    Stayed in March 2023

  • Reviewed: 17 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very uncomfortable. The road to the hotel was too rough and they were out of supplies for breakfast.

    The rates were affordable. The room was spacious.

    Stayed in February 2023

  • Reviewed: 1 November 2022

    4.0
    poor cleaning habits , leaking ceiling
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    everything

    nothing

    Stayed in October 2022

  • Reviewed: 24 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpets were filthy w stains. Just nasty!!

    The price

    Stayed in October 2022

  • Reviewed: 19 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Night manager was rude Shower didn't function properly Sink handle broke during stay

    Well priced, decent breakfast, conveniently located right off the freeway.

    Stayed in October 2022

  • Reviewed: 19 September 2022

    4.0
    I will not return for another stay and I will not recommend this place to family and friends.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    I was very disappointed with the rooms. There were dead bugs in my room. The sheets and blankets in my granddaughters room were dirty with stains. Both rooms smelled like smoke and we had non smoking rooms. We were out late and had to go to the office to get our rom keys reactivated. Twice. That was an inconvenience.

    The breakfast was great! The staff was great!

    Stayed in September 2022

  • Reviewed: 7 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My bed was so small. when I booked I thought I was getting 2 queen beds

    Stayed in September 2022

  • Reviewed: 22 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room smelled like mildew, n felt damp! I paid a $50 deposit, I did NOT SMOKE R DAMAGED ANYTHING! Can I please get my $50 back? WILL NOT BOOK HERE EVER AGAIN!

    The bed was comfortable

    Stayed in August 2022

  • Reviewed: 13 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the poor condition of the bathtub and the parking lot. It was trashy.

    the A/C was cold

    Stayed in July 2022

  • Reviewed: 23 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn't clean. A/C didn't work, tub extremely slippery and small.

    Location

    Stayed in July 2022

  • Reviewed: 8 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were told out had a hot breakfast (waffles) but none there. We had dirty pillowcases. The shower barely drained. The receptionist in the morning said they couldn’t do something with the breakfast because they didn’t have more staff, but clearly she wasn’t doing anything and couldn’t be bothered to walk 12 feet away.

    Coffee

    Stayed in January 2022

  • Reviewed: 24 December 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very uncomfortable bed, dirty stains on sheets and comforter. Insects in the room, hair dryer barely hanging onto the wall. Lights not working, stains on the floors

    Friendly staff, priced right.

    Stayed in December 2021

  • Reviewed: 19 October 2021

    6.0
    We have stayed there before, and it was all right; we will, probably, not stay again.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    carpet was not clean...no phone in the room...clock did not work....refrigerator did not work....bed was not comfortable...fire extinguisher had not been checked recently They seemed to be remodeling the top floor; so, things may improve later.

    found out, after we checked in, that they did not have breakfast -- because of lack of staff.

    Stayed in October 2021

  • Reviewed: 23 September 2024

    8.0
    Comfortable and affordable with outstanding staff.
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room could have used an update. Some furniture wasn’t 100% functional but I feel that the price directly reflected the condition. If someone wants perfection this is not the place. If you want value with professional kind staff at a cheap price this is definitely the place.

    I had a room with a spa. The Inn is a small property and I like that. The staff was extremely friendly and the desk clerk went above and beyond to work with me on what option was best for me since I booked through a 3rd party and not directly with the hotel. I asked for extra from housekeeping and although her cart was already stocked and accounted for, she still accommodated me. That meant more work for her, yet she maintained a smile and was kind the entire time.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    1.0
    Pitiful, pathetic, sad, and sick. Won't make that mistake again
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything!!! Television remote did not work. Had to call the service guy to bring me another one. One of the bed lamp bulbs was out, had to get that fixed. The sink faucet leaked water when you turned it on, so I got set brushing my teeth, and washing my face. Had to stick a towel around to try and stop the water from running on the floor. Commode was loose, and rocked Everytime I sat down on it. Was overcharged $100 for the deposit, to protect me from doing any damage to the room. And the room was not even worth me being charged for possibly doing that. Then had to have the room inspected before I left!!! That was a DAMN INSULT TO ME!!! Glad I only spent $43.00 on the room, because it was not worth more than that!!! Will not be staying at that hotel/motel ever again!!!!

    Did not eat breakfast, but the juice machine was out of service!!! I did not see any meat to choose from to eat either, only eggs

    Stayed in September 2024

  • Reviewed: 25 August 2024

    1.0
    Wasn’t there long couldn’t stand smell carts were everywhere
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a pissy smell

    Nothing

    Stayed in August 2024

  • Reviewed: 26 July 2024

    1.0
    The stay was awfully
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The ac could of worked better the service could of been way better and the rooms need to be cleaned every day not unless the customer tells you different

    The breakfast was cold the coffee machine was broke . There was not many choices in food The ac was not working properly we had to clean our on room and we had to go take our dirty towels to exchange for clean ones

    Stayed in July 2024

  • Reviewed: 22 July 2024

    1.0
    Terrible place to stay even though the staff were nice the rooms were terrible!!
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night

    my room smelled like mildew and I started coughing the moment I walked in the door and went back to see if there was better room..the money for the rooms is not worth it and I will not be back.

    Didn't eat it..I wasn't comfortable of the place..really nasty looking and I really would like some of my money back..that place needs a make over immediately!

    Stayed in July 2024

Showing 1 – 25

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