I honestly could say the only thing could have been better was the morning breakfast. It was very limited because of COVID-19, but I do understand.

The housekeeper Tenika Was absolutely wonderful! She gave my family and I a sweet southern much needed welcome at our time of need. Our stay was because we evacuated because of Hurricane Ida. I really enjoy the whole experience. The night auditor was also amazing. Even the maintenance man made sure everything was working well while swimming in the pool! Just an overall good experience! Definitely will book again in the future

Stayed in August 2021

The room was small and they smelled. The carpet was wet and smelled of mildew.

The room smelled so bad. The GM had a really bad attitude and was very unpleasant.

Stayed in September 2021

It's good but the first room smells bad and the noises of the people surrounding us won't stop! And there is a bad smell in some areas of the facility. I wish if there were a microwave inside the room!

The room is good in size

Stayed in September 2021

Every thing is justified thankyou

Stayed in September 2021

Location

Stayed in August 2021

Right at home

The awesome staff

Stayed in August 2021

The room and the staff and the room is not far from anyplace!

The staff was wonderful and the room was great and food was good as well!! And I even treated myself to a glass of wine!!

Stayed in August 2021

Nothing bad to say

Everything I needed was already available in the room.

Stayed in August 2021

The accommodations were very good. I will return.

Stayed in July 2021

Third floor carpet just outside the elevator was disturbingly stained and unappealing. Needs to be cleaned or replaced if hopelessly stained. We were also given a room right beside the elevator -- not good for light sleepers. They were unable (unwilling?) to move us to another room, said they were booked for the weekend . . . although we were only there for a Thursday night.

The room seemed clean. Linens were fresh.

Stayed in July 2021

Bugs in the bed

Stayed in July 2021

The hotel was convenient to stores. The rooms were clean and comfy. Shower and restroom was clean. Nice size room. I will book again

Stayed in May 2021

I have to say I was extremely disappointed in the quality of our room as far as cleanliness is concerned. I can’t remember a time when I have seen such visible dirt, dust and grime in an upscale hotel. I will not be able to return to your establishment until renovations are undertaken. I should hope you are in the process of re-doing your rooms, especially the bathroom where there was obvious black growth. Your staff was extremely courteous and your lobby was nice.

Staff was friendly.

Stayed in June 2021

Excellent everything was good

Good

Stayed in July 2021

Microwaves weren't available in the rooms and only provided by request. I don't understand the reason for not having the microwaves in the rooms and how it ties to COVID precaution. Please put the microwaves back in the rooms.

The hot plate breakfast and grab-and-go items were great!! There was a large variety of grab-and-go items!

Stayed in July 2021

When I arrived there was still food in my refrigerator from the previous people that stayed in the room. The battery on the ac controls were low so I couldn't control the ac. When I complained they came up and got it to work for a few hours but never sent anyone to replace the batteries until I went down and complained again. The pool was a cloudy nasty color the first time we went to swim. Then two days later we went to swim again and the pool was a nasty green color. On top of that on two separate times there was a couple who were fighting in the hall at 5am in the morning. I know the hotel couldn't control the fighting. Then they have a sign by the front desk that if you need a microwave to request one. I stayed for 4 days and requested a microwave from the first day. I kept being told they didn't have any. Then why advertise to request one if you never have any available.The stay was an all around nightmare for the price that we paid to stay. I don't think I will be staying at this hotel again in the future.

Some of the staff at the front desk was nice and accomadating.

Stayed in July 2021

That it was only 4 microwaves per floor, if we need one we would have to call or wait

Loved the shower, and plenty of towels in bathroom

Stayed in July 2021

Nothing

Everything

Stayed in June 2021

Everything was exceptional.... Could'nt have been a better experience. Will definitely be back again!

Did'nt eat breakfast.

Stayed in June 2021

The outside view was unacceptable with barrels outside windows

Stayed in June 2021

The cleanliness and location.

I appreciated how well the staff accommodated my family that was visiting from out of town for my daughter’s graduation. They even provided us with an extra room at such short notice.

Stayed in May 2021

Holistically speaking, the entire experience at the Hyatt Place in Columbus was quite positive.

The breakfast was wonderfully delightful, relative to other hotels I have stayed in recently.

Stayed in June 2021

Will be back to visit again.

Everything was great concerning breakfast.

Stayed in June 2021

The grab and go food items are not 24/7, need a midnight snack make sure you have it ahead of time.

The breakfast bar was nice had options, staff was respectful, location is great. The pool was nice, hotel overall was super clean. There were pre-cautions for Covd-19 throughout the hotel.

Stayed in June 2021

The hot breakfast was delicious and one of the bests in the area. I’ve stayed at the Courtyard by Marriott on previous stays but the breakfast fell short.

Stayed in May 2021