Staff- always no one at the reception. Some Staff does not speak english . there were no reception when i checked out and available staff has language barrier. Breakfast- during breakfast omelette keeps running out and had to wait several times. Not sure if hotel is short staff

The location is excellent- close to Stanford stadium, stanford shopping mall with excellent shops and dept stores. Also close to restaurants .

Stayed in May 2026

To be honest, breakfast was a bit disappointing: same 2 sorts of fruit every day, a lot of egg, but these did not look tempting. I would have liked some and more diverse fruits; more day to day fresh variation. Croissants were the same and very industrial- not fresh. Pancake machine was out of order.

I liked the room and the cleanliness, towels were clean too. I liked the filtered hot and cold water. I liked the Starbucks coffee machine very much! I liked the terrace and the hot tub. I liked the parking facility, and the protected gates. At breakfast I liked the yoghurt (natural and one with flavor), juices.

Stayed in April 2026

The beds were awful!! They really need to get new matresses. My husbands back hurt and my hips hurt after 2 nights on these old uncomfortable matresses. Also, it would've been nice if they could've contacted us and let us know that the A/C was broken. It was in the mid 80's and no A/C. I think they should've compensated us for the broken A/C.

The area was great! We could walk to The Guild for our concert. Lots of shopping you could walk or drive to in the area. The hotel has a beautiful outdoor area with a fire pitt and lots of outdoor seating and a lap pool. They have a really cool indoor area with TV's on the walls and a pool table. They furnish free coffee and have a cold/hot water dispenser and ice. The room was big even with 2 queen beds.

Stayed in March 2026

Bed was a bit soft but not terrible.

Location; value; cute lobby and main floor and amenities. Also appreciate having both firm and softer pillows to choose from

Stayed in February 2026

The room was very nice, and good sized. A comfortable bed and upgraded shower and vanity area. The only downside was the hot tub was closed for repairs. The breakfast was good, with small omelettes and many other options.

Stayed in November 2025

The pillows are huge & very uncomfortable.

The staff was very friendly & accommodating, & every area from the inviting lobby, to breakfast area to the room was impeccably clean.

Stayed in November 2025

Our room was way back in a corner with only a small window that faced a wall.

Great location. Clean room.

Stayed in September 2025

Not a thing!

The staff greeted me with a genuinely friendly welcome. The room was immaculate and comfortable. The higher-end amenities and appointments throughout the room and bathroom were very impressive!

Stayed in September 2025

Definitely overrated. Too expensive for what you get. There’s a fireplace but we could enjoy it cause some people threw a private party and monopolized it. The hotel should have prevented it. Breakfast very mediocre, no pancakes, no alternative milks, no fresh coffee. For what you pay I’d expect much more

Definitely great location, easy to find and super clean. Rooms very big and quite modern

Stayed in June 2025

Great hotel

Stayed in March 2025

The breakfast.

The room was quiet, warm and clean.

Stayed in February 2025

Close to Stanford childrens hospital

Stayed in January 2025

Missed having a mini fridge.

Location. Parking.

Stayed in September 2024

Room service forgot to replace towels. But front desk was very accommodating with new towels.

Everything except location of room. Next to fish restaurant. No smell in the room, but when we went out of room.

Stayed in September 2024

Hairdryer quite dusty inside. Hotel was unresponsive before travel. Bed way too soft. Breakfast was the same every day. No toothbrush/toothpaste.

Relatively clean. Fuss free, provides most things a traveller needs.

Stayed in November 2023

Nothing. It was a great stay.

It was clean and safe. Courtyard was nice with outdoor fire pit was nice touch. The young man at front desk was very nice.

Stayed in November 2023

Would be good if we have some variety

Breakfast everyday was the same

Stayed in November 2023

We had the two doubles, the beds and sheets were a little uncomfortable to sleep in. One of the beds also had a few ants crawling on them before bed, we were too tired so we decided to just deal with it.

I really liked the location. We had an event at Stanford and it was fairly close. I also really liked how the Safeway and other stores were right next door and only took a few minutes to walk to.

Stayed in November 2023

It was clean and comfortable.

Stayed in September 2023

The room was small

The location, nice breakfast, staff was nice, good shower

Stayed in April 2023

Thought the breakfast was not at all what I had expected since some of the reviews raved about it. I would stay at the Lucent again possibly, but I would never have breakfast there again. The coffee was awful, and all of the food was cold.The hot tub was not heated and the outdoor fireplaces were never turned on. The outdoor space for eating was uncomfortable and cold.Easy to miss the driveway in.Needs better signage.

It was fun to watch the pancakes being made. The rooms and bathrooms were nice for the price point. The bed was comfortable, and the rooms were very clean. The staff was very friendly and welcoming.

Stayed in May 2023

I had a great experience. Nothing bad to say. Will stay there again.

Location and cleanliness and great staff

Stayed in May 2026

The door was broken, the shower has mold. It felt not clean

The location is very convenient and close to Safeway. The breakfast was decent. The staff was amazing and helpful

Stayed in April 2026

Lack of fun common areas.

Room

Stayed in April 2026