101 West Springbrook Drive, Johnson City, TN 37604, United States
#19 of 19 hotels in Johnson City
Guests' ChoiceBased on 263 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
7.8
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End of dialog contentReviewed: 14 September 2023
Kenneth
United StatesThe property was nice
Some of the staff members were very kind and helpful.
Stayed in September 2023
Reviewed: 8 September 2023
Gregory
United StatesThe mattress on the King bed could have been more comfortable.
The professionalism and customer service.
Stayed in September 2023
Reviewed: 5 September 2023
Jessica
United StatesPool wasn't heated no hot tub
Staff was very nice and helpful. Very clean
Stayed in September 2023
Reviewed: 21 August 2023
April
United StatesCleanliness of room was not great. Items on floor in room and bathroom. Pet friendly which was great and we were given a different room so maybe it was not double checked. There were also only two towels i the room and 4 adults were registered
Stayed in August 2023
Reviewed: 20 August 2023
Rhonda
United StatesClean, quiet, comfortable, friendly staff.
Stayed in August 2023
Reviewed: 7 August 2023
Mary
United StatesThe property is outdated .. I’ve stayed at holiday inn and suites and it’s modern and comfortable and so so clean . This property needs and upgrade and this is the first time a holiday inn doesn’t have free breakfast .
The property was in a hidden area not too close to main highways and streets which is safe for my children
Stayed in August 2023
Reviewed: 6 August 2023
Mark
United StatesNo breakfast included like it said no hot tub way overpriced for what you get no microwave in room
Coffee and the shampoo and soap are good
Stayed in August 2023
Reviewed: 16 July 2023
Mary
United StatesThe noisy air conditioner made a humming sound that was just loud enough to wake us every time it turned on
The children enjoyed the pool
Stayed in July 2023
Reviewed: 12 July 2023
Paul
United StatesThe checkin people were poor The food was very poor
It was clean and had a good pool. The breakfast waitress was nice
Stayed in July 2023
Reviewed: 9 July 2023
David
United StatesKinda pricey for what you get. Pool is very nice, rooms were good but maybe coffee in lobby all day for that price.
Clean, most of the staff were helpful, not the friendliest staff. One guy at the desk was great.
Stayed in July 2023
Reviewed: 19 June 2023
Amy
United StatesWe booked a king room with pullout, when we arrived there was no pullout couch therefore they had to switch our room. thankfully it was available with it being sold out. There also wasn't any linens in the room for our pullout
Facilities were very clean and the staff was exceptional
Stayed in June 2023
Reviewed: 8 June 2023
Tasha
United StatesThe amount of money spent for a one night stay people should be offered a continental breakfast of some kind.
The rooms were spacious and very clean. The staff was super friendly.
Stayed in June 2023
Reviewed: 4 June 2023
Bre
United StatesNo microwave in rooms, breakfast is too pricey for what they served. Requested early check in at 3 when we arrived at 3:45 our room still wasn't ready.
Stayed in June 2023
Reviewed: 4 May 2023
Dave
United StatesGreat options and staff!
Stayed in April 2023
Reviewed: 27 April 2023
Wyietta
United Statesnothing really… a little hilly but easy access to highway
convenient to shopping
Stayed in April 2023
Reviewed: 25 April 2023
Jeannie
United StatesThis is the second time we’ve stayed at this property, and we were pleasantly impressed with its staff and its comfort and cleanliness.
Stayed in April 2023
Reviewed: 16 April 2023
Taylor
United Statesshort ceilings
great location , bar and comfortable
Stayed in April 2023
Reviewed: 3 April 2023
Judy
United StatesN/A
Easy check in and out
Stayed in April 2023
Reviewed: 18 March 2023
Cathy
United StatesDidn’t provide breakfast. Only provided coffee until 11:00am, no microwave in room
They did not provide breakfast
Stayed in March 2023
Reviewed: 25 February 2023
Justin
United Statessame
different
Stayed in January 2023
Reviewed: 12 February 2023
Fredrick
United StatesNo microwave
Location
Stayed in February 2023
Reviewed: 14 December 2022
Hunter
United Statesroom didn’t have a microwave
the workers were very friendly
Stayed in December 2022
Reviewed: 13 October 2022
Jeannie
United StatesDidn’t like giving my address to them.
We loved the ease of checkin and checkout; the cleanliness of the room; the comfort of the beds and pillows.
Stayed in October 2022
Reviewed: 6 October 2022
Anton
United Statesold building, old plumbing, no free breakfasts
nothing
Stayed in October 2022
Reviewed: 3 October 2022
Elisha
United StatesLobby restroom was not clean
Staff was exceptional. Front desk and housekeeping very friendly and accommodating.
Stayed in October 2022
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