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Reviews of Best Western John Day Inn 3 stars

315 West Main Street, John Day, OR 97845, United States

#2 of 5 hotels in John Day

Guests' Choice

Review score

Based on 121 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Room Suite with Three Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was hair in my bathtub like it hadn't been cleaned.

    The breakfast was good and the pool was nice.

    Stayed in February 2024

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There no 🍽

    It was okt

    Stayed in November 2023

  • Reviewed: 21 September 2023

    7.0
    The room was comfortable but the breakfast offer was disappointing
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hum of the refrigerator interfered with sleep

    The room was a good size. The bed was comfortable

    Stayed in September 2023

  • Reviewed: 25 August 2023

    7.0
    Ok place to stay but not worth the price.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Toilet had not been cleaned at least a week before we arrived. I recently stayed at a Best Western in eastern Washington that was at least $60 cheaper per night, so I’m not sure why this property was so expensive. Other than the pool, it did not have any amenities that nearby hotels for $85 less per night did not have. It was also located facing a busy highway with little landscaping or outdoor space for patrons to enjoy.

    Pool was clean and nice. Bedding was very clean. Bathroom modern. Staff were friendly and responsive.

    Stayed in August 2023

  • Reviewed: 8 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Room Suite with Three Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not great but was convenient.

    Nice clean and quiet room

    Stayed in July 2023

  • Reviewed: 29 June 2023

    8.0
    Not Bad, Not Great
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The couch in the room was not comfortable. Sometimes someone had to find them, as they were running out of breakfast items or even coffee cups and no was keeping tabs on it. The service could have been better. When we checked in we were told they would not be cleaning the room while we were there and if we wanted it done, we would have to come to the front desk and ask them. We really preferred not having anyone clean, but it was the way it was presented that was rather rude. That seemed to be the norm anytime you asked a question.

    We stayed for two nights. The room was clean and the bed was mostly comfortable. The breakfast was OK, normal hotel breakfast - scrambled eggs, waffles, cereal, toast, pastries, etc.. The location was good though. It is right on the Main street, ready to take you where ever you need to go.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    Had a great time in the area. Nice place to stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The pool had just been 'shocked' the day before and was still very chemically the next day. The pool area is very nice and indoor. We had to exit the facility to walk our dog. They only have a small grass patch on site. there is a park a block away.

    The location was just a block from down town so we could walk out to eat or shop. We were also just 1 block from the Kam Wah Chung Heritage site that is a must do. The room was just right for traveling with a dog.

    Stayed in May 2023

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room temperature was very cold when we entered the room. Quite expensive for the area and the lodging.

    good location

    Stayed in June 2023

  • Reviewed: 15 June 2023

    7.0
    OK, but overpriced.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    For the price we expected a little more. Some things were broken (like the access to the hot tub and minor things in the room). A good motel, but just not a good value. Very expensive for a place like John Day.

    Certainly the best motel in town, good location.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    8.0
    Nice to have a suitable place for my college group to stay in a town not filled with obvious options
    • Business trip
    • Group
    • Two Room Suite with Three Queen Beds
    • Stayed 1 night

    Had some difficulty parking the tour bus but that’s a hard problem to solve! Bit of an off odor in my room to start but nothing terrible and I didn’t notice it when I returned after a walk. TV service was a bit spotty but had no problem watching the game so I didn’t really mind.

    Breakfast was good and needed! Helped us to get our busy day off to a good start.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    8.0
    quiet rooms and great hot tub
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    the hot tub was just what I needed after 10 hours of driving and hiking.

    Stayed in May 2023

  • Reviewed: 2 April 2023

    7.0
    Bathtub bad, everything else good!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    See above.

    The only problem was the bathtub. It was permanently stained and looked dirty. The tub should be either replaced or resurfaced. If not for this, a perfect review would have been given.

    Stayed in March 2023

  • Reviewed: 3 September 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    idk it was because of COVID guidelines or what but I stayed a whole week and did not get room service done at all and there wasn’t even a sign to put up that I needed my room redone or anything

    it’s was really good compared with the other areas

    Stayed in September 2022

  • Reviewed: 22 August 2022

    9.0
    Overall a great stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Just the rate of the room.

    The Staff was extremely friendly. Breakfast was tasty. The room was clean and the bed and pillows were comfortable.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    8.0
    Our stay was very restful and entirely comfortable.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower head sprayed out side curtain on the ends. Need nightlight in shower/ toilet room. A light blanket would be good. The top cover is too hot and the sheet is not enough.

    The heat/AC was quiet and easy to operate. TV easy to operate. Hookups on lamps were convenient.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    7.0
    Comfortable, but needs some work
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The place is understaffed. Both times I went in (to check in and for breakfast the next morning), no one was there, and I and others had to wait between 5-10 minutes until someone showed up. Clearly they have folks doing double-duty. The pool door didn't work (had to be let in), and some breakfast items were missing (was told it was a delivery issue). I feel badly for the woman managing the place, but something clearly needs to be done to up this property's game. Garbage cans were overflowing, room wasn't as clean as it should've been, folks are MIA at the front desk.

    Beds were comfortable, staff was nice.

    Stayed in August 2022

  • Reviewed: 9 July 2022

    8.0
    I would stay there again
    • Leisure trip
    • Family with young children
    • Two Room Suite with Three Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Totally not the fault of the hotel but someone defecated in the pool so it was shut down the entire rest of our stay, much to the dismay of our grandchildren and the city has no pool to take them to. There isn't a lot to do in John Day so the pool was what they were looking forward to the most. Prices have gone up everywhere but $300 a night in a small town with little to do is more than it should be.

    Breakfast was good. Employees were nice. Location was good.

    Stayed in June 2022

  • Reviewed: 30 April 2022

    8.0
    clean and quiet. great bed and breakfast
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    clean and quiet. great bed and breakfast

    Stayed in April 2022

  • Reviewed: 24 April 2022

    8.0
    Popular place
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    open stairs scared our rescue dog so had to carry him up and down neighbors with kids and a dog were a bit noisy

    location near a park bed size was good breakfast

    Stayed in April 2022

  • Reviewed: 3 January 2022

    9.0
    Lovely stay and great staff
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My only complaint was that there was a man yelling outside my door at 7:30am, because SUVs were parked in compact spaces. There was limited parking for full sized vehicles, but the full size SUVs seemed to fit just fine in my opinion. I think taking the compact signs out if possible would be helpful.

    I liked how clean the facility was, and that the pool and hot tub were both open. After spending the day in -12° degrees it was nice to have a warm room and hot tub to warm up in.

    Stayed in January 2022

  • Reviewed: 20 September 2021

    8.0
    All in all, this was a pleasant place to stay for the night and would stay here again,
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room needs some updating. The carpet was kind of yucky and the paint was a dreary color. Also, could use more lighting in the room.

    The room was a good size and having a refrigerator, microwave and a Keurig coffee maker in room was very welcome. The breakfast choices were very varied and good. The beds were comfortable. The check in process was very fast and easy and the employees very friendly and pleasant.

    Stayed in September 2021

  • Reviewed: 23 August 2021

    9.0
    Clean and comfortable
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little expensive.

    It is quiet, clean, and very comfortable.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    In order to get service for the room. I guess we had to ask didn’t know and wasn’t told.

    The location was great. Walking to downtown

    Stayed in July 2021

  • Reviewed: 12 July 2021

    9.0
    We enjoyed our stay and had a great time site-seeing.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    We did not get the sofa beds in either room. The bathrooms were dirty in both rooms. The pool was damaged in one corner and dirty. There was no continental breakfast left at 6:30 am accept bread and coffee. The rooms were extremely overpriced for the fact that they were not clean in the bathrooms, obvious soap scum and garbage. We also didn't get daily room cleaning so nothing in the room was replenished during our stay. Our biggest issue is that booking.com mislead us on the size and capacity of the rooms we booked and the price was very high.

    The staff was very friendly and helpful. We liked the location. There was an amazing restaurant within walking distance.

    Stayed in July 2021

Showing 1 – 25

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