444 St Charles Ave, Downtown New Orleans, New Orleans, LA 70130, United States
#84 of 171 hotels in New Orleans
Guests' ChoiceBased on 854 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 18 September 2024
Zia
United Arab EmiratesZero customer service
Stayed in August 2024
Reviewed: 17 September 2024
Nevruti
United StatesBreakfast gratuity policy Trip hazard between the room and verandah Lighting in the room- not enough lights
Location
Stayed in September 2024
Reviewed: 7 September 2024
Elna
United StatesLocation
Stayed in July 2024
Reviewed: 26 August 2024
Anitra
United StatesThe floor in our bathroom was dirty, saw blood and stains on the bathroom floor and carpet is filthy, room chair needs replaced, consider microwave and/ or mini fridge. Had to throw out expensive food. No way to preserve.
Excellent location, walking distance from every thing spacious room, descent price, restaurants.
Stayed in August 2024
Reviewed: 19 August 2024
Angela
United StatesNothing I did not like
friendliness, food quality, room was nice but needs some upgrades.
Stayed in August 2024
Reviewed: 19 August 2024
Shenell
United StatesMy money has been on hold since July 19th, it’s August 19th and my funds from the hold has not been released. I was told 5-7 days at check-out.
The property was in a good location.
Stayed in July 2024
Reviewed: 10 August 2024
Paul
United StatesLighting in room insufficient
Stayed in August 2024
Reviewed: 29 July 2024
Chaneel
United StatesHad to pay for every additional thing you use. No amenities came with stay
Beautiful
Stayed in July 2024
Reviewed: 19 July 2024
Tory
United StatesBut the rowdy weekend crowds rolled in and the hallways smelled like cigarettes and pot and the noise kept waking me up despite earplugs and sound machines. That’s when you really know the noise is bad. Everyone else at my conference complained about the noise as well and loud groups partying in the rooms and hallways throughout the night. I tried calling down about the room next to me, but the front desk never answered. I liked the hotel for the first couple of nights very much. So if you can avoid the weekend, it was great.
The location and the rooms were great. Everything was clean and updated.
Stayed in July 2024
Reviewed: 15 July 2024
Jean
AustraliaPair of sunglasses were in our room on bedside tavle . Next morning, couldn't find them. Reported to reception who said they would check with housekeeping but we heard nothing more. Even if they advised that housekeeping did not find them.
Location, facilities, clean.
Stayed in June 2024
Reviewed: 1 July 2024
Brittany
United StatesPillows on the bed were awful. Fire light over very annoying blinking during night.
Staff was very friendly.
Stayed in June 2024
Reviewed: 24 June 2024
Shaunn
United StatesSituated in a great area downtown.
Stayed in June 2024
Reviewed: 17 June 2024
Shambrieka
United StatesRoom was hot. Didn’t sleep well
Spacious room
Stayed in June 2024
Reviewed: 9 June 2024
Eartha
United StatesThe hotel could use some updating, the carpet and decor a bit dated
The hotel is located in a very convenient area
Stayed in May 2024
Reviewed: 9 June 2024
John
GermanyThe pillows were on the hard side and the air conditioning in the reception are was very cold in my opinion. The breakfast could have been slightly better in its standard.
I liked the location in relationship to the the city center. The staff were friendly and helpful at the reception. There were other options to eat out in the immediate vicinity of the hotel. Plenty of information was available for day trips and exploring local attractions.
Stayed in May 2024
Reviewed: 7 June 2024
Luciana
BrazilI have to keep asking for coffee/cream sachets.
Stayed in June 2024
Reviewed: 31 May 2024
Altay
United StatesLightning
Location, gym, pool
Stayed in May 2024
Reviewed: 29 May 2024
Tiffany
United StatesView sucks, bed was too firm
Location to bourbon street and staff
Stayed in May 2024
Reviewed: 29 May 2024
David
United KingdomLocation
Stayed in May 2024
Reviewed: 27 May 2024
Shelia
United StatesThe towel were hard and had holes in 3 of them. No microwave or mini fridge for this level of stay.
I like the comfortable bed
Stayed in May 2024
Reviewed: 27 May 2024
Hajraf
KuwaitNothing
It was near everything
Stayed in May 2024
Reviewed: 17 May 2024
Ekaterina
United KingdomWe had to wait for the room for 2 hours when we arrived at 8pm. When room was ready no one told us, we had to chase ourselves. Hotel is dated in general. Breakfast is expensive - better go out to other nearby locations, there is a huge selection. Extremely rude staff at the bar!
Extremely good location
Stayed in May 2024
Reviewed: 14 May 2024
Timothy
United StatesGood solid room, well appointed, good desk and internet.
Stayed in May 2024
Reviewed: 30 April 2024
Karen
United StatesFurniture was worn and needed replacing - towels were frayed and pillows lumpy ……
Location -
Stayed in April 2024
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