120 Riverchase Parkway East, Hoover, AL 35244, United States
#11 of 15 hotels in Hoover
Guests' ChoiceBased on 713 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Leticia
United StatesThe pool was closed
Stayed in April 2024
Reviewed: 24 April 2024
Brown
United Statesbreakfast
Stayed in April 2024
Reviewed: 22 April 2024
Laura
United StatesThe smell. There was an overwhelming smell that had our entire family coughing and eyes watering. Some kind of scent/ air freshener that was used throughout the entire hotel, not just the room.
Nice, updated, room was spacious, clean.
Stayed in April 2024
Reviewed: 14 April 2024
Thomas
United StatesMy card to enter the building and to enter my room always deactivating itself. I was not around my phone at all. It happen twice. No one told me about the free breakfast time when I checked in.
It’s was relaxing and quiet to in.
Stayed in April 2024
Reviewed: 3 April 2024
Ebone'
United StatesThe AC was not working properly.
Breakfast was awesome.
Stayed in March 2024
Reviewed: 1 April 2024
Suzy
United StatesThe hotel was very clean. I checked in late afternoon and when I walked into the lobby, it smelled fresh. The property is located in an area with lots of trees and not overly commercial but is close to the highway and a commercial area.
Stayed in March 2024
Reviewed: 28 March 2024
Nicholas
United StatesThe parking, and the elevators were in odd places. The lay out of the building was weird.
How large the room was.
Stayed in March 2024
Reviewed: 26 March 2024
Sharmaine
United StatesThere was nothing to dislike
The smell and look of cleanliness of the hotel the moment you enter the lobby doors, the breakfast, and the welcoming smiles of the staff!
Stayed in March 2024
Reviewed: 16 March 2024
Hill
United StatesWhen I requested some extra towels I had to come get them
Keep up the great work
Stayed in February 2024
Reviewed: 11 March 2024
Guest746258
United StatesThe floor in our room was sticky, definitely needed to be mopped well, but since we checked in early, I didn't complain. And the tub has been repainted so its bubbling and peeling, unfortunately. The price was a tiny bit on the higher end for me.
The staff was super nice, we were allowed to check in early, the bedding and towels were in good shape and soft, the bed was comfortable, breakfast was fully stocked and good, and we were able to bring our well behaved dog without a crazy fee which I appreciate and is why we stay at La Quinta's.
Stayed in March 2024
Reviewed: 28 February 2024
Sherry
United StatesBed was very hard and very tall. Did not like bed at all. Did not sleep well.
Staff was great. Facilities looked fresh and clean.
Stayed in February 2024
Reviewed: 21 February 2024
Linda
United StatesBreakfast was your standard hotel breakfast. It had enough to keep us going for the morning . Location was good .
Stayed in February 2024
Reviewed: 19 February 2024
Brittany
United StatesBathroom could’ve been cleaned a little better
Friendly staff, good breakfast, smelled nice, no complaints
Stayed in February 2024
Reviewed: 3 February 2024
Johnnie
United StatesTV remote volume was stuck and couldn’t be turned down. Heat/ac didn’t work properly. Had we asked we could have been moved to another room but the weather was warm and temp was comfortable enough not to use it at all so we didn’t bother moving. Would still stay here again
Clean, comfortable, good breakfast
Stayed in January 2024
Reviewed: 30 January 2024
Kimberly
United StatesMy room had a pube on the pillow, the floors were sticky & so was bathroom, a lot of dust in bathroom on tv & some the the counter in room & bathroom did not seemed they were clean, tub looked a little dirty & inside sink too & toilet was not too clean
They were nice, the hotel smelled cleaned
Stayed in January 2024
Reviewed: 29 January 2024
Christian
United StatesN/A
Breakfast was great and the location was great close to restaurants and convince stores plus the interstate is within a 1/4 of a mile from the location!!! ❤️❤️
Stayed in January 2024
Reviewed: 4 January 2024
Demerio
United StatesTv
Stayed in January 2024
Reviewed: 31 December 2023
Cordt
United StatesProperty is right off the highway/interstate.
Stayed in December 2023
Reviewed: 9 November 2023
Williams
United StatesTub was chipping
Colors and set up
Stayed in November 2023
Reviewed: 24 October 2023
Dana
United StatesHard beds and renovations were not done well. A lot of minor things incomplete.
Easy access and quiet
Stayed in October 2023
Reviewed: 5 October 2023
James
United StatesEverything was very good. Again I can`t empathize enough how impressed I was with the beds,
Shower, Bed & Pillows were exceptionally comfortable.
Stayed in October 2023
Reviewed: 29 September 2023
Michael
United StatesStill in the process of being updated
Excellent beds
Stayed in September 2023
Reviewed: 27 September 2023
Robin
United StatesI like all of it
I enjoy the stay
Stayed in September 2023
Reviewed: 25 September 2023
Omar
United StatesBathroom in room wasn't cleaned fully Hair in tub and sink Stains on counter
Did not partake
Stayed in September 2023
Võru, Estonia
Thousand Oaks, USA
Cartagena de Indias, Colombia
Puncak, Indonesia
Cairns, Australia
Torrecaballeros, Spain
Kotka, Finland
Batumi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content