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  5. Reviews of The Mayflower Hotel, Autograph Collection

Reviews of The Mayflower Hotel, Autograph Collection 5 stars

1127 Connecticut Avenue Northwest, Northwest, Washington, DC 20036, United States

#85 of 152 hotels in Washington

Guests' Choice

Review score

Based on 307 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.7

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Showing 1 – 25

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-n Shower - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    No pool

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Great location, historic hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Nothing

    central location, staff was great. Room was fine, nothing fancy but met out expectations.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Great location but their website and confirmation email lack a lot of important information.
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    There was a daily hotel fee we were not told about until arriving. The price of valet parking is not provided until check in. We were not given the paperwork for complimentary tours on check in. Worst of all, we went to the restaurant our first night and were ignored by the staff so we left.

    Great location for seeing the sights in DC. Hotel was pretty quiet.

    Stayed in April 2024

  • Reviewed: 20 February 2024

    7.0
    We had a better expectation about the hotel.
    • Leisure trip
    • Couple
    • Double Room with 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    The room had no view,it was very noise .The bathroom was very cold and the air conditioner was noise too.

    The architecture was beautiful!

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Was fine.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Too big and a large conference going on while I was there

    Was clean and efficient

    Stayed in February 2024

  • Reviewed: 26 December 2023

    9.0
    Good value for money in great location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Location. Iconic hotel with lots of history Maintaining the vibe and quality from years ago

    Stayed in December 2023

  • Reviewed: 19 November 2023

    7.0
    Historic hotel that lacks its original charm
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Upon arrival had to put flashers on and wait on Connecticut Ave in a line in the traffic lane. There was a car taking ten minutes to unload, who should've been directed to a handicap entrance so they had time to get out. It was dangerous, cars coming behind thinking that the traffic would move, not seeing it's a hotel and not expecting traffic blocked. My kids had to get out and take the luggage in. When I finally got valet I had waited 15 minutes in the traffic lane with flashers on. When I got in the lobby it was pretty loud from the bar and ballrooms, but it was a Saturday night. The hotel didn't do a great job of explaining amenities such as where fitness center was, where breakfast was, the website is not super user friendly when looking for this info and there was no written info in the room with said information. The lobby was nice and you could feel the history. I feel like most of the hotel is modern and there's a lack of emphasizing the importance of the hotels history aside from a few small displays on the mezzanine and prints of famous people that have stayed on the wall in modern art form. There was a used wine glass in the hall when I got to our room. Room was fairly clean but noted spots on upholstered furniture. Typical coffee set up in room with Keurig machine, so went to lobby expecting a complimentary coffee set up considering its fairly standard in nicer hotels. However, the bar was serving coffee and charging to room, the coffee was in the same cup in the room and cheap. No non dairy creamer at all available for coffee you're charged for (note I had paid for breakfast which was additional). Staff seemed to act unfamiliar with amenities like meal credits.

    Historic building, fairly clean, nice lobby, Pelatons in fitness center, large bathroom with double shower, nice shampoo and conditioner, feels secure, staff nice

    Stayed in November 2023

  • Reviewed: 29 September 2023

    8.0
    Enjoyed my time, except for staff interactions.
    • Business trip
    • Solo traveller
    • Deluxe Double Room with 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    The staff was supercilious, not especially helpful with simple requests for information. With the exception of one kind lady, I witnessed a number of disappointing encounters. I train visitor service teams, so these issues were glaring to me. For example, the door man watched a woman struggle a couple of minutes before helping. I had the wrong number for the valet stand and i asked the desk staff if it was possible for them to call. They looked at each other and said no, without offering any additional information or options. The older lady working the desk kindly walked me to the valet stand.

    The hotel facilities were lovely.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Comfortable beds

    Stayed in August 2023

  • Reviewed: 28 July 2023

    7.0
    Above average
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Stains under bedsheets

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Great location, rooms need to be restored/updated
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    My room was small, ugly view from window, not enough lights in the room. The a/c seemed to be centrally monitored. It was very cold, even we changed the temperature, it would go back to original settings. Bed was comfortable, but Room should be updated.

    Excellent location, beautiful lobby. Great restaurant, specially enjoyed breakfast, and restaurant personnel very efficient and friendly.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Over all great location and we had a great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that bothered me was that the bed was not very comfortable and I was not able to get a good sleep

    Beautiful please… very opulent great location and a very nice bar. The rooms are spacious and clean

    Stayed in June 2023

  • Reviewed: 15 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with 2 Double Beds
    • Stayed 2 nights

    We had a great family vacation seeing the sights of DC! This hotel is such a great location, our kids scootered everywhere which they loved! Great bar / restaurant in the lobby and nice rooms. Highly recommend

    Stayed in April 2023

  • Reviewed: 5 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Could not use the WiFi wasn't working.

    Good location . Clean .

    Stayed in April 2023

  • Reviewed: 21 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast included doesnt mean it is included. it means 52$ (I think) per room is covered and you pay the rest. So it doesn’t work like “breakfast included” for 4 persons in a room.

    Location was great. Close to the White House and metro station to the airport.

    Stayed in December 2022

  • Reviewed: 8 January 2023

    9.0
    we enjoyed it and really appreciated the upgrade
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    there was a terrible smell of sewage in our room, the comforter was non-existent, there were holes in the wall above the couch

    location, beautiful lobby

    Stayed in January 2023

  • Reviewed: 29 November 2022

    7.0
    Nice one night stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was drafty and cold.

    Pretty hotel, decent view from room. Comfotable bed.

    Stayed in November 2022

  • Reviewed: 21 November 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The in-room coffee offering was lacking creamer and sweetener.

    Gorgeous hotel. Comfortable bed, quiet room. Great location.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    elevators where not working properly

    location

    Stayed in October 2022

  • Reviewed: 15 November 2022

    7.0
    perfect location , excellent personnel , a little bit shabby hotel but the price vs the condition seems reasonable
    • Leisure trip
    • Couple
    • Double Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    the room was not quite clean upon arrival , the water tab did not work properly , no water supply in the room, actually most of the supplies were not in the room upon check in and were brought later on after our call

    location, friendly and helpful staff

    Stayed in November 2022

  • Reviewed: 8 November 2022

    9.0
    Superb
    • Business trip
    • People with friends
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The distance of the elevators from my room

    The ambience was wonderful

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds
    • Stayed 16 nights
    • Submitted via mobile

    For à five star hôtel,there was no toothpaste or brush,

    The location was great

    Stayed in November 2022

  • Reviewed: 11 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The historical importance of the hotel

    Stayed in October 2022

Showing 1 – 25

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