5828 I-27 S, Lubbock, TX 79404, United States
#53 of 73 hotels in Lubbock
Guests' ChoiceBased on 359 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.0
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 16 June 2024
Greg
United StatesPool was closed during my time along with the hot tub. A vehicle was stolen one night while I was there and there was no secure main entry after hours... anyone could come and go at will. I also couldn't get a Handicap room.
Breakfast was decent.
Stayed in May 2024
Reviewed: 11 June 2024
Brianna
United StatesThe bath tub had roaches and it was a little dirty all around the motel. The doors looked like they had been broken before.
Easy to find. Staff was helpful and friendly!!
Stayed in June 2024
Reviewed: 16 May 2024
Sandra
United StatesThe couch in the room had many stains, like someone spilled soda all over it. There were stains on the ceiling as well.
It was convenient, beds were very comfortable, breakfast bar had a lot of variety.
Stayed in May 2024
Reviewed: 29 April 2024
Ken
United StatesI got charged for 2 rooms. And can’t get refund for the one I cancelled
Ok
Stayed in April 2024
Reviewed: 26 April 2024
Janie
United StatesCleanliness bathroom floor was dirty had not been swept or mopped, dresser drawers had lint & sticky ,carpet not vacuumed.😏
Breakfast was very good food hot everything available for self service enjoyed small waffles for breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Jennifer
United StatesVery good pricing, super nice and clean.
Stayed in April 2024
Reviewed: 22 April 2024
Bethanie
United StatesThe staff wasn’t super friendly or welcoming. The few interactions I had were ok, nothing that said come back.
The property was clean but the fridge smelled bad, other than that everything was clean. The location was great. We enjoyed the pool and hot tub.
Stayed in April 2024
Reviewed: 22 April 2024
Carolette
United StatesThe breakfast was cold. The refrigerator in the room didn't work. It didnt get cold. The breakfast has been better in the past. The gravy was too thick and cold. The vents were blowing directly on the food. Microwave wasnt available to heat the food. We had to ask the attendant to warm it up and he overdid it and the food was tough after he took it out the microwave. I have had better experiences with this hotel. Not sure what was wrong this time. No complaints about the room; just the food. But it was free so...
Stayed in April 2024
Reviewed: 13 April 2024
Ryan
United StatesRoom was clean
Stayed in April 2024
Reviewed: 27 March 2024
Pennington
United StatesSide door was loud every time someone came in n out and we were on the second floor and it was super loud throughout the night
I did not get a chance to eat breakfast and but I loved the quietness and privacy and the up to date room amenities
Stayed in March 2024
Reviewed: 19 March 2024
Antranette
United StatesI've stayed at this location plenty of times before and the past has been great, this recent stay was just decent. The bathroom tub knob was broken, there was rust around the toilet as well.
The rates were great, the pool was great for my kids that's the reason for the stay.
Stayed in March 2024
Reviewed: 12 March 2024
Morales
United StatesHow people leave the floors all wet when leaving the pool & it not being moped right away. The dining tables were dusty.
The breakfast variety was good. I was worried the room was going to smell like cigarettes like the non-smoking hallways but not at all it smelled clean. The towels smelled clean.
Stayed in March 2024
Reviewed: 18 November 2023
Villarreal
United StatesIt was outstanding
Quiet and clean
Stayed in October 2023
Reviewed: 2 October 2023
Jebousek
United StatesBreakfast was not good Had to bring my dirty towels to the front desk to get clean ones
Breakfast was not very good Location was good Parking was good
Stayed in October 2023
Reviewed: 17 September 2023
Katrina
United StatesCarpet seemed to have an odor.
Easy to get to.
Stayed in September 2023
Reviewed: 5 August 2023
Cynthia
United StatesThat there wasn't enough towels for a family of 4
Comfy bed, clean
Stayed in August 2023
Reviewed: 15 June 2023
Billy
United StatesNothing
Clean and looked well kept. Location was just right for what we were there for.
Stayed in May 2023
Reviewed: 12 June 2023
Shiela
United StatesRoom was dirty. Lobby had a bad smell. No pool towels. No extra towels. No bedding for the pull out bed.
Breakfast was good. Good location for my trip.
Stayed in June 2023
Reviewed: 7 May 2023
Dawn
United StatesOne staff member threatened to call the cops and make my 20 yr old daughter leave because she is under 21 and I was not at the hotel with her at he moment. I was staying there with her but I was visiting another family member at the time and my daughter had come back to the hotel before I did.
Clean, comfortable, had a pool
Stayed in March 2023
Reviewed: 25 April 2023
Michael
United StatesWaffles for breakfast. Rooms were very scarce when I started my search on a Friday afternoon. This property was an excellent value when there was price gouging amongst other hotels.
Stayed in March 2023
Reviewed: 16 April 2023
Ashley
United Statescould’ve been a little cleaner but wasn’t bad
staff was very nice and accommodating
Stayed in March 2023
Reviewed: 10 April 2023
Terry
United StatesThey seemed to have a shortage of towels, was our only issue.
Had great stay,kids enjoyed the pool.
Stayed in April 2023
Reviewed: 23 March 2023
Roberto
United StatesHot tube wasn’t hot enough
Allways clean, Staff is Allways nice
Stayed in March 2023
Reviewed: 20 March 2023
Alfredo
United StatesThe room was dirty. The carpet and sofa had stains on them. The bed sheets also had stains so we didn't use them. The beds were uncomfortable. The location of our room was near the back entrance so we could hear the door slam throughout the night.
The hotel was reasonably priced and location was excellent. The breakfast was very good. The rooms were very spacious. The area and hotel was very safe.
Stayed in March 2023
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