901 Neches Street, Austin, TX 78701, United States
#108 of 206 hotels in Austin
Guests' ChoiceBased on 2774 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 28 April 2024
Melissa
United StatesHousekeeping only every other day? That's not four stars. The ADA bath was a relief after long days, but the tub floor is slippery so I used washcloths underfoot for security.
The staff was the best part of the stay. Paola at the front desk welcomed me, and we ended up chatting in Italian. Isobel, kitchen staff, so friendly and helpful. The valets, too, were nice guys.
Stayed in April 2024
Reviewed: 26 April 2024
Bernard
United StatesBar staff was very friendly and helpful
Stayed in April 2024
Reviewed: 24 April 2024
Eileen
United StatesBeds
Location
Stayed in April 2024
Reviewed: 23 April 2024
Julio
Puerto RicoThe pool is very small. All the area need to pay for parking.
Great location
Stayed in April 2024
Reviewed: 22 April 2024
Amy
United StatesThe breakfast was really good.
Stayed in April 2024
Reviewed: 22 April 2024
Wesley
United StatesArrived at 4pm and had to wait a additional hour and a half for my room to be ready
Staff was very polite and accommodating quickly compensated me for my room not being ready
Stayed in April 2024
Reviewed: 18 April 2024
Victor
United StatesThere was one aggressive homeless person that accosted us. Otherwise, the homeless that hung around the Homeless Services Building 2 blocks away were not bothersome.
Good location, pleasant and accommodating staff.
Stayed in April 2024
Reviewed: 17 April 2024
Roland
United StatesStayed 3 nights, trash not emptied during whole stay, and no service.
Awesome room/kitchenette.
Stayed in April 2024
Reviewed: 17 April 2024
Alexandra
RomaniaLots of parties in the area, a bit loud during the night, but we were there on a Friday night.
Room was super spacious and clean. Bed was comfortable. Location super central.
Stayed in April 2024
Reviewed: 16 April 2024
Raseljka
CroatiaNo water jn the room is unacceptable for 4* hotel. Breakfast is really terrible. No slippers in the room - these cost 10c.
Nice property and great staff.
Stayed in April 2024
Reviewed: 15 April 2024
Moyer
United StatesCan’t complain about a thing
Room great. Location great. Staff also great
Stayed in April 2024
Reviewed: 15 April 2024
Rolling
United StatesHaving to find a ride from the airport. They had no courtesy hotel van.
Staff was excellent and very helpful!!
Stayed in April 2024
Reviewed: 14 April 2024
Thomas
United StatesThere was a concerning issue when checking in: I was told that I had booked two rooms, not just one, which was untrue. I have no idea whose fault that might have been Staff, however, did a good job of resolving the issue.
Breakfast was very good.
Stayed in April 2024
Reviewed: 14 April 2024
Benson
United StatesThey put another guest card on my account and it messed up the transaction making it a difficult & frustrating check out.
Nice and clean
Stayed in March 2024
Reviewed: 11 April 2024
Priscilla
United StatesFor the sq footage of the room, this place was exceptionally comfortable and efficient! We had 3 in the room and it didn’t feel crowded at all.
Stayed in April 2024
Reviewed: 9 April 2024
Rana
United StatesValet service. Expensive. Slow
Very good
Stayed in April 2024
Reviewed: 3 April 2024
Marcio
BrazilShower floor get wet outside the shower area.
Clean and with nice view
Stayed in April 2024
Reviewed: 2 April 2024
K
United StatesBreakfast had many choices. The front desk staff was consistently very helpful! Friday's checkout staff, young lady 27 years old, was very friendly and helpful!
Stayed in March 2024
Reviewed: 1 April 2024
Andrew
United KingdomLocation was a little further from where we would have liked to be. Breakfast was average.
Big room, good facilities, guest laundry available.
Stayed in February 2024
Reviewed: 1 April 2024
Kenwanya
United StatesI wish the price was a little more reasonable
It was close to shops, restaurants and entertainment.
Stayed in March 2024
Reviewed: 1 April 2024
Cochran77
United StatesWe had to pay $45 a day for valet parking, and one of the valets was very rude. We could also hear the music blaring until wee hours of the morning from the nearby clubs.
The hotel itself was very clean and comfortable and it was located near sixth street which is a plus. The breakfast was also very good.
Stayed in March 2024
Reviewed: 30 March 2024
Chris
SingaporeParking options (street and valet) and can be a little confusing for someone new to Austin.
Good location just on the fringe of downtown.
Stayed in March 2024
Reviewed: 28 March 2024
Kira
United StatesNot in an ideal part of town.
Large room. Full kitchen. Great breakfast
Stayed in March 2024
Reviewed: 26 March 2024
Dave
United StatesWhat had a room with 2 double beds, which I found out all face the back of the property, which gets very noisy from two bars behind the hotel on the weekends until midnight. Get ear plugs from the front desk if you are going to be in the room trying to sleep before midnight, or stay out and join the fun. Wish parking was cheaper, and I didn't have to deal with alternative parking.
Easy six minute walk to 6th street. Found City of Austin parking on the street free from Midnight to 8AM and across from the church parking $23 for 3PM to 10AM the next morning. Great free breakfast.
Stayed in March 2024
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